Ticket Triangle
Reviews and Complaints

I bought wizard of oz tickets for 5 people guaranteed to be in zone a for a whooping $1200.00 for all 5 tickets. They issued tickets for zone f off to the side of the theater. (horrible seats) I contacted them immediately and they said that they would get ahold of me on monday. (yeah right) these tickets at the door were $34.00. This was a mothers day gift for both my mom and my mother in law and 2 daughters. Needless to say these people are awful. They refuse to answer my calls and refuse to refund my money. Discover credit card will not do anything about this. I have been disputing the charges with discover. Does anyone have any advice. If you pay for the front of the theater and then wind up with a side view and cant see the stage wouldn't this be fraud of what I paid for?

Ordered tickets to a show, paid a delivery fee, never received tickets. Company sent me an email with instruction to pick-up at will call. Will call would not release the tickets regardless of presenting identification, purchase credit card and email from ticket triangle, was required to purchase additional tickets. Called company for refund. Was first told Northside Tickets they needed to receive a refund from Celebrity Theatre. Once Theatre refunded purchase to Northside, I have been promised repeatedly (through more than 24 calls) a credit. I spoke to both Angela and Kylie, both were completely incapable to correct the issue. It is very clear this company is a scam. I have been told only the owner processes credits. I have demanded to speak to the owner several times and asked to be called without success, the owner is never available, someone named Paul. Today, after 90 days, I was told by Northside Tickets to file for a refund with my VISA company because they don't know how to process a credit. This is the worst ticket purchasing experience I have EVER had, I would never recommend them, this company is a scam. I have all the documentation to validate this terrible experience.

My wife ordered tickets to a concert (Heart) through Ticket Triangle (why, I doon't know). The tickets should have only been $30 each, but we were charged $224. The charges wer $60/ticket plus brokerage fee. When I called Ticket Triangle, they informed me that they are merely a website that hosts other (fly-by-night) ticket 'brokers' (www.songticketing.com in this case) and that they could do nothing about the overcharge for the tickets.

Gee, I wonder why - since tickettriangle.com gets a cut of the overcharge. So, never buy ticekts through these people or any of their 'client' brokers. You can't get a list of these 'client' sites, but there are probably many. I suspect that there is perhaps a single, or a group of rip-off artists that have several similar looking web sites that are designed to trap the unwary. Of course, I submitted a complaint to [protected]@songticketing.com as well, but how much do you want to bet that I never hear from them?

Do not ever ever ever buy tickets from ticket triangle!

My complaint is very simple: they do steal your money. I bought 5 tickets to see giggle giggle quack with my family and they priced each ticket at $56.00, plus $10.36 service fee and $15.00 standard delivery a total of $346.80 a few weeks after I went to ticketmaster website and the for the same show at the same time the total was $141.55! Obviously now they refuse to refund the money...

After I made an online order for two tickets to Addams Family, I immediately called Tickettriangle to get an assurance that my tickets would arrive on time. Their agent was unsure if they would come in the morning of the day of the show, but was "pretty sure". When i asked for a refund they refused--even though I had just ordered them. I waited 10 minutes to talk to a manager "Amber" how was equally inflexible. I've never seen a company refuse to cancel an order just minutes after an order--absolutely amazing. Stay away from this company.

Do not ever use ticket triangle!

I live in fairbanks, alaska and recently purchased two tickets for the green day concert in seattle, washington on july 3, 2009. The tickets were gifts for my daughter and her boyfriend who live in seattle. I purchased the tickets on line and was told they would be in "will call" the day of the concert. I called back a few days before the concert to confirm, and everything was in order. On the evening of the concert when she arrived at the "will call" ticket office at key arena, my daughter was told that no such tickets existed for her and that the only recognized ticket seller for that venue and concert was ticket master. After an hour of many phone calls by me and my daughter to ticket triangle and their intermediary seller, corporate tickets, we still had no tickets. Either no one would answer or they would say there was nothing they could do, i.e., blame it on someone else. The person at the main ticket office at key arena informed us we had been scammed. My daughter and her boyfriend were able to purchase two tickets at the door (for a price that I have not yet heard from her), and they got in just as the concert was starting. I paid $340 for those two tickets from ticket triangle and I am so pissed off I can hardly type this.

I purchased tickets through Ticket Triangle for a March 15th performance of Spamalot at the Bass Concert Hall for $100 each. Imagine my surprise when I received the tickets whose face value showed $57. I can understand a markup but a 90% markup seems more like you are scalping. When I submitted an inquiry I was directed http://www.tickettriangle.com/policies.htm

BEWARE of ticket Triangle and RedCarpetTickets.com

Was charged 175.00 for 4 tickets for robin williams, 100.00 service fee and 20.00 for mailing them, (total of 820.00) the tickets arrived with 75.00 face value, (total 300.00) i was aware the tickets would be more than face value, but 100.00 more per ticket? what a rip off, i have made to phone calls and left messages but no one will return my calls, i suggest whenever possible to buy at the event right before it starts, then u have no service fee and don't have to over pay, i will never buy form ticket triangle again.

I purchased Coldplay tickets for my son who lives in Chicago. The concert was promised to be 8/5/08. We heard online that they had "rearranged" their tour. I checked their website and the Chicago concert will be rescheduled for July 24th but that all ticket holders will be able to get a refund "from the point of sale." I called Ticket Triangle, through which I purchased my tickets and they won't refund my money, even though the tickets don't go on sale until June 14. What can I do? Of course, I would NEVER do business with Ticket Triangle again. Never.