Titancustoms
Reviews and Complaints

I recently made a purchase from Titancustoms for my son's Christmas gift. Unfortunately, when the part arrived, it was not the correct one. I attempted to contact customer service, but was met with a long wait time of six weeks before receiving a return call. When Lori, the customer service representative, finally called me back, she informed me that they could not accept the return after 30 days had passed. I was shocked and disappointed by this response, especially considering the long wait time for a response.

I have never experienced such poor customer service from a company before. It is truly disheartening to see a lack of training for representatives, and I would not recommend Titancustoms to anyone. I am extremely dissatisfied with my experience and would not even give them one star.

To make matters worse, I also attempted to reach out to the owner of the company via email, but received no response. It is clear that Titancustoms needs to improve their customer service and communication if they want to retain customers.

My husband recently made a purchase from Titancustoms.com and unfortunately, it was not a pleasant experience. He ordered a Metzeler tire, rotors, and a rim, but was informed that the tire was out of stock. Despite this, the company still shipped everything else without the tire. My husband then contacted them to request a refund for the tire so he could purchase it elsewhere. However, instead of simply issuing the refund, the company tried to convince him to buy other items instead. My husband declined and asked for his money back, which Lori agreed to. She told him that Chris would send a check for the tire, but unfortunately, he never did.

My husband has since called Lori 25 to 30 times, but all she says is that she will tell Chris. However, Chris has not reached out to my husband at all. To make matters worse, this purchase was made back in March of 2022, and it is now several months later with no resolution in sight. My husband has even had to involve the Tumball Police Department to report the theft of his money, which has started a police report against Chris and Titan Customs.

I strongly advise against purchasing anything from this company. Their lack of communication and failure to issue a refund is unacceptable. It is clear that they are not a trustworthy company and are only out to scam people. Please take my advice and avoid this company at all costs.

I recently had a terrible experience with Titancustoms.com and I want to warn others to be careful when buying parts from this company. They scammed me out of my money and didn't even send the parts I purchased. When I tried to contact them about it, they refused to give me a refund and ignored my requests to ship the products.

I was so frustrated that I had to contact my bank about the fraud. After that, Titancustoms.com started sending me emails trying to cover their tracks and claiming that I had cancelled my order. This was a complete lie, as I never cancelled anything. I believe that this company needs to be investigated and the owner needs to be held accountable for their actions.

I have filed a case with the Harris County Texas DA regarding the fraud, as well as with the Better Business Bureau (BBB). I also reported them to [redacted], Yelp, and Yellow Pages. I want to make sure that others are aware of the fraudulent activity that is going on at Titancustoms.com.

The owner of the company, Chris Dading, is the one responsible for this scam. He will refuse to give you a refund or ship your products, so be careful when dealing with him. If you need to contact the company, you can try calling them at ***366. Their registered address is *** STUEBNER AIRLINE RD STE 43, Houston, TX, USA.

Overall, I would not recommend buying anything from Titancustoms.com. They are not a trustworthy company and they will scam you out of your money. It's important to do your research and read reviews before making any purchases online, so you can avoid situations like this.

I put in an order with Titancustoms last year in July, and I was aware that it might take some time to arrive. However, it has been nearly a year, and I still haven't received my MRI center stand. I've called and emailed multiple times throughout the year to try and find out the status, but I haven't received any updates. Finally, I spoke with someone and decided to cancel my order. They told me that I would receive my refund within 7-10 business days, but it's been 14 days now, and I still haven't received it. I haven't received any explanation, emails, or returned calls. Whenever I take time out of my day to try and resolve this issue, no one answers my calls. At this point, I'm not surprised. I don't understand how this business is still operating. The reviews and reputation of Titancustoms speak volumes. It's funny to me that the company responds to the very few positive reviews but remains silent about the negative ones that explain how the business truly operates. It's audacious to overpromise and underdeliver while taking customers' hard-earned money. At the very least, the company could explain situations to customers if they're unable to fulfill orders. They could also provide a timely refund and try to resolve the issues rather than just having the customer "figure it out." We're not talking about a small amount of money here. We're talking about seven hundred dollars. Fortunately, there are still great businesses out there that treat customers like actual people. Matt from MRI has answered my call every time I've reached out to him. He has taken the time to try and fix Titancustoms' mistakes at his expense. He even took it upon himself to help me with my center stand instead of having to go through Titancustoms. I ordered from Matt, and my stand is arriving in less than a week and at a cheaper price. Although I had to pay almost double what I expected to pay for a stand, I'm grateful for Matt and MRI. I expect my refund ASAP. Enough is enough. I'll be contacting my bank and taking further legal action.

