Taradale Registry review: bad customer services from staff/ owner/manger 17

I moved from Ontario and went TARADALE REGISTRY to know the procedure how to get the Alberta one. when i submitted the fee and the form i was told by the lady that if GDL DRIVER is written on the License when i receive come back TARADALE REGISTRY will change into full Class 5 License. I got the license in mail and found the GDL is mentioned on the License. I went to the same lady with confidence that she will do what said but i was astonished to hear that she said i have to take test as my two years with Ontario license has not been completed. when i show my angerness she excused. But what actually happened is TARADALE REGISTRY is privately owned and working under Governement and they make money. first, they make money by telling me lie that my license shall be class 5. when i went to the lady for rectification she excused and asked to pay more for the test. She should inform me that i can can get class 5 if i will change the license on 29th or 30th April but she didnot. let see hope to fix it soon.

Taradale registry is full of staff who are imbecile, immature, total losers who boss around the expected clientele which happens to be East Indian. The arrogance and attitude on each of their face makes me ask myself if I am in a G8 conference. As previously mentioned they are privately owned and their aim is making money from the vulnerable East Indian community. Honestly do yourselves a favor and drive an additional 10mins and you can avail the excellent customer service & friendliness of the staff at 32nd avenue registry. Moreover they have been around for so long that even their new staff is properly trained & skilled to handle the most curious of cases. Taradale registry is the perfect e.g.. of the right hand not knowing what the left is doing. Their staff entertains people who jump the line even when there is a long queue. How ridiculous is that at least in a civilized society as we live in. If you want to ruin someone's day take them to Taradale registry.

I been in taradale registry all the time me my friend and family membar they have very good service i aply my kids birth certificate they help me a lot owner she is so sweet and nice I really like there

I have found that Taradale Registry exceeds all standard registries that you find within Calgary and across the province. Staff was polite and knowledgable, processed my transaction swiftly and with a smile on their face. I will drive the extra distance to Taradale because of the excellent staff/managers/owners. Keep up the good work!

One of examiner so unfair, he does tricks with student ...

They are just making money to do fail students again and again for road test.

True sometimes things do go wrong. But I believe those behind desk r not robots. I hv seen customers misbehaving n staff just kept cool. Is that not good customer service attitude. Also m sure if u don't hv right documents, b ready to face sorry and that's usually why people right bad comments. I personally believe v always go back to retail or food store to complain. How many time v conveyed good complement. Just thanks😈. So NY experience has been fair n they r doing good job. Jassy

the lady at the customer service she is texting and not paying attention to what i am saying . is this the way we deal with the customers I have to repeat what I want so many times and still she is not paying attention .

I been in taradale registry 1 hour ago to renew my alberta health card i was freaking pissed because the lady who help me out is trying to impressed me because she's a registry employee And thinking that she was smarter than me when it comes to immigration stuff. Her name is ZEN she is filipina also but she so freaking rude! I know that im not a permanent resident but i deserve to treat as equal i know the procedure how to get the alberta health card. I was trying to be good to her! All i want is to renew my health care... So anyway i give all the original documents to her including the original copy of my open work permit and then she's asking for another document like a letter from immigration that my name show on it but i dont have it i only letter that i have is the approval letter from the immigration that my husband is eligible to sponsor me here in canada i was trying to explain every single detail but she doesnt want to listen she keep arguing with me.. She keep on doing what she want! And the worst part is when she told me that all my documents is garbage! So we end up for nothing! She didn't allow me to use my work permit to get my health care! So after that i walked out and go to sunridge registry The lady there asking for my work permit my old health care number and a piece of id after 10 mins. Its done! Its preety easy! Thank to the lady who help me out there and to miss liza! But we already filed a complaint to ZEN hope u will learned ur lesson...

I have been going to the Taradale Registry for a few years now and have never had a problem. The lines move quickly and the main problem I see are people who themselves don't understand the laws and the paperwork that is required by law. These laws are made by the government and the registries have to abide by them. Driving is a privilege, not a right, so if you have the proper paperwork and follow their instructions there shouldn't be any problems. I have seen people try to get away with outrageous things and then get angry with the staff for not complying. Don't blame others for your failure to provide proper identification, insurance pink cards and for not being honest yourselves. They have always been respectful and considerate towards me and they do have an mix of ethnic employees so bringing that into the equation is petty and has no bearing on someone enforcing the laws or whether they are nice or not. If they were rude or disrespectful I would stop going there. Fast!

I want to complain them I took a road test with taradale registry I was unfairly failed because the examiner said that I didn't stoop on red light at the end of the exam while when I was doing he said nothing these guys are scammer don't go there

Taradale registry is ran by a bunch of East Indian crooks. Don't take your road test with them. They will fail you on hopes of have you come back to pay more money.
The instructors are all Hindu and crooks.I just wish I didn't spend money with them.

