Menu
For Business Write a review File a complaint
TeamHealth Customer Service Phone, Email, Contacts

TeamHealth
Reviews and Complaints

www.teamhealth.com

Learn how the rating is calculated

1.1 29 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TeamHealth Complaints 29

ComplaintsBoard
C
1:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

TeamHealth billing

My wife went to emergency room for treatment. Now receiving bill from teamhealth for facility visit. Insurance was billed $1486.00 and paid $1364.95 leaving me with a 121.05 bill. spoke to my wife and she says the only thing she remembers about this doctor is that all he did was walk into room and ask how she was feeling, that was it. So charge my insurance for asking how she was feeling? Nothing like being charged for useless service. Paying bill but never again.

Read full review of TeamHealth
Hide full review
ComplaintsBoard
F
6:27 pm EST

TeamHealth ER services

I went to the ER at Leesburg Regional Medical
I have no idea who Team Health is, they sent a bill charging me 1947.00.
When I received the 1st bill I figured it was Fraud but I paid them 20.00 just in case, asked for a detail bill never received, the next bill never included the 20.00 payment.
Are they a legit company? Need to know before I submit any more payment

Read full review of TeamHealth
Hide full review
ComplaintsBoard
K
10:17 am EST

TeamHealth Medical bill that has been paid by the insurance company

This billing company keeps sending me a statement for a doctor's visit in March 2019. This bill was paid by Florida Health Care Plans on December 07, 2020. However, I continue to receive the same bill for $119.00. I can't get anyone smart enough to help me resolve the issue. I have called and emailed and still NOT resolved! To make matters worse I over paid my co-pay. I'm actually owed $5.00 back.

Desired outcome: I want to stop recieving a bill and I want my over payment of $5.00 reimbursed.

Read full review of TeamHealth
Hide full review
ComplaintsBoard
D
7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TeamHealth Billing scam

I've been on workers Comp and all bills have been paid through them. I have all documents showing these bills going through them. Well I received a bill for these visits almost 4 months after original bill. I call them and explained it was paid through WC and if she has any issues contact them. She told me it was my responsibility and wanted more personal info. I told her I would not give her any info other then the WC agent and I would let my WC lawyer know as well. She then hung up. Sounds like a fishing scam hoping to get paid on things already paid.

Read full review of TeamHealth
View 0 more photos
Hide full review
ComplaintsBoard
T
9:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My dad visited the ER of Regional Medical Center on December 24th, 2019. Then around March 2020, I received the bill from TeamHealth Alcoa Billing Center through mail notice that we owed the doctor 1, 325.00. So I go to their website right away and tried to reach out to their representatives via live chat to ask them if there were any mistakes on their...

Read full review of TeamHealth and 6 comments
ComplaintsBoard
R
3:57 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So I get a bill today that says "past due". Couldn't be correct, I had received a bill in MAY, and advised them that my Insurance company was paying them. Worked with BOTH of them to get the matter resolved, with Team Health stating "We'll send you a bill for the difference". Never received a bill. I log onto the site, and between the bill mailed in May...

Read full review of TeamHealth
ComplaintsBoard
T
1:53 pm EDT

TeamHealth Having to pay extra when bill was paid by medicare

Have been charged extra by team health 3 different times after bills were forgiven by Kad-Lec hospital system in Washington. No information that "team health" would be adding their own charges during ER visits, when you don't have time to have your attorney review what you are signing. They are like the vermin that carried the Black Plague. I was awakened at 5:10 am on Sunday the 7th to be reminded that they had yet another bill that I had to pay them. VERY poor practices for a group who claims they "CARE" about the people who have the least ability to pay extra for their medical services to start with. I want the word to get out about the doctors associated with this group and how much they really don't give damn about your health as long as they get the extra money. Watch out for these shysters. Doctors chose their profession and, at least used to, had an oath they lived up to but it seems that has gone the way of the DODO birds.

