Sakar International
Reviews and Complaints

I agree with all above comments. I bought a DVR 786HD camera. and it freezes continually.
I contacted Sakar international. And after some interactions in which they were obviously only about 5% paying attention, they said they would send a replacement. Which sounded really hopeful, until they explained all I had to do to get an exchange.
NOTE: [1] Please ensure to include the photo copy of the proof of purchase along with the defective Camera and on a separate sheet of paper on which write your Name, telephone number, mailing address and description of the problem you are facing with the Camera along with the Camera.
[2] Write the RMA number [RN1708180006] on the package of the defective Camera.
[3] Once you ship the defective unit to us please reply to us with the tracking number so that we can track the shipment.
We request you to return the defective Camera first in a secure box without any accessories like cable, instruction manual etc by taking care of one-way shipment cost and one we receive the defected Camera it will take around 2-3 weeks for you in order to receive the replacement one.

As several reviews show that the freezing is commonplace with this camera, I would likely wait 2 to 3 weeks for the same problem.
After paying more for shipping and time to find the receipt, and box, assuming I still had them.
They obviously set this up to discourage people from sending them back.
They didn't reply to my last email on this.

Terrible company! I bought a walkie talkie on Caribbean Cruise line thinking it would be fun for my grandson. It did't even work out of the package. After a bunch of emails back and forth basically repeating the same information over and over they told my I had to use it 15ft away and don't have any walls in the way. Really? Then what is the point? Maybe I can just get a couple of cans and strings and accomplish the same thing. Then when they say they will send another one, they want ME to pay shipping to send their defective item back to them. I will be talking to the cruise line about this also. I wonder if they realize what kind of vendor they are using or if they even bother looking into them. The BBB gives them a D- Why would you want to sell their crap on such a nice cruise line?

charger will not hold charge, says for digitalcameras batterieswill not even work.

Sakar Digital Concepts 3.6x 58mm Telephoto Lens (Black) - 3658T is a completely useless crap. Don't even think to buy it! Check this image: http://ecx.images-amazon.com/images/I/61i5lNQ5tWL.jpg

I bought a camcorder from bid tv in may 2012' on delivery it had problems with the memory card, i called bid tv and they told me to contact Sakar via their website which I did. They were very helpfull in trying to resolve the problem but after failing to fix it they requested that I email proof of purchace so they could send out a replacement. 26 emails later and promises of it's in the post, its on its way, we will send it when we have stock, its on back order, please wait 1 more week, please give 2_3 weeks for delivery, contact us if you have any further problems. As of February 2013 I have still not received the replacement and they will no longer reply to my emails. I have today spoken to Sakar in UK they gave me a freephone number to ring in US and guess what ? When answered " the number you have dialled is not in service".

I do not hold much hope of ever geting my Camcorder now after almost 10 months... DO YOU ?.

Please be aware that SAKAR is running a dishonest business and they should NOT be making false claims to customers.

I have been contacting SAKAR [protected] since July 2012 to receive a replacement product. SInce July, I've called 10 times during which I was told that I'd be receiving a replacement "within 3-4 days". I just got off the phone with the customer rep there and he again told me that I'd receive the replacement in 3-4 days. Seeing that I haven't received the replacement in over 12 weeks, I am pretty sure that I will never received a replacement from SAKAR.

Please be aware that SAKAR is running a dishonest business and they not be making false claims to customers.

I returned a Vivitar video camera to Sakar in December. Its May now and they still havent returned it or my money back . I have called their "customer service" in India so many times. All they keep saying is that it a new camcorder will be delivered in 5 days and heres a confirmation number. I am beginning to believe that the company is some sort of scam. I'm going to do a company search on the directors and write to them personally. i dont hold out much hope.

SCAM. we bought a ringlight for my daughters nice camera for xmas. it is now almost may and time and time again we're told the same thing. it's on the way. but would never come up with a tracking #. they are a TOTAL SCAM.

I will be reporting to BBB tomorrow if I do not get a UPS tracking number on a drone that was suppose to have been shipped out beginning of September and still so far the only answer I get is it’s been shipped. I have pictures of the drone, the box the drone came in, the receipt, the box it was shipped out in and I have every email and every call all on paper! Very very very upset! I work in customer service and this is not how you do people!

I've been waiting 3 years to get my mini fridge back

I have been contacting SAKAR [protected] since July 2012 to receive a replacement product. SInce July, I've called 10 times during which I was told that I'd be receiving a replacement "within 3-4 days". I just got off the phone with the customer rep there and he again told me that I'd receive the replacement in 3-4 days. Seeing that I haven't received the replacement in over 12 weeks, I am pretty sure that I will never received a replacement from SAKAR.

Please be aware that SAKAR is running a dishonest business and they should NOT be making false claims to customers.

I am calling BBB to report them as well. I have been lied to, hung up on and given the run around for 2 months. I just talked to them again and was told because of "legal problems" they did not ship my camera but would do so in a couple of days. I was told before they had shipped it on Feb 5th but could not give me a UPS conf # because the warehouse didn't open until 9:45 EST. When I reminded him I was in the eastern time zone he hung up on me! I have asked to speak to a manager but there is never one available. What can I do to get my money back or do I just have to deal with being scammed?

I received my replacement camera in 17 DAYS from the time it left my mailbox. No complaints here.

I've been waiting 4 months now for my flash. This is for my business! I have a very long call log from making so many calls over the past 4 months and being hung up on or lied to so as to get me off the phone. I have also filed a complaint with the BBB in Jersey.

I got a sakar mouse item 62350N (i-concepts) It broke and every time i try to call the company it says all our reps are unavailable. Please help me get this replaced!