As a recent customer of Titan Customs (titancustoms.com), I have nothing but positive things to say about my experience. After placing an order for a mustang seat online and being informed that it would be on backorder for at least 8-12 weeks by the manufacturer, I was feeling discouraged. However, my spirits were lifted when I received immediate correspondence from Titan via email. Not only was I able to save over $300 on my purchase, but I also received my front seat with backrest and rear seat in less than a week - much sooner than the 2 weeks I had anticipated!

Moreover, I was impressed with the level of customer service that Titan provided throughout my purchase. When I had a question after placing my order via email, Titan responded within 10 minutes and even went out of their way to contact me via phone. Their dedication to quality customer care truly made me feel valued as a customer and gave me confidence in my purchase.

Overall, I am thrilled with my experience shopping at Titan Customs and highly recommend this company to anyone looking for high-quality, affordable motorcycle products. Thank you, Titan, for your outstanding service and incredible savings - I couldn't be happier with my purchase!

When it comes to purchasing products online, communication is key. Unfortunately, my experience with Titancustoms left a lot to be desired. I spent a considerable amount of money on their website, over $4k, during the first week of December. However, my excitement and anticipation were short-lived as I had to wait an entire month to receive only two of the items that I purchased. To add insult to injury, one of the tracking numbers that I received was for a different order, which made me question their competence and attention to detail.

Despite my frustrations, I remained patient and hopeful that the remaining items would arrive soon. However, it took three more months for me to receive the third item, and to this day, I have yet to receive the fourth item that I purchased. Reaching out to their customer service was an exercise in futility, as they barely responded to my emails and didn't answer the phone when I called.

In my experience, honesty is essential in business dealings, and Titancustoms fell short in that regard. I had to purchase two items twice because they assured me that the items I needed would be in stock and sent to me soon, which turned out to be a falsehood. Chris, one of their representatives, promised to refund my money for the fourth item on February 17th. However, I am still waiting for my refund, but I had to look elsewhere and ended up purchasing from a different vendor who delivered my order within two days.

Overall, I believe that if a company cannot provide its customers with timely and clear communication, they should not sell parts that they do not have in stock or cannot obtain. While I am disappointed with my experience with Titancustoms, I hope that they can do better in the future and improve their customer service practices.

When I ordered a Legend lift bracket set from Titancustoms, I admit I had some concerns after reading some reviews. However, I decided to take a chance and see how things would turn out. To my delight, my package arrived an entire day early and was in perfect condition. I was impressed with how efficiently this company had managed to process and deliver my order.

Feeling confident in their abilities, I decided to place another order with Titancustoms, this time for a set of Legend A Air Shocks. Despite the east coast being hit by a snowstorm and the ongoing chaos of the Covid-19 pandemic, I still received my package in record time. I was pleasantly surprised by how quickly they were able to deliver the shocks right to my door.

It's worth mentioning that I live in NY State, which is currently under strict Covid lockdown measures. So I was thrilled at the convenience and efficiency with which Titancustoms handled my orders, despite all the challenges and obstacles they must be facing every day.

Overall, I've had nothing but positive experiences with Titancustoms, and I highly recommend them to anyone looking for quality products and excellent customer service. Their reliable and efficient service has earned my trust, and I won't hesitate to do business with them again in the future. Thank you, Titancustoms, for always doing things right!

I recently had a very disappointing experience with Titancustoms (titancustoms.com) that I feel compelled to share. Unfortunately, I was unable to receive the product I ordered from them, which was already upsetting in itself. However, what really left me feeling let down was the way they handled my request for a refund. I was told it would be granted, but it has now been a frustrating 5 months and I have not received any sort of compensation from them.

