The Guitar Boutique’s earns a 2.3-star rating from 3 reviews, showing that the majority of guitar enthusiasts are somewhat dissatisfied with their instruments and service.
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lazy and bad customer relations
Bought 2 guitars there string broke called and they said come on in and we will fix it.Got there I told them I can't stand for to long because I just had Cancer Surgery they still wouldn't help me and just stood there saying they were too busy but they were just talking behind the counter and doing nothing even though there were people in the store and they weren't even helping them.Took my guitar and left.Stay as far away as possible cause once you buy something there you're on your own .
lazy and bad customer relations
Bought 2 guitars there string broke on guitar called them and they said come on in we will fix it.went there and they told me they were busy and would get to it whenever and would call me when its ready but they weren't doing anything but standing behind the counter just chatting with the other employee. It was as if that counter was holding them up from falling over of boardem.very bad customer relations. Stay far away as possible.go to van halterens.
Avoid this Business
Very dishonest/sleazy business practices and poor customer service (I was dealing directly with the owner). I bought and acoustic guitar from the shop, they didn't have a case in stock, owner said he would order it in for me if I paid for it with the guitar. I got home and the guitar was priced $150.00 more and l & m, would not price match and it has been 2...
Read full review of The Guitar Boutique and 19 commentsIs The Guitar Boutique Legit?
The Guitar Boutique earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The Guitar Boutique. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Theguitarboutique.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Theguitarboutique.com you are considering visiting, which is associated with The Guitar Boutique, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Theguitarboutique.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Overview of The Guitar Boutique complaint handling
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The Guitar Boutique Contacts
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The Guitar Boutique phone numbers+1 (905) 668-7210+1 (905) 668-7210Click up if you have successfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number 0 0 users reported that they have successfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number Click down if you have unsuccessfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number 0 0 users reported that they have UNsuccessfully reached The Guitar Boutique by calling +1 (905) 668-7210 phone number
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The Guitar Boutique emailsservice@theguitarboutique.com100%Confidence score: 100%Supportsales@theguitarboutique.com82%Confidence score: 82%sales
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The Guitar Boutique address252 Ski Hill Road, Bethany, Ontario & 601 Dundas Street W, Whitby, Ontario, Canada
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The Guitar Boutique social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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Dude, seriously? Guitar strings aren't meant to stay on the guitar forever. They break; and they are supposed to be changed every few weeks. Yes, you ARE on your own about guitar strings, that's why there's a whole wall of them behind you when you walk in the store. Learn how to change a string, and don't complain about them not doing it for free, learn to do it yourself. Guitar strings break!