The Chosen Prime
Reviews and Complaints

I gotta say, I was pretty stoked when I ordered my beast wars masterpiece dinobot from The Chosen Prime. And let me tell you, the shipping was lightning fast! I mean, I was blown away by how quickly that bad boy arrived at my doorstep. And the best part? The figure was in tip-top shape, thanks to the awesome packaging job. I gotta give props to The Chosen Prime for taking such good care of my purchase. And the price? Well, let's just say it was definitely worth it. All in all, I highly recommend this website to anyone looking for some seriously cool collectibles. They've got a great selection, killer prices, and some seriously speedy shipping. What more could you ask for?

I recently made a purchase from The Chosen Prime and unfortunately, my package got lost during international shipping. I was really disappointed because I had spent a lot of money on the figures and now I was left with nothing. It was frustrating because nobody seemed to take responsibility for the lost package, and I was left feeling like my money had gone to waste.

For anyone considering purchasing from The Chosen Prime outside of the United States, I would advise you to be aware of the potential risks involved with international shipping. While the company may not be responsible for lost packages during shipping, it can still be a frustrating and costly experience for the customer.

Despite my disappointment with this experience, I do want to acknowledge that The Chosen Prime has a great selection of figures and their customer service was helpful in trying to resolve the issue. However, the fact that my package was lost and my money was not refunded has left a bad taste in my mouth and I don't think I will be making any future purchases from this company.

Overall, I think it's important for customers to be aware of the potential risks involved with international shipping and to consider these factors before making a purchase. While The Chosen Prime may have great products, the risk of lost packages and the lack of responsibility taken by the company can be a major downside for customers.

I recently made a purchase from The Chosen Prime and unfortunately, the figure I received was broken. I was really disappointed and frustrated, but I decided to contact them to see if they could help me out. I even had pictures as proof of the damage, but to my surprise, they refused to do anything about it. They told me that I had to contact the manufacturer to get the issue resolved. I couldn't believe it! I mean, I understand that they might not be responsible for the damage, but I was hoping they would at least offer some kind of assistance.

To make matters worse, they even suggested that I could be charged to fix the figure once I received replacement parts for it. I was really upset by this and felt like they were just trying to take advantage of me. I mean, why should I have to pay extra for something that was already broken when I received it?

Overall, I would not recommend ordering from The Chosen Prime. They really let me down and I don't think they care about their customers. If you're looking for a good toy store that will help you with any problems you might have, I would suggest checking out Toy Dojo or BBTS. They have great customer service and will do everything they can to make things right.

It's really disappointing to see a business that doesn't value its customers. I'm not sure how long The Chosen Prime can survive with this kind of attitude, especially if they continue to refuse to make things right when a purchase goes wrong. So, if you're thinking about ordering from them, I would suggest looking elsewhere.

So, I was super excited to finally get my hands on this item I had been waiting for. I used a coupon code to get a discount, but when I received the invoice, it was for the wrong amount. I reached out to customer service and even left a comment on their Facebook page, but it took them a while to get back to me. I was worried because there was a three-day window to pay, and I didn't want to miss out on the item.

After a lot of back and forth, my item ended up getting cancelled due to non-payment. I was really frustrated because I had been trying to get in touch with them for days. They did call me, but it was too late by then. I ended up finding the item on two other sites and ordered it elsewhere. When I told The Chosen Prime about this, they banned me from their page and cancelled my other orders.

I was really disappointed with how everything turned out. I had been a loyal customer for a while and had always wanted to give them my business. But after this experience, I don't think I'll be ordering from them again. The only reason I gave them two stars is because they do ship items quickly and in good condition. But other than that, I wouldn't recommend them.