What's more, when I tried to reach out to them via phone, they refused to take my call. I even tried calling from a different line and was only able to get through once, after which they hung up on me almost immediately. It really left me with the feeling that this company is not doing so well financially and may not be able to supply the quality goods they originally promised to deliver. I can only assume that they are in a dire financial situation and are unwilling to address their issues.

I would strongly urge others to stay clear of Titancustoms, lest they end up in the same situation as I did. My interactions with their customer service representatives were some of the worst I've ever experienced, and judging from other negative reviews I've read, I'm not the only one who feels this way. They have even gone as far as to threaten people with their "corporate law firm" and their supposedly impressive $10 million a year business, but in my opinion, it's all just a lot of bluster.

I implore anyone who may be considering doing business with Titancustoms to take a look at some of the scathing feedback left by other customers. I truly believe that this company should not be trusted, and neither should their promises of quality goods and fair business practices. Save yourself the time, money, and heartache by taking your business elsewhere.

When customers are looking for a reputable company to order custom wheels and tires for their Harley Davidson motorcycle, they want to be confident they can rely on the seller to be accountable and trustworthy with their order. Unfortunately, not all e-commerce companies operate with integrity. This was my unfortunate experience with titancustoms.com, which left me regretting my decision to order from this particular website.

Initially, I was excited to order my custom wheels and tires from titancustoms.com as they offered a vast selection of products to choose from. I put my order through online in July 2018 and promptly made payment. The salesman I worked with was Chris Dading, though whether that was his real name is anyone's guess.

After waiting eagerly for a few months, I received an email in October 2018 from Chris informing me that there was a problem with the coating on the wheels. The product's manufacturer was working on correcting the issue.

As months passed with no updates or deliveries, my frustration grew. It is now February 2019, and I have yet to receive either the wheels and tires I ordered, or a refund. I have tried numerous times to contact titancustoms.com through emails and phone calls. Yet, I have only received automatic message responses when I called, and when finally I had received a response via email from Danny who said he was looking into the matter.

As a customer, I would not recommend ordering from this website unless you are ready to throw away your hard-earned money. The process has been frustrating beyond description. I deeply regret my decision to order from titancustoms.com.

I had a very unpleasant experience with Titancustoms, and I strongly advise anyone considering shopping with them to reconsider. My attempt to make a purchase online ended up in disappointment, as I did not receive the item I ordered. Despite repeated attempts to contact the company through various means, such as emails and phone calls, they remained unresponsive. Not only was I unable to get any kind of response from the company, but they also charged my credit card immediately. It's quite concerning to see a company so willing to take money without providing any customer service or product as promised.

I found it strange that a company focused on selling motorcycle gear would have such lackluster customer service. It made no sense to me that they wouldn't want to keep a customer happy, especially when there are so many other competitors in this industry who do. After doing some research, it became clear to me that I was not alone in my frustration. The Better Business Bureau has rated Titancustoms as an F, highlighting the many complaints and issues that exist with the company's business practices.

If you're looking for a reliable company to purchase motorcycle gear from, it's best to steer clear of Titancustoms. While their website may look legitimate, it's clear that their practices are anything but. With so many negative reviews popping up online, it's clear that they have a lot of work to do when it comes to customer service and providing their customers with a satisfying shopping experience.

I recently ordered an air cleaner from Titan Customs and unfortunately had a less than satisfactory experience. I placed my order at the beginning of September and after a few days, I called to inquire about the status of my delivery. I was told by the customer service representative that they needed to reach out to the manufacturer and would get back to me via email. However, after waiting for some time, I realized that I had not received any email from them.

Concerned about the status of my order, I called the company again and left several messages. After the sixth call and an email, I finally received a response asking for some additional information about my vehicle model and year which I had already provided at the time of my order.

Unfortunately, my frustration only grew when I spoke to a customer service representative named Craig. Upon speaking with him, I expressed my disappointment that I had not yet received my order and that I would like it shipped overnight. To my surprise, Craig became confrontational and told me that he couldn't accommodate my request due to his own mistake.

