The Soap Guy / Tall Cotton Marketing’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with their handmade soaps and bath products.
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I want a refund the sight is not real and I just ordered 6 loaves of soap
There is no tracking number
No one picks up the phone
No one answers my emails back
An google needs to shut down the soap guys ads
Its fraud
An it took my payment through paypal
An I didnt pay with a pay pal card
I paid with master card
So please get me my 105. Dollars back
I have been scammed
Thank you
Its not right to scam people
We work hard for our money
An in this time
Its messed up people are not even half decent anymore
It would be nice to get my money back
Thanks again
Desired outcome: Refunded money
Caters to new customers and treat existing customers with disrespect
4/29/2016
Jeff Dorian, the Soap Guy in Indiana was rude, disrespectful and unapologetic to me yesterday. I have been ordering bath bombs on his eBay store because his website is difficult to navigate and order from. I sent them a message, getting approval from them directly, to order 200 bath bombs in specific scents. They said YES, I proceeded with the order and then received in the mail, 7 days later, the wrong order. When I politely called to ask him if I should hold on to the ones that I did need, he said he would not fix my order and... " I could care less about eBay, I only sell there to acquire new customers and promote my products. Send them back and if you want to order again you can use the website from now on." Well, after picking my jaw up off the floor, I realized that existing customers are stuck. Now, the business that I have promoted and grown into a product label is screwed because I can't order from this guy again. He was short, disrespectful, and made no apologies for wasting a week of my precious time. I told him on the phone that I was sorry for wasting his time as a customer and he ran with it like it was my fault. Do not do business with this man. Check out Alibaba's bath bomb products because I'm not positive but all of his products look EXACTLY like the ones you can order from mainland China for $.60 each! What a bully!
you should check out Value Max Products- they do private label and have really good quality
Did not receive soap that I paid for
I ordered and paid for bath salts and soap in bulk in mid December 2008 for holiday gifts from The Soap Guy. The bath salts came -- nothing special -- no paper work - no information about the rest of my order. In January, I sent an email to the soap guy email and I received a short reply: "It was shipped Monday. Joe" I sent another e-mail the end of January...
Read full review of The Soap Guy / Tall Cotton Marketing and 8 commentsIs The Soap Guy / Tall Cotton Marketing Legit?
The Soap Guy / Tall Cotton Marketing earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The Soap Guy / Tall Cotton Marketing. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of The Soap Guy / Tall Cotton Marketing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thesoapguy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for The Soap Guy / Tall Cotton Marketing have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Thesoapguy.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
The Soap Guy / Tall Cotton Marketing Reviews 0
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Overview of The Soap Guy / Tall Cotton Marketing complaint handling
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The Soap Guy / Tall Cotton Marketing Contacts
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The Soap Guy / Tall Cotton Marketing phone numbers+1 (312) 320-5862+1 (312) 320-5862Click up if you have successfully reached The Soap Guy / Tall Cotton Marketing by calling +1 (312) 320-5862 phone number 0 0 users reported that they have successfully reached The Soap Guy / Tall Cotton Marketing by calling +1 (312) 320-5862 phone number Click down if you have unsuccessfully reached The Soap Guy / Tall Cotton Marketing by calling +1 (312) 320-5862 phone number 0 0 users reported that they have UNsuccessfully reached The Soap Guy / Tall Cotton Marketing by calling +1 (312) 320-5862 phone number
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The Soap Guy / Tall Cotton Marketing emailssupport@thesoapguy.com100%Confidence score: 100%Support
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The Soap Guy / Tall Cotton Marketing address3522 IN-104, La Porte, Indiana, 46350, United States
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The Soap Guy / Tall Cotton Marketing social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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All payments are processed using PayPal, the website says that when you check out. I received my tracking number within 6-7 hours. I bought my soap on Friday and it is being delivered tomorrow (Tuesday).
All payments are processed using PayPal, the website says that when you check out. I received my tracking number within 6-7 hours. I bought my soap on Friday and it is being delivered tomorrow (Tuesday).