Tidy Dog Pet Supply and Salon’s earns a 1.0-star rating from 2 reviews, showing that the majority of pet owners are dissatisfied with services and products.
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I had a similar response to Meghan C
I had a similar response to Meghan C. After a 5 hour wait, we were told it would be several more hours. We said we would just come and get the dog and when we got there, we were severely accosted by the owner's wife, who followed us out to the car claiming she would call the police over not paying her $54.72 for "services rendered". NOTHING HAD BEEN DONE at all, the pup stayed the entire 5 hours in a small cage. She said we were guilty of shoplifting. A terrible experience with a terrible owner's wife. STAY AWAY FROM THIS PLACE AT ALL COSTS!
I've been a customer at Tidy Dog's for more than 5 years, and I've noticed that their customer service has been getting worse
I've been a customer at Tidy Dog's for more than 5 years, and I've noticed that their customer service has been getting worse. However, I've stuck with them because they always made sure my dog had a good experience. They would take breaks with him to calm him down and continue later. It may seem like a small thing, but it takes time out of their day to accommodate his anxiety. Before Covid, they had a few employees leave, especially the experienced groomers who used to take care of my dog and talk to me about how the visit went. They've had trouble keeping staff for a while now. They also send out emails about closures due to bad weather, lack of employees to handle the schedule, and personal issues like a house fire last month.
Recently, the couple who owns the business were really rude to me on the phone when I called to pick up my dog. They complained about his behavior and said they couldn't do more than give him a bath and trim his feet and sanitary area. They charged me $59 for just that, even though my dog is only 15 pounds and a 10-year-old rescue that I've had for 8 years. When I checked out, I simply mentioned that I would probably find another place that would take the time to properly groom my dog since they only have one groomer left. I also expressed my unhappiness with how they treated me during this visit. But then, the woman started attacking me and my abilities as a pet owner. She said my dog isn't properly socialized or trained and that he needs to be sedated by a vet. She even suggested that I give him away to someone who can take better care of him. Finally, she told my husband and me to leave their business.
I'm worried about how they will treat other pet owners in the future, especially since they can't handle customer issues or criticism.
Tidy Dog Pet Supply and Salon Complaints 0
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Is Tidy Dog Pet Supply and Salon Legit?
Tidy Dog Pet Supply and Salon earns a trustworthiness rating of 78%
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The age of Tidy Dog Pet Supply and Salon's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
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Tidydogpetsalon.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Tidy Dog Pet Supply and Salon
One of the key aspects that sets Tidy Dog Pet Supply and Salon apart from its competitors is their commitment to providing top-notch customer service. Their team of knowledgeable and friendly staff members are dedicated to assisting customers in finding the best products for their pets' needs. Whether it's selecting the right type of food, choosing toys and accessories, or seeking advice on grooming techniques, customers can rely on the expertise of the Tidy Dog team.
In addition to their exceptional customer service, Tidy Dog Pet Supply and Salon also offers a comprehensive range of pet supplies. From premium pet food brands to a wide selection of toys, beds, and accessories, they have everything pet owners need to keep their furry friends happy and healthy. The website tidydogpetsalon.com provides a convenient platform for customers to browse and purchase these products, ensuring a seamless shopping experience.
Furthermore, Tidy Dog Pet Supply and Salon is renowned for its exceptional grooming services. Their team of professional groomers is skilled in providing a variety of grooming treatments, including bathing, haircuts, nail trims, and more. With a focus on both aesthetics and the well-being of pets, Tidy Dog ensures that each grooming session is tailored to meet the specific needs of each individual pet.
The tidydogpetsalon.com website serves as a valuable resource for pet owners, offering detailed information about the services provided, pricing, and appointment scheduling. It also features a blog section that provides helpful tips and advice on pet care, grooming, and training, further establishing Tidy Dog as a trusted authority in the pet care industry.
Overall, Tidy Dog Pet Supply and Salon is a reliable and reputable business that offers top-quality pet supplies and grooming services. With their commitment to customer satisfaction, extensive product range, and skilled grooming professionals, pet owners can trust Tidy Dog to provide the best care for their beloved pets.
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Tidy Dog Pet Supply and Salon Contacts
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Tidy Dog Pet Supply and Salon phone numbers+1 (615) 885-0622+1 (615) 885-0622Click up if you have successfully reached Tidy Dog Pet Supply and Salon by calling +1 (615) 885-0622 phone number 0 0 users reported that they have successfully reached Tidy Dog Pet Supply and Salon by calling +1 (615) 885-0622 phone number Click down if you have unsuccessfully reached Tidy Dog Pet Supply and Salon by calling +1 (615) 885-0622 phone number 0 0 users reported that they have UNsuccessfully reached Tidy Dog Pet Supply and Salon by calling +1 (615) 885-0622 phone number
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Tidy Dog Pet Supply and Salon address2612 Lebanon Pike, Nashville, Tennessee, 37214-2462, United States
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Tidy Dog Pet Supply and Salon social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 10, 2024
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