What's more, he accused me of being a Biden supporter and claimed that he didn't need to deal with someone like me. He even threatened to cancel my order altogether, saying that I would be the type of person to complain even if I received it later than expected. Needless to say, I was deeply upset and disappointed by this treatment.

Overall, I have to say that my experience with Titan Customs was not a positive one. I felt that I was treated unfairly and unprofessionally by their staff, and I would recommend that anyone looking for quality motorcycle parts look elsewhere.

This particular customer had a very negative experience with Titancustoms, an online company that provides parts for motorcycles and other vehicles. The customer made an order and noticed that their credit card was charged right away, but didn't receive any updates on the shipping date. After reaching out to customer service multiple times, the customer received no response for several weeks. Eventually, they received an automated cancellation notice stating that they would be refunded for the order.

Upon reaching out to customer service yet again, the customer received a response from a representative named Chris D. who accused the customer of being belligerent and informed them that the company would no longer be doing business with them. Chris D. also insulted the customer for being impatient and told them to work out their own problems. The customer was very disappointed with the poor level of service and would give less than one star if possible.

It's concerning that after the company received payment, they were unresponsive to the customer's requests for updates on shipping and then ultimately cancelled the order, while blaming the customer for simply wanting clear communication. The treatment by Chris D. was unprofessional, even going so far as to hurl insults, which is completely unacceptable. It's important for companies to prioritize their customer service and handle situations with respect and professionalism, even if frustrations arise. This particular experience with Titancustoms is a real shame and raises concerns for how they handle customer service and fulfillment for their orders.

I recently had a great experience with Titancustoms, an online store specializing in motorcycle parts and accessories. I was in need of some S&S goodies for my Harley build, and luckily, Titancustoms had exactly what I needed. I placed my order and received an immediate order confirmation, which was a great start to my online purchase.

Excited about my find, I shared the news with a friend who questioned whether I had read any reviews about the company before making my purchase. I explained that I prefer to experience things for myself and was confident that Titancustoms would come through for me. However, my friend sent me links to some negative reviews, which made me a bit apprehensive.

I decided to reach out to Titancustoms via email to address my concerns, and was delighted to receive a prompt response from Brandon, the sales manager. He was very professional and genuinely concerned about my needs, and gave me all the information I needed to feel reassured about my order.

As it turned out, everything was handled perfectly by Titancustoms, just as Brandon had assured me it would be. I placed my order on 2/18/22 and received it on 3/3/22 - a very reasonable turnaround time. The products were exactly what I ordered, and were very well packaged, which I appreciated.

Based on my experience, I highly recommend Titancustoms to anyone in the market for motorcycle parts and accessories. Despite some negative reviews that I had seen, my personal experience was a positive one from start to finish. The company seems to be run with integrity and professionalism, and I wouldn't hesitate to do business with them again in the future. Thanks for the great service, Titancustoms!

I was excited to receive my order from Titan Customs, which consisted of a Dirty Air Rear Air Ride and an MRI Electric Kickstand. Unfortunately, I encountered some serious issues with my purchase. When my order arrived, I found it was missing the kickstand that I paid for. I thought it was an honest mistake and attempted to contact the company for two weeks to address the issue. I called their customer service hotlines and left many messages, but to no avail. I also sent five emails, hoping to receive a response from someone in the company about the missing part.

Unfortunately, it was to no avail. Nobody picked up the phone, and no one returned my calls or replied to any of my emails. I was frustrated and disappointed at the lack of communication and customer service. I felt like I had no other option than to try and reach out to other departments in the company to get some answers. However, every call went straight to voicemail, and I was left to wonder if anyone was there to help me.

Feeling frustrated and fed up, I decided to reach out to every department listed on the website via email. I hoped that someone in the company would take notice of my plea for help. Unfortunately, my effort proved fruitless. Instead, I received a reply from Chris Dading, stating that my order was being canceled and refunded, despite my sincere attempts to contact them.

I was taken aback by this reaction as I had only been trying to find out what was happening with my order. I felt that my concerns about the missing part were valid and not at all harassing. It was an utter disappointment to have my concerns disregarded, especially when they were concerns that any customer would have.

