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3.1 397 Complaints
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Great Fun Complaints 397

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L
9:59 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have learned that hotwire is now the target to the unauthorized charges! Hotwire is giving great fun our information! My account has been charged for 6mths now and I didn't even know this! So if anybody have visited hotwire you have been getting charged every month since then! These people are scammers!

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T
4:03 pm EDT

Great Fun charged my credit card and never authorized

This company has been charging my credit card 11.99 a month for several months and I don't know how to stop it.

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Sharon Houghten
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Sep 25, 2008 2:30 pm EDT

I just found out it was being charged on mine as well. Call [protected]. It is automated, but be persistant. They will ask for your member number (but of course, you don't have one). Enter 5 or 6 zeros and hit the pound sign. Do this for all of the automated questions and you will be transferred to a person. They will try to convince you to keep the membership and give you 6 free months. Just be persistant and tell them no that you want to cancel it. I just got off the phone with them and they said it is canceled. I will be watching my statement for cancellation and hopefully a refund. Hope this helps anyone else who this has happened to.

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M
8:43 pm EDT

Great Fun didn't ask to receive this card and don't want it please canel it for me.

I don't know why I received this card. There was nothing with the card explaining what you are to do with it. Just said to take it to certain restaurants, entertainmet shopping car care, and much more? to receive a discount? I didn't ask to receive this. I have call the # just like everyone on this site has. no one answers the phone. I better not have anything takin out of checking account or else, there will be Hell to pay. I would like this canceled as soon as you receive this. Please send Emailto say that it is canceled. Thank you.

Melinda Speirs

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jrcmtb
Marina, US
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Sep 01, 2012 11:28 am EDT

I too notice 7 charges this year for $11.99 on my credit card. I filed a complaint to the CC fraud department and told them I had no idea who they were and did not authorize anybody to debit my card for $11.99 a month. I then received an e-mail yesterday from a website called greatfunsite.com stating they are sorry to see me cancel my "membership". I had no idea who this was. So, I called my CC company and spoke with the fraud department and they stated they credited my account $11.99 x 7 billing cycles. The rep did state that the charges did occur from greatfun.com website. If I would of never checked my charges, this would of continued with my knowledge. How in the heck did they get my information and start charging my card? This is wrong and I am calling greatfun and filing a complaint, not that its going to do much good any how, but at least I will get to vent.

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H
6:22 pm EDT

Great Fun taking from my account 11.99

TLG*GREATFUN2695 [protected] CT this company has charged my account 11.99 per mnonth for what i cannot get ahold opf them at all they are not taking calls due to high volume right i don't know how they got my information they must be snagging thru internet

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TG
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Sep 09, 2008 9:04 am EDT

I just got a hold of them, they say it was something I signed up for when I purchased tickets through Fandango. I never signed up for anything. They are cancelling it and "attempting" to issue a credit and I should see it 7-10 business days.

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Rachel Kennedy
Send a message
Aug 09, 2008 5:14 am EDT

TLG*GREATFUN26631602AUG [protected] CT unathorized charge for $11.99. I have contacted by bank to dispute the charge the company is listed as a telemarketing firm. I have NEVER had contact with the company or provided my debit card information to them.

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Kristin Wulterkens
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Aug 07, 2008 4:57 pm EDT

I have been having the EXACT same issue.

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B
12:36 pm EDT

Great Fun unauthorized charges to my chase freedom card

In late May, I signed up for some offer online, and I was offered a 30-day Trial Membership in TLG GREAT FUN. I never did receive the Membership Materials packet, so I called in mid-June and asked to have the Trial membership CANCELLED.

On July 7, 2008, however, I had $12.99 charged to my Chase Freedom card for goods/services I never received! I called again today (July 15, 2008) and demanded AGAIN that my Membership in TLG GREAT FUN be CANCELLED. I received a Confirmation Code of the CANCELLATION (MG102220715), and the lady I spoke with said she would remove the $12.99 charge from the above-mentioned Charge Card.

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Joan
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Sep 22, 2008 10:35 pm EDT

Had same thing happen. They said they would credit my account but what I want to know is how they got my credit card account in the first place!

