The Salvation Army USA review: Manassas, VA Store

10/18/23

This is the last straw! I shop and donate here weekly. A few of the employees are nice but some are so unnecessarily RUDE! I tried to just ignore the things they do but something needs to happen. Today the lady who’s at the register near the jewelry was giving attitude when I asked her which item was ringing up $7.99 because twice in the past she over charged me so I have to always check if it’s right. That same lady last week was talking in her language to the manager that the children’s book was not the price it’s marked and so they were going to charge me $9.99 for it. Which is ridiculous cause I used to buy all the children’s books for .99 cents. In the summer I’m with my kids so I bring them along with my sister I. Law and her kids. They were sitting at the coach area away from people watching the babies and just laughing and talking but the man employee is yelling at them to be quite and then the manger says that because the babies are crying she going to call the cops on them! Why is she threatening my kids! While other kids are running around knocking things over, but my kids are just sitting down talking to each other. Another incident, an employee had a new rack out and told me I couldn’t look at it, which is fine if that’s the policy, but after an hour she still hasn’t put anything on the floor so I ask if I can just grab one pants but rudely she says no. The next time I see that same lady she’s allowing a man look at her rack. It’s petty I know but they’re so rude and biased. They’re are much more to say but it’ll be too long. I really love supporting Salvation Army for what the believe but it’s so stressful shopping at a place with rude employees.