In conclusion, I regret to say that I am one very unhappy former customer. My experience with Titan Customs was not at all up to par. They were unresponsive to my pleas for help and did not provide the customer service experience that any customer deserves. The only positive thing I could say was that they were quick to respond to my email to every department; but by then, it was too little too late. I sincerely hope that Titan Customs realize the importance of customer service and improve it before they lose more customers due to their poor behavior.

So, I gotta say, I'm pretty disappointed with my experience with Titancustoms. I ordered a front wheel back in January, and it's now June and I still haven't received it. I've tried emailing and calling, but I haven't gotten any answers. I was promised that I would either get my wheel or a refund, but it seems like that's not going to happen.

I talked to Chris Darling, who told me that they're a big company that makes 10 million dollars a year, and that they wouldn't need to scam people. But honestly, I'm not so sure about that. I wish I had read some reviews before I made my purchase - it seems like I'm not the only one who's had a bad experience.

I'm pretty frustrated about the whole thing, and I'm considering filing a small claims case against them. It's just not right to take people's money and not deliver what you promised. I hope that anyone else who's thinking about buying from Titancustoms does their research first and doesn't end up in the same boat as me.

I had a really bad experience with Titancustoms. I bought a tuner for my Harley Davidson from their website about six months ago. When I ordered it, the website said it was in stock and would ship in 2 to 3 weeks. But after waiting for months, I still hadn't received it. I tried contacting them by phone and email several times during this time, but they never gave me a clear answer about when it would ship.

Finally, I decided to call them and ask for a refund. But they told me that the only way I could get my money back was by filing a dispute with my bank. I was really disappointed with their customer service and the way they handled my order.

Overall, I would not recommend Titancustoms to anyone. Their website may say that they have products in stock, but that doesn't mean they will actually ship them. And if you have any issues with your order, don't expect them to be helpful or responsive. Save yourself the hassle and buy from a different company.

I would not recommend using Titancustoms (titancustoms.com) for any purchases. My personal experience with them was not a good one. I ordered a wheel, tire, and rotors from them 5 months ago and paid in full. They told me it would take 6-8 weeks for delivery, which seemed reasonable at the time. However, after 10 weeks had passed, I contacted them to see where my order was. They told me there were some shipping issues and it would be a couple more weeks. This happened about 3 more times, and they still did not deliver my order.

To make matters worse, they refused to refund my money. I tried to contact them multiple times, but they would not answer the phone or emails. Chris, Laurie, and Brandon were the people I dealt with, and they were not helpful at all. Chris emailed me once and said he would let me know when he gets an update from Roland Sands, but I never heard anything back from him.

In the end, they got me for over $1800, and I have nothing to show for it. I would advise anyone considering using Titancustoms to think twice before making a purchase. They do not seem to be a reputable company, and their customer service is terrible.

I would not recommend using Titancustoms (titancustoms.com) for any of your motorcycle needs. Unfortunately, my experience with this company has been nothing but a disappointment. I ordered a wheel, tire, and rotors from them five months ago and paid in full. At the time of purchase, I was told that it would take 6-8 weeks for delivery.

After waiting for 10 weeks, I decided to contact them to see where my order was. They informed me that there were some shipping issues and that it would take a couple more weeks. This happened about three more times, and I still have not received my order. To make matters worse, they refuse to refund my money.

I have been in contact with Chris, Laurie, and Brandon, but they are not answering my calls or emails. Chris did email me once and said that he would let me know when he gets an update from Roland Sands, but I have not heard anything since then. It seems like they have no intention of fulfilling my order or giving me a refund.

I am extremely disappointed with the service I have received from Titancustoms. They have taken over $1800 from me and have not delivered on their promise. I would caution anyone against using this company for any of their motorcycle needs.

I have had a recent experience with Titan Customs and their owner, Chris, and let me tell you, it has been a complete joke. This company and Chris are a representation of what not to do when running a business. It is clear that all they care about is making money, and they have no regard for their customers' safety concerns.