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B
7:02 am EDT

Great Fun unauthorized charges to credit card

I booked a hotel through priceline.com in February, 2008 - after that time, I noticed on my credit card statement for the months of April, May and June a charge of $11.99 for TLG Great Fun. Each month, I advised my credit card company that I was disputing this transaction as I had never authorized this. I just recently received a response from my credit card company stating that they called TLG Great Fun and was advised that when we booked the hotel, it was part of that. Please be advised that this is a SCAM! This charge has never been authorized nor will it be in the past.

I do know that there are numerous complaints against this company for the same thing. I want this amount to be credited back to my card for all the months it has been charged, including any future dates that I will be charged.

You may reach me by e-mail which is [protected]@nysupa.com

My credit card that it was charged to was HSBC - account #[protected]. The address is Cardmember Service Center, P.O. Box 5251, Carol Stream, IL [protected].

Thank you,
Brian J. Cook.

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Gina
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Oct 25, 2008 12:07 am EDT

I have noticed on my credit card I was being charged for june through october 11.99 for no reason I am highly pissed and am very determined to get to the bottom of this. who gives them the right to get take money out of our credit cards without authorization!

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P
8:20 am EDT

Great Fun unusual charge $11.99 since 12 months

TLG Great Fun have been charging 11.99 since 12 months on my credit card. I called [protected] to complain about the charge. The person told that I showed interest in membership, now I wonder how I showed the interest and how they managed to recognize it...then when asked to credit back all the money they charged she asked me to fax a letter to [protected] to cancel the membership and they will consider it in 46 weeks... hah! This is how fast it takes for them to give us back our money ah hah! Someone has to take action on such companies... its not just them...

Then I called my credit card company to dispute the charge and they promised to take care of it. I was so relieved... Now I am saying to all those people who are in my situation to do the same and beware of such transactions and check your statements regularly!

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Update by Priya
Jul 01, 2008 8:18 am EDT

TLG Great Fun have been charging 11.99 since 12 months on my credit card. I called [protected] to complain about the charge. The person told that I showed interest in membership, now I wonder how I showed the interest and how they managed to recognize it...then when asked to credit back all the money they charged she asked me to fax a letter to [protected] to cancel the membership and they will consider it in 46 weeks...hah! This is how fast it takes for them to give us back our money ah hah! Someone has to take action on such companies...its not just them...

Then I called my credit card company to dispute the charge and they promised to take care of it. I was so relieved...Now I am saying to all those people who are in my situation to do the same and beware of such transactions and check your statements regularly!

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WB-CA
RPV, US
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Jun 24, 2009 9:00 am EDT

I got the same issue here. I got charged for $11.99/month for sometime since ...( I have to find out when). Then I did Google search and surprised to see all these complaints. I have to cancel my Credit (Citi Card) also because I just got a new card not too long ago but the charge was automatically transferred to my new card without my authorization. (Funny, Ha?). How can these people do this for many years? WB-California

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Sy
Send a message
Aug 15, 2008 1:18 pm EDT

TLG Great Fun exists on the deceptive practice of luring members through an invisible service. In June 2008 I purchased movie tickets through Fandango. I hadn't realized that from that point onward my bank card had been regularly charged $11.99 per month. Just today I called their [protected] number to request that customer service cancel my "membership"and credit me the last 4 months worth of charges. The service agent was willing to cancel the membership only after trying to sell me on additional services! Can you you believe that? I had to be connected to a manager who then agreed to credit me $47.96 in the next 10 days.

Pay attention to your online/bank statements!

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K. K. Bishop
Send a message
Jul 27, 2008 12:52 pm EDT

Great Fun did the same to me. Funny... had they not been greedy and gone for the second charge, I probably wouldn't have noticed. I have disputed both $11.99 charges with my credit card company, as well. I am relieved that they will be helping me. I am calling them on Monday also.

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J
3:31 pm EDT

Great Fun unauthorized charged credit card

TLG*PRIVGRD charged 2-3 times a month for 4 months to my credit card without my authorization. I have nothing to do with them and never heard of them.

