Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Tire Choice Oil change turned into a "nightmare"
Tire Choice

Tire Choice review: Oil change turned into a "nightmare" 1

H
Author of the review
12:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Took my car into "tire choice", for a routine "oil change". The manager, came out after about a fifteen minute wait, and stated, my gasket, needed to be replaced because of a "leak". I told him I would bring it in tomorrow, (meaning thursday, may 6th). He would not let me have the car back! I felt somewhat intimidated, however I did not know whether the car was safe too drive. After waiting "all day", (arrived 10:15, 45 minutes earlier than my appointment), from 10:15 to 6:00pm, I was told the mechanic, put back the parts, which he first removed, and heard a "grinding noise". The manager said, the mechanic, was "off", on thursday may6, and would not be in until friday, may 7th. Long story "short". I don't know whether the car will be repaired properly, or not. I am without an automobile, I am a "senior citizen", with a disability. The bill of over $600.00, was given to me, before I left for the day! This is a "total nightmare for me! They want their money don't they? What do I have? No car, no"respect"!

Desired outcome: Fix the Automobile "NOW"!

1 comments
Add a comment
M
M
MAAb4
US
Send a message
Jul 29, 2022 7:27 pm EDT

I took my car to the Portsmouth Virginia location for 4 new tires & a alignment & now my car which was FULLY OPERATIONAL will barely move now. THE ABSOLUTELY DID SOMETHING TO MY CAR TO TRY TO GET ME TO BRING IT BACK BUT WHAT I AM BRINGING BACK IS A LAWSUIT! My lawyer is already on it as we speak!