Read full review of TeamHealth
Hide full review
ComplaintsBoard
M
2:53 pm EDT

TeamHealth collections practice

Account# [protected]-400 I got a account in my credit report, I called the hospital (I am paying to them) claim is the doctor office bill. I called spoke with the representative tried to explian I never get any bill or collections notices she start saying is my fault, why I never call (she already make the assumption I am lying) I explain the only bill I got was from the hospital and my bill is already in payments plan.
I just got a paper from the collections agency (I mailed a validation letter since they never gave me any 30 days notification) only stated the amount, I ask for the itemized bill and claim is under the hospital records they dont have any records they dont know what they are charging I need ask TO the hospital. Today I got the bill which make me have 180 days before they report in my credit, but they illegally report at NOVEMBER 2018 60 days after they make the bill (A bill I never got it).
I request a records of the codes and itemized statement from the doctor since they only have a number I want to know why I am paying to the doctor and for what (I am aware of they practice overcharge fees)
Stop illegal collections activities against my credit.

Read full review of TeamHealth and 1 comment
Update by Mauda2018
Jun 08, 2018 2:56 pm EDT

The supervisor Suki M gave me a fax # [protected] and mail adress PO BOX 9005 Alcoa TN 37701. THE FAX BELOW TO A insurance company, or either just make it up or just covering an illegal practice.

Hide full review
1 comment
Add a comment
B
B
Bill S123
US
Apr 21, 2021 6:25 pm EDT

Received a text message from TeamHealth sail I owed a $1055 for emergency room visit in February that was paid by the VA. Went to the link in the text message and the first thing was to log in with my SSN so I stopped right there. This has to be a scam trying to collect again on a bill that was already paid.

ComplaintsBoard
J
1:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TeamHealth emergency room visit

Cut my hand on a broken water glass doing dishes and had to go to local emergency room for stiches. Didn't have any insurance and was reluctant to go do to cost of what I figured would be around 500 dollars. I was there for 2hrs and recieved 6 stiches. The hospital billed me a few weeks later for 370 dollars which I manageed to pay and thought that was the bill. Now 8wks later I get bill from Ohio billing co. for the doctor. I did not see the doctor only his associate NP. They again billed me for the emergency room, 268.00 and 465.00 for the stich work, for a total of 733 dollars. My little finger is not worth that much and I would have not gone to the ER if I was told price up front. So total cost of 2hr visit is over 1100 dollars...I do believe that is outrageous. A mechanic would go out of business if he billed and charged that way for car repair. We need health care reform badly in this county! Only the rich can have it and treatment is based solely on ability to pay nowdays...the poor and uninsured get little or nothing.

Read full review of TeamHealth and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
suffering in pain
newton, US
Jul 11, 2023 5:15 pm EDT

was prompt to pay them and then realized they never filed my insurance. so now i can’t get my money back, from my surgery 3/10 at Ks Spine hospital in Wichita ks.

i keep calling and i get the same excuse… in processing! how long is processing… a yr!?

BBB will be contacted this is WRONG!

C
C
Carol smithhhhh
US
Sep 18, 2018 1:52 pm EDT

Aylin Reyes has absolutely no people skills. Is rude. Has no manners. Has been on her phone the whole time she's taking my vitals. I can not believe these type of people are hired.

TeamHealth Reviews 0

Looks like TeamHealth has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent TeamHealth, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Frequently asked questions (FAQ) about TeamHealth customer service
Expand Collapse all
Is TeamHealth a legitimate healthcare organization?

Yes, TeamHealth is a legitimate healthcare organization that provides outsourced healthcare services, such as emergency medicine, hospital medicine, and anesthesiology, to hospitals and other healthcare facilities.

How long has TeamHealth been in operation?

TeamHealth was founded in 1979, and has since grown to become a well-established healthcare services provider.

What services does TeamHealth offer?

TeamHealth offers a range of services, including emergency medicine, hospital medicine, anesthesiology, critical care, ambulatory care, and post-acute care services.

Are there any customer reviews or testimonials available for TeamHealth?

Customer reviews and testimonials for TeamHealth can be found on various healthcare review websites and forums, providing insights into the experiences of patients and healthcare providers.

Does TeamHealth work with reputable hospitals and healthcare facilities?

Yes, TeamHealth partners with numerous well-regarded hospitals and healthcare facilities across the United States.

Are the healthcare professionals employed by TeamHealth qualified and licensed?

Yes, healthcare professionals working with TeamHealth are required to have the necessary qualifications, licenses, and certifications to practice medicine in their respective fields.

