The J.M. Smucker Company’s earns a 1.9-star rating from 9 reviews, showing that the majority of consumers are dissatisfied with products.
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Sexist commercial featuring assault
In Pup-Peroni's commercial, they feature a man and his dog. The ex-girlfriend shows up with the dog treat and then on purpose, sends the metal end of the leash back to the man aiming for his testicles and hitting him there. That is assault and if the shoe was on the other foot, that commercial would not fly. Not funny at all. The JM Smucker company is the parent company of pup-peroni.
Desired outcome: Stop promoting assault on men by women and acting like it's funny or ok. Pull the advertisement.
Commercial
The new Covid style zoom inspired commercials are the most painful sound seeding into my brain of a talented lady screaming at me when Folgers used to have THE BEST commercials. I remember them! They were memorable enough for me always growing up and I always loved the fact that my mom has never drank any other coffee other than Folgers original with the sweet and heartfelt morning commercials. But these are awful and painful and extremely childish (coming from a 19 year old). Please go back to the good ones. These are awful. Folgers used to stand out. Now they're childish and focused on Covid like every other commercial.
Desired outcome: Go back to the heartfelt commercials, these are like every other annoying commercial you see.
natural balance 12 lb bag sweet potato and chicken small breed bites
May 21, 2017
I have been a loyal customer of your products for three years and have never had a problem. BeforeI switched to Natural Balance, I purchased Nutro products and my West Highland terrier started having health issues. So at that time I changed to Natural Balance. I always buy the small bag. My local stores were out of the small bags twice this year so I had to purchase the 12lb bag of Sweet Potato and Chicken Small breed bites at Petsmart on Ambassador Caffery, Lafayette, La.
Both of of the 12 lb. bags were full of some kind of bugs that looked like beetles. I panicked and threw the bag out both times. I wasn't about to put the bags in my car to return to the store.
Of course I threw away my receipts both times. I notified the store and got an apology. That's it.
A month ago when I went to get a small bag, one of the managers told me that sometimes they get bugs when they have been on the shelf too long. 😳 The larger bags are not sealed like the small bags, and the quality of the packaging is very poor and can be punctured very easily. I can see where bugs could get into the packaging. I bought a small bag at Petco last week and spoke to the cashier about this situation. She told me I should contact Natural Balance directly.
I have contemplated switching brands again. I am very upset that all I got was an "Oh, I'm so sorry." I left my name and number with the cashier and never hear another word. Please advise.
Thank you.
Sandra Doherty
122 Beau Pre Road
Lafayette, La 70508
Contact:
[protected] cell
[protected] work
Is The J.M. Smucker Company Legit?
The J.M. Smucker Company earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The J.M. Smucker Company. The company provides a physical address, 24 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of The J.M. Smucker Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Jmsmucker.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
The J.M. Smucker Company as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up The J.M. Smucker Company and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with The J.M. Smucker Company's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
It was the most disturbing thing
I bought this instant coffee at Walt mart and I been using this product for a week I been drinking it about I had it for a bout 4 days I was at work on break went to enjoy a delicious cup of popular coffee so I grab a start foam cup and pour some hot water into it when I went to scoop out some cooffe out i saw something in it I was curious i started to por the instant coffee out into another empty cup and I saw a maggot inside it was the most disturbing thing specially because I been using that product for 4 days I could not believe it i planning to take this to the top and I hope that nobody goes through that
Inferior Product - Postum-Laced
OK. So Folgers Gourmet Supreme coffee was selling at $12 for 27.8 oz for most of the last year now mysteriously priced at $7.99. How cool is that? Did the American dollar just gain a bunch of worth on the world market? Was there a bumper crop of high grade Arabica beans that flooded the market? My tastebuds say "NO!"
Both $7.99 cans I have purchased make coffee with a peculiar but remotely familiar taste - not that of a semi robust deeply flavored coffee that has had me purchasing this brand for over 15 years. No. It has this curious almost "cocoa -like" flavor or something like that. I discovered that if I nearly double the amount per batch, I get almost to that ol "Gourmet Supreme" level of flavor. But still something ain't right. It's not sawdust, its not the rat middens that American coffee makers put in the coffeebean shipments to Germany after WWII...what the heck makes this stuff so...mucky - tasting? No verve, none of that deep rich coffee flavor that I've sought in a cup of coffee since I was 14.
Postum! Yes thats it - or its modern congener. That stuff they called coffee in the Soviet Bloc countries when I was there 45 years ago. And from what I heard, was the additive they used during the depression and during the war. They have cut the the high grade beans with Postum. Heck, what drip coffee accustomed American would know the difference? Had me fooled for at least a couple pots. I thought it was me.
Dirtbags. :Like everything else they sell these days, its the old, "Lets get Americans used to inferior quality, and at the same time satisfy their craving for value by giving stuff to 'em on the cheap." Kinda like the twelve pack of Hanes undies I bought a month ago. Whatta bargain! 12 pair for what I paid for 6 pr - but heavens to Mergatiroid! you can see right through the darn things! I thought they only sold that stuff to sexy women at Victorias Secret.
Hey Folgers...I can afford to pay $12 even $18 for a can of good honestly blended quality coffee but sneakey tactics like you are pulling off; that assume I am nothing more than a stunned cow in a slaughterhouse; completely flummoxed; upside down on my checkbood...and hence, I'll never know the difference? Doesn't wash here.
So I decided to out ya on this one. And I will quit buying your product, and seek an alternative brand in order to acquire real coffee for alert coffee drinking capitalist American grownups.
Nice try fellas.
PRICING
25 of PUP-PERONI priced at $17.99, next door Hannaford Bros had exactly the same for $9.99 everyday price, NOT ON SALE.
Correction, Edit
That would be 25 ounce
The complaint has been investigated and resolved to the customer’s satisfaction.
Insect Body Parts in the Jars (2)
This morning I found an insect wing in the jar of peanut butter that I was feeding my children. A few weeks ago, I found what seemed to be part of a worm torso in another jar. I understand that there is a certain standard that peanut butter companies have to follow regarding insects in food manufacturing and J.M. Smucker doesn't seem to meet this standard...
Read full review of The J.M. Smucker Company and 14 commentsBad treatment
I have purchased folgers coffee for lots of years, i am 71 and my email address was given out by you people, i went in on your survey and i did not even finish it but closed it out, before i knew it i was on everyones list, it is terrible at my age to get the trash, i dont need to know how big his ### can get, you should not have given out my email as long as i did not finish the survey, as a customer of folgers for 40 plus years, i will never buy your coffee again, check ages before you give out to every dick and harry, i suppose because i am sending this to you you will send out my email, please do not, i hate changing my email address because you dont like peoples privacy, caroline hill, a very disappointed customer.
Folgers Coffee
www.folgers.com
Consumer Feedback
Dear Folgers Customer Relations Team: This may sound as a joke to your ears but it is very, very real. Last week I purchased an 11.5 oz can of your advertised Folgers Flavors Chocolate Silk ground coffee at a Wal-Mart store and I decided to try it today. To my disappointment, I ran into a very awkward situation which was as follows: The taste of your so...
Read full review of The J.M. Smucker Company and 11 commentsThe J.M. Smucker Company Reviews 0
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Overview of The J.M. Smucker Company complaint handling
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The J.M. Smucker Company Contacts
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The J.M. Smucker Company emailsinfo@jmsmucker.com100%Confidence score: 100%Support
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The J.M. Smucker Company address1 Strawberry Lane, Orrville, Ohio, 44667-0280, United States
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The J.M. Smucker Company social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all The J.M. Smucker Company contacts
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But you think it is okay for white's to assults blacks. Funny. I was mis