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Lusine Khachatryan
US
Send a message
Jan 07, 2019 2:08 pm EST

I recevied an alert from my bank about the charge from this company which I have nothing to do with. Fraudulent charge

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T. Clark 29485
US
Send a message
Dec 21, 2018 4:01 pm EST

I know where the fraud began on my account . I hired a Credit Restoration company and they stated they needed to do a $1 charge to set up the account and that only there charges of of 75 a month would be charged thereafter. Low and behold not only did the 75 charge show, but the Privgrd charge of 19.99 and the 19.99 hit my account every 2 weeks for a few weeks till I caught it. The $1 charge AND the $19.99 charges all came from PrivGrd so I know that credit restoration company is at fault for giving out my information with authorization.

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T. Clark 29485
US
Send a message
Dec 21, 2018 4:10 pm EST
Replying to comment of T. Clark 29485

that should have read...WITHOUT authorization. I need a Gallagher sized keyboard.

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Ponton21
US
Send a message
Nov 23, 2021 12:55 am EST
Replying to comment of T. Clark 29485

Who was the Credit Restoration company?

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Margie Subia Phillips
US
Send a message
Jun 15, 2018 7:55 pm EDT

does putting in a complain help? my back sad they did not find any fraud and they would not reimburse our money i would have to go to the merchant itself now that is a joke! for three or four months they charged me $25.99 a month i guess i just have to write it off.

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Jennifer Abraham
US
Send a message
Apr 16, 2018 1:17 pm EDT

Hey

Heads up i called the number above wan on hold 15 min but was able to cancel. This is generated on line per a free trial they then credit your account after the 90 days but i would never give my info for something like this so not sure how they got my card info

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Jennifer Abraham
US
Send a message
Apr 16, 2018 1:07 pm EDT

I am on hold now i also have Chase, i cannot change my card number due to the amount of direct payments on this card! They have been charging me $19.99 a month

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Alfredwh
US
Send a message
Sep 28, 2016 9:19 am EDT

I called my bank, they were charging me $14.99 a month and every time I called the phone would hang up on me.

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Seve4232
US
Send a message
Apr 28, 2015 1:23 am EDT

Just discovered the charges on my Chase card that I rarely used. I'm sad to say that I never set up an account online with Chase and never checked my paper statements. Idiotic I know! When I set up an online account with Chase I noticed the charges, and that my card was maxed! My interest rate had skyrocketed also. I called to report the charges and found out they go back to 2006! Yes, almost 10 years! Chase told me they would investigate and get back to me. My wife and I began scrounging around for $4500 to pay the card off and rip it up. I got on the Chase site tonight and found that my $4500 balance was now $107. There were $1200+ charges for this scam and $3300+ in INTEREST charges that Chase put back into my account! What an amazing company to do such a thing. I had gone from disgusted to loving Chase in the matter of two days. There is hope!

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Hh55
Idaho Springs, US
Send a message
Jan 26, 2013 2:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I just discovered the same thing is happening to me. It's a recurring charge and have no idea what its for. Thankfully my credit card company removed the charges!

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LMT
Send a message
Dec 02, 2008 5:05 pm EST

Cancel the credit card. Chase let them charge my invalid sister for 16 months and then credited her back with 1 month. I'm canceling all my accounts with Chase.

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Karen Lieberman
Send a message
Dec 01, 2008 2:18 pm EST

I too am getting charged and can not get through on the phone to cancel lit

ComplaintsBoard
J
5:47 am EDT

Great Fun attempt to cancel

I did not order this card and they charged me 11.95 a month on my credit card. How did they get my CC #?

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stop taking advantage
Send a message
Aug 02, 2008 10:49 am EDT

I'm a business owner who receives calls from "victims" of these "scams" going on. The unknowing person calls me to book lodging and tells me they belong to " ", and they should get 50% off.

Well I never heard of this company or vacation discount program and my business has never given permission to them to advertise that we give discounts through their discount card!

They charge people $14.95 a month X (shall we say a conservative) 500, 000 people = $ 7, 475, 000.00 A MONTH.

Yes, 7 MILLION 475 THOUSAND DOLLORS!
EACH AND EVERY MONTH! X 12 MONTHS = $89, 700, 000.00
That's right 89 MILLION 7 HUNDRED THOUSAND DOLLORS A YEAR!

Why would I or other businesses help someone make that kind of money for doing nothing?

People please before you sign up for anything, (don't ever give your Credit Card or Banking Information to anyone before you know exactly what your getting), check out the company first - ask for referrals of companys that do offer discounts through them.