What is the reputation of TeamHealth among healthcare professionals and patients?

TeamHealth is generally well-regarded among healthcare professionals and patients for its commitment to providing high-quality care and services.

How does TeamHealth ensure patient privacy and data security?

TeamHealth has strict policies and procedures in place to protect patient privacy and data security, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations.

Can I trust the quality of care provided by TeamHealth practitioners?

Yes, TeamHealth is committed to maintaining high standards of care by employing qualified healthcare professionals and adhering to industry best practices.

Are there any complaints or concerns about TeamHealth's services?

As with any organization, there may be occasional complaints or concerns about TeamHealth's services. It's important to read and consider these alongside positive reviews and testimonials to form a balanced opinion.

How can I verify the legitimacy of TeamHealth as a healthcare organization?

You can verify TeamHealth's legitimacy by researching their history, checking their accreditation status, and reading reviews from patients and healthcare professionals.

Does TeamHealth participate in ongoing quality improvement initiatives?

Yes, TeamHealth is dedicated to continuous quality improvement and regularly evaluates its practices and processes to maintain high standards of care.

Are there any special certifications or accreditations held by TeamHealth?

TeamHealth has various industry certifications and accreditations, demonstrating their commitment to quality and compliance with healthcare standards and regulations.

How does TeamHealth recruit and retain healthcare professionals?

TeamHealth focuses on recruiting and retaining top healthcare professionals by offering competitive compensation, benefits, and opportunities for professional growth and development.

Does TeamHealth have a presence in multiple states and regions?

Yes, TeamHealth operates in various states and regions across the United States, providing services to a wide range of hospitals and healthcare facilities.

How does TeamHealth handle patient complaints and concerns?

TeamHealth takes patient complaints and concerns seriously, addressing them promptly and working to improve its services based on patient feedback.

Can I trust the information provided on TeamHealth's website?

Yes, TeamHealth's website provides accurate information about their services, healthcare professionals, and organizational practices.

How can I learn more about TeamHealth's services and offerings?

You can learn more about TeamHealth's services by visiting their website, contacting their customer support, or researching independent reviews and testimonials.

Is TeamHealth transparent about its billing practices and fees?

TeamHealth aims to be transparent about its billing practices and fees, providing clear information to patients and healthcare facilities.

How does TeamHealth support the professional development of its healthcare professionals?

TeamHealth supports the professional development of its healthcare professionals by offering various opportunities for continuing education, training programs, and conferences. The organization also encourages collaboration and sharing of best practices among its team members, fostering an environment conducive to learning and growth.

Overview of TeamHealth complaint handling

TeamHealth reviews first appeared on Complaints Board on May 22, 2010. The latest review Medical billing was posted on Jan 7, 2024. The latest complaint emergency room visit was resolved on May 22, 2010. TeamHealth has an average consumer rating of 1 stars from 29 reviews. TeamHealth has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. TeamHealth Contacts

  2. TeamHealth phone numbers
    +1 (800) 342-2898
    +1 (800) 342-2898
    Click up if you have successfully reached TeamHealth by calling +1 (800) 342-2898 phone number 0 0 users reported that they have successfully reached TeamHealth by calling +1 (800) 342-2898 phone number Click down if you have unsuccessfully reached TeamHealth by calling +1 (800) 342-2898 phone number 0 0 users reported that they have UNsuccessfully reached TeamHealth by calling +1 (800) 342-2898 phone number
    General Information
    +1 (800) 818-1498
    +1 (800) 818-1498
    Click up if you have successfully reached TeamHealth by calling +1 (800) 818-1498 phone number 0 0 users reported that they have successfully reached TeamHealth by calling +1 (800) 818-1498 phone number Click down if you have unsuccessfully reached TeamHealth by calling +1 (800) 818-1498 phone number 0 0 users reported that they have UNsuccessfully reached TeamHealth by calling +1 (800) 818-1498 phone number
    Sales & Business Development
  3. TeamHealth emails
  4. TeamHealth address
    265 Brookview Centre Way, Suite 400, Knoxville, Tennessee, 37919, United States
  5. TeamHealth social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all TeamHealth contacts
TeamHealth Category
TeamHealth is ranked 7 among 53 companies in the Doctors and Surgeons category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.