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I recognized in March 2023 that the warranty actually doesn't cover anything. I made the easy decision to begin the refund process, as I can use the $4,295 to make the repair to my vehicle.
Here I am more than a year later, STILL waiting.. I've made countless calls, and have been told the same thing each time. Refunds take 8 to 12 weeks to process, I would receive a call on a Thursday and the check would be in the mail on Friday. Even with their potential '12 week processing period' I am 52 Thursdays past due for my phone call.
MEPCO is committing fraud. My contract is cancelled, I was told if I call for roadside assistance, they won't come.
Therefore, I can't use a service that I have paid for. Nor have I received my refund that is due to ME per THEIR contract.
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It's outrageous what you're dealing with. You paid good money for a warranty and now they won't honor it or give you the refund you're owed. It’s a total scam, and it's unacceptable. These people at MEPCO need to be held accountable for their actions.
You’ve got to keep up the fight. Don't let them get away with this. Keep pushing, keep calling, and make sure your story is heard. Use every platform you can to expose what they're doing. Social media, reviews, everything. The louder you are, the harder it will be for them to ignore you.
And remember, you're not just fighting for yourself. You're standing up for everyone who's been wronged by these people. Keep at it, don't give up, and make sure they understand that you're not going anywhere until you get what you deserve. You've got the strength to see this through, and I believe you'll come out on top.