ComplaintsBoard
H
6:59 pm EDT

Great Fun unauthorized charge

TLG-GreatFun charged $10.99 to my credit card without my notice as a membership, which I never subscribed. This is totally ripoff my money by charging to my card. I called them regarding this, they are saying I subscribed to their membership after buying a air ticket from priceline.com. I never subscribed to their membership after buying ticket from priceline.com, which is totally baseless. Still worrying that they will charge again. I think this is fault with priceline.com privacy policies by selling their customer card information to third parties like TLG-GreatFun without customers consent.

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Son Wil
US
Send a message
Dec 10, 2020 6:20 am EST

Same thing..i just found out the charges today..they been charging me for almost 2 years now. I already file a dispute to my credit card for unauthorized charges. I don't even remember this charges or authorize this monthly occurring charges. I thought this one of my installment charges of my phone so i don't pay attention of it. This is a rip off and how many people they victimized.

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This is Irvin
US
Send a message
Jul 06, 2020 8:13 pm EDT

I just got off the phone with them to cancel my membership after my wife noticed this week an expense of $16.99 every month for "TLG*SHOPPER" since 2017 (They got almost $600 out of me since then). By asking them questions about my account, they told me that I signed up as a member with them through a purchase that I made with Spirit Airlines. If anybody is wondering what is the cause of them being charged by this place, this could be it. Here is the number that I called to get a hold of them: [protected]
They said they cancelled me account today and they gave me a cancellation number. I plan on updating this post sometime in the next year to share if they did in fact cancel my account and stop charging me. I hope this helps anybody else getting money taken from them by this company.

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Linda Hallen
US
Send a message
Apr 13, 2019 10:30 am EDT

Just happened to me again after a few months! Disgusting! How can I get my money back?

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srividya velure
US
Send a message
Mar 16, 2019 11:43 am EDT

My name is Ravi, they charged 16.99 for more than a year. Is there a way to get back my money?

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rollerpuppy
US
Send a message
Oct 27, 2018 2:40 pm EDT

I have similar problem. BOTH TLGShopper and TLGFN charged my acct $16.99 on same day. I never authorized it. I spoke w/my bank to stop this in the future. Tried to contact TLG online to unsubscribe or stop it, whatever. No luck. [censored]!

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Ernest Harmon
US
Send a message
Oct 30, 2016 7:20 am EDT

My Name Is Ernest Harmon I Do Not Know How They Got My Name Or Information But They Are Charging Me $16.99 A Month For Nothing It Must Stop

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llewgabm
US
Send a message
Apr 26, 2016 2:31 pm EDT

I have been charged 16.99 for the past two years and wasn't aware of this until today when I received a bill on a credit card that is no longer in use. I called the company and they say I signed up for a $1 trial when I bought an airline ticket. This never happened. However, they have request a refund for the past 4 months so $67 will be credited back to my credit card. So generous.

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David A Dauben
Red Oak, US
Send a message
Jan 04, 2015 10:39 pm EST

Unauthorized continued charges or theft of money from my account after it was cancelled-committing fraud on part of tlg shopper

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Reviewer59322
Send a message
Feb 03, 2016 10:57 am EST

TLG*GREATFN9878 5041 $16.99 $260.94
01/29/2016 CARD TLG*SHOPPER9878 5041

I have 2 charges for 16.99 on my debit card for which I have no knowledge of. Please refund my money asap and don't do this again.
My name is Rena McGarry
2364 Ramah Tr, McCall Creek, Ms. 39647
Ph [protected]

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lam lian
US
Send a message
Nov 26, 2015 3:45 pm EST

TLG is charging my credit card without authorization $16.99 every month. I called them 3 months ago and asked them to stop charging and still doing doing same thing. They have to stop and need to payback all.