There is this examiner at taradale registry named Paul who has an unusual propensity to fail drivers. I took my advanced drivers exam because Its a 15 ride to my place. Having been driven for a while I am confident because of the amount of prep that I did plus I have been driving here and abroad for more than a decade. I told myself that it didn't matter whether I will be tested on a place that I am not familiar with because I know what I will do. Well this Paul on my first attempt took me to a residential made me do a left turn on an area where the 30 km school zone was concealed on the right. If you are driving and the examiner tells you to make left turn you will do the usual check so since that sign is concealed and your in motion it will be impossible to see it. Unless you are just walking there of course. I was driving 40-45 since I was not able to see it and a few seconds later he told me that I should slow down a bit because of that sign so I did. I thought it was fine maybe I will just incur deductions because in my opinion I was driving perfectly fine. I believe that all of you know it as well when you did good or otherwise. Your instinct will tell you. When we had our briefing I was all smiles because I knew that over all I did well and he even said that there were just some minor mistakes. Of course, driving is not about perfection it is more about knowing what to do and how to make yourself and others safe. However, he failed me because he said I did 40 on a 30 and I could have been ticketed for it! Then he told me that I did not make the signals when I was doing the uphill parking. May be I did not but he told me to park immediately after the vehicle that he pointed so it was an immediate reaction on my part to obey what he wanted me to do. But imagine I failed the 1st time because I did 40 on 30? He could have just deducted some points away. I did not bother to argue and instead booked again a second try the next day because at least I know where he got me. I remembered that concealed 30km playground sign. The next exam he was again my examiner. He was his usual hypocritical self, trying to be nice but I wasn't intimidated because I had a perfect game plan. I thought I did and he got me again. My deductions were only 50 enough to really pass the advanced but he gave me an F because he said I passed through an uncontrolled intersection without checking. I argued with him because again I wasn't really fast because it was residential and I took it upon myself to be 5km below the max speed. I told him it was not discernible BECAUSE the area is concealed and covered with trees that you can only see a hint of road markings when you are almost in front of it so you won't be able to see that it is an uncontrolled intersection. You will think of it as just a normal street in a residential area that you can through as along as you are within speed limits. I told him that I know what to do in that intersection it is just it is concealed from a far that you would not know that there is a street in there unless you are almost or infront of it. These examiners think that they can play with people. They don't know the amount of time, money and effort that we put in it. Imagine I scored 50 but still failed because of that concealed uncontrolled intersection that all you have to do is to slow down give right of way to other vehicles if you there is and clear. In my case there was none so I was fine passing through. He just wanted me to be slower than 50 and check. As I told him how can I do that if I cannot see it from a far? What he could have done since I drove well was to ask if I know what to do in an uncontrolled intersection so as to validate besides he knows that it is hard for drivers to recognize that area because it is concealed. That's my bad experience in taradale. So think twice to go there for road test. Especially THAT PAUL. One more thing, when I was there I saw that he also failed the driver before me so if you wanna fail several times Go To PAUL at Taradale Registry.

The fat lady at front desk (probably filipina and named Zen i believe) is the rudest and most uncivilised, racist and would eso not let WP/SP holders to renew their health cards. She looks at us like we are criminials n outsiders and finds one after another excuse to send us back. She did the same with me and my brother. I went to another Registry and applied for my health card renewal in 5 minutes without any problems. Taradale registry owners seriously need to read and update their staff if theu want their clients happy at all. Would never return nor would recommend any of my friends or family to this place ever.

i went to do the road test today, and i ended up with an grumpy serbien that wanted to fail me no matter what i did, i got a feeling that he is not happy with his life and wants to fail as many as possible, offcourse the taradale like him and keep him working there becouse he makes them money by failing drivers. i was driving safe and sound he he did not like that he actually told me at the end that i could of gone 85 on an speed limit of 80..?

if you get the this examiner just say that you want someone els.. his name is Paul a white skinny scranny guy with glases.

The manager and the staff are incapable of understanding their clients and have 0 customer service skills. I was there as a newcomer and provided them my rental as a address confirmation. They had taken the same rental agreement 3 times before and this time they refused saying that my wife didn't sign in one of the places. It was a south indian looking over make up girl who said the rental contract isn't valid. She discriminated me on the basis of where I was from as she saw my passport and started speaking in Hindi when I was speaking to her in English. This place is racially and culturally baised. The owner should train its useless staff on customer service and better service to Albertans. Appears that the owner basically hires those who are incompetent and can be paid less. Same address worked 3 times before and this time it didn't. The manager was an imcompetent person following teenager staff's suggestion. The owner of this registry should be changed and a better leadership should be provided to the staff who are like chicken herd. Albertans deserve better service than this place provides. Pls avoid this place if you have a little self respect.

There is one Indian guy with eyeglass.he is so rude with people.and he dont hide proper way to customer..its really disponte me..all the time..they should need to fire him thxx.