Menu
For Business Write a review File a complaint
BGASC Customer Service Phone, Email, Contacts

BGASC
Reviews and Complaints

www.bgasc.com

Learn how the rating is calculated

3.9 13 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BGASC Reviews 14

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

BGASC BGASC is a good place to buy your stuff, but sometimes they mess up

BGASC is a good place to buy your stuff, but sometimes they mess up. They might take a long time to send your stuff because of problems with their service. If you want to cancel your order, they might charge you extra because of their own mistakes. They got bought by another company, so things might be confusing with different websites.

Read full review of BGASC and 3 comments
Hide full review
3 comments
Add a comment
E
E
E. McCullough
Verified customer This complaint was posted by a verified customer. Learn more

This is an awesome company hands down. I got an extra gram of gold for 50$ less vs a competitors price. My original order (minus the extra gram of gold) came out to just over 1k on the competitive site. On BGASC my order PLUS that extra grame of gold came out to 950$. What a significant price difference for the same exact Bars! My order even shipped out for FREE with Priority mail and tracking number the very next day. Only downside is that the post office took a week to deliver (at no fault of BGASC) The package was very well secured to ensure of no tampering, it took me a good minute to open it. I am very happy as a first time buyer from this company!

B
B
B. Cole
Verified customer This complaint was posted by a verified customer. Learn more

We are new to the bullion market, and buying from BGASC was a very pleasant experience. They were very professional and prompt in responding to our queries. Their pricing is transparent and competitive, and their service excellent.

M
M
M. Robel
Verified customer This complaint was posted by a verified customer. Learn more

I have no problem with this company. I bought from them couple times and received my order w/no problem. I spent about $120 each time buying single roll of 64 Kennedy half dollars and that was 3 years ago. I'm glad I bought them then cause now a roll of Kennedy half dollars are $225 a roll. I'm loving how they are worth so much more now. And I most definitely would buy from here again. I had a a nice smooth transaction and I used credit card to buy. But now I have wised up and use my checking account where you save tremendously..

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

BGASC I been doin biz with BGSAC for bout a year

I been doin biz with BGSAC for bout a year. Dey got fast service. Had an order dat took a while and got word from *** dat it was lost. Told BGSAC and dey tracked it down and I got my order. I had nothin but good biz from dese guys. *** tried others and shipping is slow. With BSAGC dey usually ship out da next day unless you order over da weekend.

Read full review of BGASC and 1 comment
Hide full review
1 comment
Add a comment
B
B
B. Bartell
Verified customer This complaint was posted by a verified customer. Learn more

I just received my first purchase from BGASC 5 1 oz Silver Eagles In MS-69 in my opinion and got my order fast. I have 3 other orders still waiting over 10 day's from 2 other competitor's, that is OK. This was just a test run. I am very happy even though this was a small time order for me.

ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

BGASC BGASC is a really good company that sells a lot of different metals at a good price

BGASC is a really good company that sells a lot of different metals at a good price. They are really fast at getting your stuff to you, which is great. It's really easy to make an account, look at stuff, pick what you want, and buy it. They also tell you when they get new stuff in, which is cool. Overall, I had a really good experience with them and I think they're a good company. They seem like they know what they're doing and you can trust them.

Read full review of BGASC
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

BGASC This is the best company to buy Gold and Silver from

This is the best company to buy Gold and Silver from. They ship fast, even during busy times. They always ship within 48 hours. I trust other people's reviews and the ComplaintsBoard.com. This company is great. I've bought from other companies, but this one is the only one I use now.

Read full review of BGASC
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

BGASC BGASC is the best!

BGASC is the best! I've been buying bullion from them for almost 6 years now and they never let me down. I started in January and have been buying almost every month since then. I've never had any issues with my orders and they always arrive faster than I expect. I wish I could thank them in person, but I'm all the way in New York. Thanks BGASC! - Lenny from NY

Read full review of BGASC
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

BGASC I've been dealin' with BGASC.com (*** is my guy) for a while now, sellin' off a bunch of gold coins (total sales to BGASC = way over $100k)

I've been dealin' with BGASC.com (*** is my guy) for a while now, sellin' off a bunch of gold coins (total sales to BGASC = way over $100k). They always get back to me quick, and they're real nice and professional. I trust 'em to do what they say they're gonna do, even if it costs 'em money (like if the price of gold goes down after they already said they'd buy my stuff). And their prices are always super competitive. Plus, every time I sell to 'em, they wire the money straight to my bank account. And they always do it the same day they get my gold and check it out.

Read full review of BGASC
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

BGASC I found BGASC when I was lookin' for gold coins online

I found BGASC when I was lookin' for gold coins online. They seemed like a good choice 'cause they had good prices and a good reputation. I'd bought some silver from them before and it was all good, but this time I was buyin' a lot more. So I called up and talked to ***, who was super helpful and explained everything to me. He answered all my questions and made me feel good about buyin' from BGASC. The transaction went smoothly and they kept me updated the whole time. I'd definitely buy from them again, no matter how much I was spendin'.

Read full review of BGASC
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

BGASC Don't order from BGASC, they're not reliable

Don't order from BGASC, they're not reliable. I ordered something and UPS didn't deliver it on time and didn't give me any new dates. I called BGASC and they didn't do anything helpful. They just said they're waiting for the underwriter to investigate and it could take over a month to get resolved. I can't get a replacement or a refund or anything. BGASC used to be good but now they're not. Don't order from them.

Read full review of BGASC
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

BGASC We are new to the bullion market, and buying from BGASC was a very pleasant experience

We are new to the bullion market, and buying from BGASC was a very pleasant experience. They were very professional and prompt in responding to our queries. Their pricing is transparent and competitive, and their service excellent.