ComplaintsBoard
J
7:35 am EDT

Great Fun charging fee

receovomg a charge of $130.00 each month for nothing. have called their telephone but no answer

need my finds rerimded

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diva 2085
Orchard Park, US
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Jan 19, 2010 11:36 am EST

I purchased items from Haband for my husband a couple times and received a check in the mail. I thought it was a rewards check so I cashed it. stupid me. it is now the end of the year and I am going through all my credit charges & saw this charge FROM THG*COMPLETHME WITH A # AFTER IT, my account #. I did not know what this was for so I called the 800 # & spoke with Neil and explained that I didn't know what this was for and then realized it must have been the check I cancelled. I did not even remember the check but I did keep getting checks and finally read the back of the check and found out what a scam that is. they are reversing the entire $139 from March 2009. I was very surprised but very much releived and I will make sure it appears on my card. I will also be sending a letter to Haband and tell them to NEVER SEND ME ANYTHING AGAIN OR I WILL BE SENDING IT TO MY ATTORNEY GENERAL FOR FURTHER INVESTIGATION. BE CAREFUL WHEN CASHING CHECKS...

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ISIS
US
Send a message
Jan 13, 2009 12:53 pm EST

gOT an unknow charge for 74.99 TLGCOMPLETHME which i didn't recongise. did some research and got a phone # from greatfun [protected] and they promised to refund the charge. he said it was attached to a promo with chase bank. hope you get your money back

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gary stromp
Send a message
Oct 27, 2008 5:42 pm EDT

charged $139.99 on cc for what i have no idea.unable to reach anyone at80036 2379.

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A
9:41 pm EDT

Great Fun charged my credit card fradulently

I was going through my credit card transaction details when i suddenly noticed that one of name Tlg great fun have deducted 11.99 dollars from my account on 2 occasions beginning april.
when i asked my credit card company to block this company from charging my credit card, they replied they cant do it.
They suggested me to talk with that company and resolve the dispute.However i have no knowledge when did i subscribe or become member of this company.

Any suggestions as to how to go ahead with this.

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Marise
El Dorado Hills, US
Send a message
Nov 25, 2009 3:24 pm EST

fraudulent charges every month

ComplaintsBoard
5:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun be careful

Over the past several months I have been getting charges of $11.99 on my credit card by a company called Great Fun. Never heard of this company never received anything from them. Turns out when I booked a trip with Priceline there was a fine print scheme that had this company Great Fun receive my credit card info and bill me every month for $11.99. Supposedly I was to get coupons or something. Never did. Paid over $100 to this company though. Looking around online it seems that there are many other people having this problem and talking to one of their representatives it didn't seem like this was out of the ordinary.

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Doug
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Nov 21, 2008 1:37 pm EST

Call the company at [protected] and you will speak with a run of the mill service rep on a script. Cancel your account, once your sure your account is cancelled ask to speak with a manager. The service rep will give you a line about faxing a letter requesting refund to the provided fax number, this is B.S. hence the request to speak with a manager. Make sure that you are documenting names and employee numbers so there is no doubt in their minds you mean business.

The supervisor/manager has the ability to process a refund electronically while on the phone and will give you a confirmation number for the refund. It takes 7-10 business days and showed up in that timeframe in my case. If they don't you should have names and employee numbers for everyone that promised you something so you can go back and make heads roll big time if necessary.

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M
2:55 pm EDT

Great Fun no cancel

I CALLED TO CANCELL MY SERVICE WITH THEM ON APRIL 2 2008 WAS TOLD IT WAS TAKEN CARE OF GOT AN CONFORMATION NUMBER AND THE GALS NAME. THE CHARGE WAS ON MY CREDIT CARD APRIL 11 2008 AND AGAIN ON MAY 14 2008 I CALLED ON MAY 27 2008 WAS TOLD THAT THE CONFORMATION NUMBER WAS NOT FOR THAT SERVICE BUT HE WOULD CANCELL EVERYTHING. THEN HE ASKED IF I WANTED THE SERVICE AGAIN AT A MUCH LOWER PRICE? THEN DID I GET THE COUPONS? WHICH I SAID YES BUT THOSE COUPONS WERE FOR WHAT I HAD CANCELLED THE FIRST TIME.
VERY VERY BAD COMPANY. NO WAY WOULD I DEAL WITH THEM AGAIN.

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trulyTeeOff
Chicago, US
Send a message
Jul 29, 2009 7:11 pm EDT

If anyone is still considered about the company, please contact bbb.org to file a fomal complaint. The more complaints about this company, and bbb.org will do investigation on them. Whatever you do, do not give up. I totally agree with your complaint, the same thing happened to me.