I have been trying to resolve a serious safety issue with a product I purchased from them, and Chris has been completely unresponsive. Despite him initially offering to fix the problem if I stopped threatening to call my credit card company and fight the charges, he has now gone completely silent. It is clear that he has no intention of fixing the issue and is only concerned with protecting his profits.

If you are considering purchasing parts or upgrades from Titan Customs, I strongly advise you to look elsewhere. Do not waste your hard-earned money on a company that does not care about its customers' safety or satisfaction.

I recently had an experience with Titancustoms and unfortunately, it was not a positive one. I placed an order for a slip on exhaust on December 2nd, 2022 and was informed that it would ship in three weeks. However, months went by and I still had not received my product. I was extremely frustrated and decided to call the company to cancel my order and request a refund. To my surprise, they refused to refund my $449.00 and instead told me to dispute the charge with my credit card company.

After numerous phone calls, I finally reached out to my credit card company to dispute the charge. Unfortunately, they were unable to get in touch with Titancustoms and I was left feeling like I had been scammed. I decided to give Titancustoms another call to see if they had finally shipped my product or not. To my dismay, they still had my $449.00 and had not shipped my order.

Overall, my experience with Titancustoms was terrible. Their service was extremely poor and I would not recommend ordering through them. It is important to be cautious when ordering from online retailers and to do your research before making a purchase.

I recently made a purchase at Titancustoms for some rims that I had my eye on. I was really excited to get them and couldn't wait to put them on my car. However, after waiting for over 8 weeks, I still hadn't received my order. I tried to get in touch with them, but it was really difficult to get through to anyone. When I finally did, the person I spoke to said that they had been trying to contact me, which was a total lie. I never received any phone calls from them.

I was really frustrated at this point and decided to cancel my order. The person I spoke to said that they would refund me, but they never did. I tried to contact them a few more times, but it took forever to get through to them. The only way I could get through was by hitting the number one button and wanting to place an order.

When I finally did get through to someone, they told me that they weren't going to refund me and that I should contact my credit card company. I was really upset at this point. I felt like they had lied to me and were trying to steal my money.

Overall, I would not recommend Titancustoms. They are not trustworthy and their customer service is terrible. I think that this company should be investigated for their practices. If you're thinking about making a purchase from them, I would advise against it. There are plenty of other companies out there that are more reliable and trustworthy.

I recently had a very disappointing experience with Titancustoms (titancustoms.com) that I feel compelled to share. Unfortunately, I was unable to receive the product I ordered from them, which was already upsetting in itself. However, what really left me feeling let down was the way they handled my request for a refund. I was told it would be granted, but it has now been a frustrating 5 months and I have not received any sort of compensation from them.

What's more, when I tried to reach out to them via phone, they refused to take my call. I even tried calling from a different line and was only able to get through once, after which they hung up on me almost immediately. It really left me with the feeling that this company is not doing so well financially and may not be able to supply the quality goods they originally promised to deliver. I can only assume that they are in a dire financial situation and are unwilling to address their issues.

I would strongly urge others to stay clear of Titancustoms, lest they end up in the same situation as I did. My interactions with their customer service representatives were some of the worst I've ever experienced, and judging from other negative reviews I've read, I'm not the only one who feels this way. They have even gone as far as to threaten people with their "corporate law firm" and their supposedly impressive $10 million a year business, but in my opinion, it's all just a lot of bluster.

I implore anyone who may be considering doing business with Titancustoms to take a look at some of the scathing feedback left by other customers. I truly believe that this company should not be trusted, and neither should their promises of quality goods and fair business practices. Save yourself the time, money, and heartache by taking your business elsewhere.

I had an absolutely awful experience with titancustoms.com. To put it simply, they stole my money and won't even give me an explanation for it. After paying them for their services, I've been completely ghosted and they refuse to answer any of my calls or emails. It's beyond frustrating to be left in the dark like this and I can't believe how unprofessional and unreliable they are. I wouldn't recommend titancustoms.com to anyone and advise staying far, far away. This is the kind of business that will only disappoint and frustrate you. Save yourself the time, money, and headache and look elsewhere for services or products that you can trust.

