TekRefurbs.com
Reviews and Complaints

I recently purchased a refurbished computer from TekRefurbs, and I couldn't be more thrilled with my purchase. From the moment I received the package to setting up and using the computer, the experience has been nothing short of exceptional.

First and foremost, I was impressed with the packaging and shipping speed. The computer arrived securely wrapped, with all the necessary accessories neatly included. It was evident that TekRefurbs takes great care in ensuring their products reach customers in perfect condition.

Upon unboxing, I was delighted to find that the computer looked almost brand new. It was meticulously cleaned, and any signs of wear and tear were barely noticeable. TekRefurbs' attention to detail in refurbishing their products is truly commendable. The sleek and modern design of the computer added a touch of sophistication to my workspace.

Setting up the computer was a breeze. It came with a fresh installation of the latest operating system, and all the drivers and software were pre-installed, making it ready for use right out of the box. This saved me a significant amount of time and effort, and I greatly appreciated it.

In terms of performance, this refurbished computer exceeded my expectations. It runs smoothly and efficiently, handling a variety of tasks, from browsing the internet to running resource-intensive applications, with ease. The hardware upgrades and quality control checks conducted by TekRefurbs have certainly paid off.

Another aspect I must commend is TekRefurbs' commitment to environmental sustainability. By choosing a refurbished computer, I not only got an outstanding product at a great price but also contributed to reducing e-waste and conserving resources. It's a win-win situation for both the consumer and the environment.

I also want to mention their excellent customer service. Throughout the entire buying process, TekRefurbs provided timely and helpful responses to my inquiries, making me feel valued as a customer.

In conclusion, I highly recommend TekRefurbs to anyone in the market for a high-quality refurbished computer. Their commitment to quality, excellent customer service, and dedication to environmental sustainability make them stand out in the refurbished electronics market. My refurbished computer has proven to be a fantastic investment, and I wouldn't hesitate to do business with TekRefurbs again in the future. Thank you, TekRefurbs, for providing a top-notch product and a delightful shopping experience!

I want to thank you guys for my windows 7 with up grade 10 my software is 7 .Iwould request to see if you have another battery and charger for this unit i got from amazon. nothing wrong with what i have but you know time and usage. if not ok.my email address is ronda.[protected]@rocketmail.com. thanks again for my unit.the unit specs are dell latitude e6540 15.6in core 17-4600m 2.9ghz 16gb ram 240 ssd dvdrw 64bit battery #type msyox li-ion 11.1v 97Wh thankas again. john.

I gotta say, TekRefurbs.com is the real deal. I was in the market for a new computer, but I didn't want to break the bank. That's when I stumbled upon this site and boy, was I impressed.

The first thing that caught my eye was their selection of refurbished computers. I was a bit hesitant at first, but after reading some reviews and doing some research, I decided to give it a shot. And let me tell you, I'm so glad I did.

I reached out to their customer service team and was connected with Kim. Let me tell you, this girl knows her stuff. She was able to help me find the perfect computer in no time. We spent a while on the phone going over the specs and details, but she was patient and understanding the whole time.

I'm not the most tech-savvy person out there, but Kim was able to explain everything to me in a way that I could understand. She even helped me navigate around my current computer to make sure the new one would be a good fit for me.

And the best part? She found me an exact copy of my old computer that had recently kicked the bucket. No learning curve for me, baby! And to top it all off, she told me it would be shipped out the very next day so I could have it in time for my upcoming trip overseas.

Overall, I couldn't be happier with my experience with TekRefurbs.com. The customer service was top-notch and the selection of refurbished computers was impressive. I would definitely recommend this site to anyone in the market for a new computer.

I recently made a purchase on TekRefurbs.com, buying a PC for $506 on July 6, 2021. I also decided to purchase an extended 1-year warranty for an additional $25. Unfortunately, my PC went bad in December, but thankfully, I had the extra warranty. I tried to contact their customer service by leaving a message and sending an email, but I received no response. This lack of communication was frustrating, and I felt like they didn't care about my problem.

Eventually, I had to pay $329 to get a replacement for the bad 1TB SSD. I had to settle for a 500MB because of the costs. While I understand that the SSD going bad is not their fault, I am disappointed with their behavior regarding the extended warranty. It seems like they don't value their customers and only care about making a profit. This kind of behavior is unacceptable, and I feel like they stole from me.

To make matters worse, they didn't disclose that the wifi connector is a Chinese dongle that came apart in my hand and had to be replaced immediately. Additionally, there is no Bluetooth, which was a surprise to me. I wish they had been more transparent about these issues before I made my purchase.

Overall, my experience with TekRefurbs.com was not great. While I appreciate the affordable prices, their lack of communication and transparency left me feeling frustrated and disappointed. I hope they can improve their customer service and be more upfront about any potential issues with their products in the future.

I'm a doc with a small practice and I've been using a Dell laptop for a decade now to keep all my notes. I also use a docking station in my office so that I only have to make one connection. I then almost always take my laptop home at night.

My old docking station stopped working and so I ordered a refurbished docking station with the same identifying name on E-Bay from TekRefurbs. It was the same price as buying just a used article from any one of a number of unknown individuals on the same site.

When the docking station arrived, I eagerly connected all of my cords and laptop to it. I now found that my external monitor was not "seeing" the laptop. My friend and IT expert had me look on the back of the station. My old docking station had grey or black USB ports. The refurbished equipment had blue USB ports. In my ignorance, I did not know that the blue ports indicate USB 3.0 versus my old system was/is USB 2.0.

I reluctantly emailed TekRefurb through the E-Bay website and told them about my problem and that I would need to return the docking station. I expected to receive back an email with appropriate instructions. The next morning I did receive an email from them but the email stated that my purchase price would be refunded within 5 working days and to forget sending back the station.

The price for this equipment was minimal but the immediate action on the part of TekRefurbs to refund the money with no further questions spoke loudly to me of integrity. I would happily deal with this company in the future. I mean, who doesn't like a company that stands behind their products and is willing to make things right? I know I do!