Read full review of BGASC
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

BGASC I just received my first purchase from BGASC 5 1 oz Silver Eagles In MS-69 in my opinion and got my order fast

I just received my first purchase from BGASC 5 1 oz Silver Eagles In MS-69 in my opinion and got my order fast. I have 3 other orders still waiting over 10 day's from 2 other competitor's, that is OK. This was just a test run. I am very happy even though this was a small time order for me.

Read full review of BGASC
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

BGASC I have no problem with this company

I have no problem with this company. I bought from them couple times and received my order w/no problem. I spent about $120 each time buying single roll of 64 Kennedy half dollars and that was 3 years ago. I'm glad I bought them then cause now a roll of Kennedy half dollars are $225 a roll. I'm loving how they are worth so much more now. And I most definitely would buy from here again. I had a a nice smooth transaction and I used credit card to buy. But now I have wised up and use my checking account where you save tremendously..

Read full review of BGASC
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

BGASC This is an awesome company hands down

This is an awesome company hands down. I got an extra gram of gold for 50$ less vs a competitors price. My original order (minus the extra gram of gold) came out to just over 1k on the competitive site. On BGASC my order PLUS that extra grame of gold came out to 950$. What a significant price difference for the same exact Bars! My order even shipped out for FREE with Priority mail and tracking number the very next day. Only downside is that the post office took a week to deliver (at no fault of BGASC) The package was very well secured to ensure of no tampering, it took me a good minute to open it. I am very happy as a first time buyer from this company!

Read full review of BGASC
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
BGASC replied to this review.

BGASC I ordered some coins from this company, and sent a complaint to the company email due to something that happened with the order

I ordered some coins from this company, and sent a complaint to the company email due to something that happened with the order. I got a response from an employee named Shawn (and I have the physical email saved) saying that he was going to send me my next order free via FedEx. That I would pay the USPS shipping and the upgrade to FedEx would be free on only my next order (which was already placed at the time of the email). However, my next order came via USPS. And it took two and a half weeks to reach me. My complaint is not with USPS, it's that Shawn said he was going to send it via FedEx, and my order was sent via USPS.

I then contacted the company asking for an explanation. I received an email from a guy named *** who said was one of the owners. He said that he would not honor Shawn's free shipping request and that Shawn would never offer free shipping. One of us is lying, and it's not me. I have the physical email, ***. So I am not the one lying. It's you, ***, who are not telling the truth.

Anyways, I strongly recommend not doing business with this company. How can you do business with a company like BGASC when they flat out lie to you?

Read full review of BGASC
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

BGASC Complaints 1

ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

BGASC I bought a 1oz

I bought a 1oz. Gold Bar from BGASC, LLC. When I opened the box, there was nothing inside. No invoice, no gold. The box didn't look like it was messed with. I talked to someone named *** at BGASC, and he said he has a video of the order being filled, but he won't show me the video. I lost $1,830 for a gold bar that turned out to be an empty box.

Read full review of BGASC
Hide full review

Is BGASC Legit?

BGASC earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BGASC to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BGASC is known for their high standards and safety. If you're thinking about dealing with BGASC, it's wise to check how they handle complaints.

We found clear and detailed contact information for BGASC. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

BGASC has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for bgasc.com can be seen as a positive aspect for BGASC as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of BGASC's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bgasc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bgasc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

BGASC as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for BGASC have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The BGASC website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Bgasc.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About BGASC

Screenshot BGASC
BGASC (Buy Gold and Silver Coins) is a leading online retailer of precious metals, offering a wide range of gold, silver, platinum, and palladium products to investors and collectors. With a commitment to providing exceptional customer service, competitive pricing, and a vast selection of high-quality products, BGASC has become a trusted source for precious metals investing.

Founded in 2012, BGASC has quickly established itself as a top player in the precious metals industry. The company's website is easy to navigate, with a user-friendly interface that allows customers to browse products by metal type, weight, and brand. BGASC offers a wide range of products, including coins, bars, rounds, and bullion, from some of the most reputable mints and refineries in the world.

One of the key features that sets BGASC apart from other online precious metals retailers is its commitment to transparency. The company provides detailed information about each product, including its weight, purity, and mint or refinery of origin. BGASC also offers a price match guarantee, ensuring that customers receive the best possible price on their purchases.

BGASC's customer service is also top-notch. The company's knowledgeable and friendly staff is available to answer any questions customers may have about products, shipping, or investing in precious metals. BGASC offers free shipping on all orders over $99, and orders are typically shipped within one business day.

Overall, BGASC is a reliable and trustworthy source for precious metals investing. With a vast selection of high-quality products, competitive pricing, and exceptional customer service, it's no wonder why so many investors and collectors choose BGASC for their precious metals needs.

Overview of BGASC complaint handling

BGASC reviews first appeared on Complaints Board on Jun 19, 2023. The latest review BGASC is a good place to buy your stuff, but sometimes they mess up was posted on Jun 19, 2023. The latest complaint I ordered some coins from this company, and sent a complaint to the company email due to something that happened with the order was resolved on May 20, 2023. BGASC has an average consumer rating of 1 stars from 14 reviews. BGASC has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.6
7743 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BGASC Contacts

  2. BGASC phone numbers
    +1 (888) 992-4272
    +1 (888) 992-4272
    Click up if you have successfully reached BGASC by calling +1 (888) 992-4272 phone number 0 0 users reported that they have successfully reached BGASC by calling +1 (888) 992-4272 phone number Click down if you have unsuccessfully reached BGASC by calling +1 (888) 992-4272 phone number 0 0 users reported that they have UNsuccessfully reached BGASC by calling +1 (888) 992-4272 phone number
  3. BGASC emails
  4. BGASC address
    6125 Luther Lane 474, Dallas, Texas, 75225, United States
  5. BGASC social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.