I had a really terrible experience with Titancustoms and I would advise anyone to steer clear of them. I made a purchase through their website and paid for it upfront, but I never received the items I ordered. Unfortunately, this seems to be a pattern with Titancustoms, based on the numerous reports of the same issue that I've seen online. In fact, I was so frustrated and disappointed with the situation that I had to report it to the Belgian police.

It's really a shame, because Titancustoms has a great selection of products on their site, and I was genuinely excited to receive the items I had ordered. But their lack of follow-through and poor customer service has left me feeling completely ripped off and disheartened.

I would advise anyone who is thinking about shopping with Titancustoms to think twice. There are so many other online retailers out there that offer great products and excellent customer service, and it's not worth risking your hard-earned money with a company that has such a poor track record.

Overall, I would highly recommend avoiding Titancustoms at all costs. Save yourself the headache and heartache, and take your business elsewhere.

It is disheartening to write this review about my experience with Titancustoms (titancustoms.com). Unfortunately, I cannot recommend this website as a trustworthy source for automotive parts. I placed an order with them a year ago, but still haven't received the parts I ordered nor have I received a refund. What's even more frustrating is that they never answer my emails or calls. It seems like the level of customer service is incredibly lacking.

I've attempted to talk to customer service twice about my order and both occasions left me feeling more frustrated and disheartened. I've been waiting for my parts for an entire year and it seems like they have no plans of fulfilling my order. It's truly disappointing to say the least.

At this point, I am looking into legal action as a means to resolve this issue. I find it really unfortunate that this is the path we've been forced to take, but I can no longer sit back and do nothing. Overall, I highly suggest finding a more reputable source for your automotive needs. There are many other auto parts retailers out there who can ensure more competent customer service and timely delivery.

The experience I had with Titancustoms was a total nightmare. It's appalling how a few bad apples like Chris can destroy the reputation of a company. I placed an order for some parts with them and unfortunately never received the items I ordered. When I tried reaching out to them to enquire about the status of my parts, I was met with rude and belittling remarks. The worst part was when I was hung up on, which really left me feeling helpless and frustrated. It's extremely disappointing to see how little they value the customer experience. I strongly advise anyone considering buying from Titancustoms to think twice. They're not worth your money nor your time. But if you have to, make sure to tread carefully and keep your expectations low. The last thing you want is to run into a bad situation as I did. It's unfortunate to see a company like Titancustoms being run by someone who's obviously not committed to providing the kind of service customers deserve. Avoid this fraudster site at all costs!

I recently made a purchase on Titancustoms.com and unfortunately, my experience has been less than satisfactory. I ordered a set of floorboards for my motorcycle and unfortunately, I haven't received any shipping updates or tracking information. As a result, I decided to call their customer service team multiple times to get an update on my order status, but to my dismay, my calls remained unanswered.

This lack of response from the customer service team has been frustrating and has caused a lot of inconvenience. Additionally, I understand that purchasing items online carries a certain level of risk, but in this case, receiving an item that doesn't exist takes it to a new level of disappointment. It's truly unfortunate that I cannot post any photos as evidence of my experience.

Overall, my experience with Titancustoms.com has been disappointing. For anyone looking to buy from this online retailer, I would advise caution and recommend looking for a different vendor. It's critical to choose a company that places customer satisfaction at the forefront of their business rather than one that fails to deliver essential information and leaves customers feeling deceived.

My experience with Titancustoms hasn't been the most positive one. I was really looking forward to receiving a center stand worth 720 dollars, but it's been almost 36 days and I haven't received it yet. I've tried everything - calling them, emailing them, but there's been absolutely no response from them. It's quite frustrating, really. What's more, they took my money immediately, but haven't even bothered shipping the product or providing any update on the order status. I initially hoped that the delay was due to the holiday season, but even after that, there's been no communication from their end.

Honestly, this experience has left me with a bitter taste. As someone who's made purchases online before, I know the importance of maintaining good communication and ensuring timely delivery of products. Unfortunately, Titancustoms seems to have failed on both these fronts. If you're considering ordering anything from them, I'd advise you to think twice. Despite the attractive prices, the lack of communication and delayed delivery are big red flags that shouldn't be ignored. I definitely won't be ordering from them again.

I had a terrible experience when I ordered a wheel from Titancustoms back in January. The originally promised 6 week turnaround turned into a waiting period of almost a year, with no clear indication of when my order would arrive. To make matters worse, I was promised a refund via email from Chris which never actually materialized. My frustration at this point was at an all-time high, especially since my customer had grown impatient and I was forced to issue a refund out of my own pocket.

Despite my attempts to reach out to Titancustoms by phone, I was never able to get through. I understand that time differences can make communication difficult, but I made sure to call during their operating hours and still received no response. Being based in Australia, I was left with little choice but to accept that I would never receive any satisfaction from this company. And needless to say, I won't be buying from Titancustoms again in the future. In fact, many of my fellow customers have expressed a similar sentiment, and I am reluctant to recommend this company to anyone else.

I recently ordered parts from Titancustoms.com and have to say, my experience thus far has been less than satisfactory. While I did receive an order confirmation indicating that my order had been placed, I never received a tracking number for my items, which is quite concerning. In fact, I've reached out to their customer service team five times in the past week alone, and have left five messages on four separate days - which has yielded no response.

These difficulties have given me pause, and unfortunately may be consistent with the negative reviews I've read about their customer service and shipping in the past. I now worry that I won't receive my parts or a refund for my purchase.

I truly hope this isn't the case and that Titancustoms will get in touch with me soon to provide me with some clarity on the status of my order, or even better, deliver my items as ordered. It's worth noting that my order number is TCC4425, and I'm anxiously awaiting some kind of communication from their representative.

I'm keeping my fingers crossed and hoping this matter can be resolved in a timely and professional manner. However, if it continues to deteriorate, I may have to consider escalating to the legal arena. Needless to say, I'm disappointed thus far with my experience with Titancustoms and hope that other potential customers do their research diligently before committing to any kind of purchase with them.

When I first stumbled upon Titancustoms website, I was impressed with the wide selection of helmets available at their online store. So, I decided to place an order for a helmet that caught my attention, priced at $120.

Unfortunately, that experience turned out to be my worst online shopping experience yet. After placing my order in August, I never received my helmet. I have been trying to reach out to the customer service team through phone calls, but all I've got are voicemails, which remain unanswered till this day.

To say that I am disappointed would be an understatement. It is quite disheartening to see a company behave in such a dishonest and unprofessional way. It's as though they are intentionally ghosting me, after taking my hard-earned money.

I am not the only one who has suffered at the hands of this company, and that thought saddens me even more. It is unfair and illegal to take someone's money and not deliver the promised product. It's a crime, in fact.

Therefore, I am now taking the next step of consulting my legal representatives to tackle this issue. In my opinion, they should not be allowed to continue with this deceitful behaviour and be held accountable for their actions. I want them to know that they cannot just trample over their customers' rights and hard-earned money.

In conclusion, it is quite unfortunate that my experience with Titancustoms turned out so poorly. However, I hope that my feedback and the feedback of others who have been similarly affected can inspire them to improve their practices and provide better customer service in the future.

When it comes to purchasing products online, customers hope for a seamless and efficient transaction. Unfortunately, that wasn't the case for me when I ordered a performance Machine pulley from Titancustoms in mid June of this year. Fast forward to September 18th and I still haven't received my order, with the only correspondence being a tracking number that I received from Chris just last week.

Unfortunately, even after receiving the tracking number a week ago, there still hasn't been any movement in terms of my order being sent to the UPS center from their warehouse. While I understand that delays can happen, the lack of communication and transparency from the company has made this experience frustrating and disappointing.

To make matters worse, when I reached out to Chris about potentially getting a refund since it's been 3 months since I placed my order, he raised his voice and told me that it wasn't possible. It's disheartening to see a company treating their customers poorly, especially when it's clear that I'm the one who's been left in the lurch.

The whole experience has left me feeling like the victim, wondering if I'll ever see my order or get my money back. It's important for companies like Titancustoms to remember that customer satisfaction and communication should always be a top priority, even when things don't go as planned.