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Art
Send a message
Jun 17, 2008 3:15 pm EDT

This is a crap company that purposely operates to BILL YOU. Nothing more. I called, CANCELLED and they STILL BILLED ME! They are scammers. I too called, spoke to a woman, got a confirmation number and still got billed. Unbelievable.

I am running into 3 months of Billing so far and I am trying to stop it.

AVOID TLG Shopper. You can always tell the scammers. No easy to reach phone number, no web page, difficult to contact.

Why? Companies like these bank on you giving up!

NOT ME! I WANT MY MONEY BACK!

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C
1:10 pm EDT

Great Fun Online scam

Signed up in order to get a $50 rebate on airline tickets i purchased from priceline. We never got a membership kit as they said. Instead all we got is a membership card with no other explanation. When i went on the website, i logged in, however it would just bring you back to the homescreen. After trying several times, i got the following message: "The secure certificate presented by this website was issued for a different websites address. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server"

It further recommended to close the window immediately. We called the number [protected] and canceled our membership.

Thank you.

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shannon E
richton, US
Send a message
Sep 26, 2009 8:56 am EDT

There has been 12.99 coming out of my bank account being charged for membership of geat fun. I did not agree to this. One day I was playing a game online and something poped asking if I would like some couponds. They made it look like I was getting couponds. It wasnt untill after I hit submitt that they told me what company this was. I didnt know that I was being charged for joining them until a 12.99 charge kelp coming out of my account each month. It was finnaly listed where I could tell who was taking money out of my account . I'm asking that you stop taking money out of my account and trinking people into joining great fun. Thank you Shannon Peacock. My e-mail address is shanbeth39475@yahoo.com. please let me know what I need to o to stop you from taking any more money out of my bank account.

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condorone
Skillman, US
Send a message
May 31, 2009 8:04 pm EDT

I keep seeing a charge to my credit card by greatfun. I have never authorized the charges.

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Denise Eshem
Send a message
May 26, 2008 5:26 pm EDT

unable to cancle membership from cc

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Denise Mohan
Guelph, CA
Send a message
Feb 27, 2009 8:10 pm EST

Help! I was sucked into this trial membership while renting a car on-line.
Can anyone tell me how to cancel my Great Fun membership from Canada?
The [protected] number is not accessible from here and I have no other phone number for them.

Thanks!

D. Mohan

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JayP
US
Send a message
Jan 19, 2009 5:07 pm EST

I KNEW I shouldn't have agreed to the 30 day trial for GreatFun! But Great Fun said that as long as I cancelled before 30 days, I would not be charged a penny. GREAT FUN Online Savings Lied. I called by the 10th day and got a cancellation code and everything. We are STILL being charged $11.99 each month. My credit card company is going after them now but that's beside the point. It's just wrong and Great Fun is not to be trusted. (On the credit card, it is not listed as GreatFun...make sure you check your statements!)

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John L Rodabaugh
Send a message
Sep 30, 2008 6:34 pm EDT

This great fun is a con I will never use Priceline because of this it has happened 2 times now

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SUSAN EILERS
Send a message
Jun 11, 2008 4:57 am EDT

I also joined to get the $50 rebate and have never received a kit or any other information.

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D
7:02 am EDT

Great Fun great fun rip off

I cancelled the account they set up for me when I decided to get a $30 rebate on my Southwest Airlines Fair. I was told I could cancel within 30 days. Cancelling was a pain in the neck. I am STILL getting charged on my CC.
When I go to their site, all I see is Mark Yuzuik, master magician!

This "great fun" company needs to be investigated and eliminated.

They are bloodsucking aquatic worms on the american public!

RIP RIP RIP RIP OFF!

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S
10:00 am EDT

Great Fun never signed up

I received emails about the company, which I sent to spam because I didn't recognize. I now today have received a membership card in the mail for the company and I NEVER signed up for anything.

I don't know how they got my information or if they have my credit card information. But I am livid.

I had to call the company and cancel a membership I NEVER signed up for so I wouldn't be charged and I am freaked out now because I don't kow if they have my credit card information.

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polly caudill
Dayton, US
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Mar 22, 2014 4:42 pm EDT

This is polly caudill again, , , I just called the number on the letter they sent to me, and i spoke to a lady by the name Sabrins- her # is 100173, , she said the great fun membership that i did not sign up for has be canceled and she gave me a comfermation # z144tyzk, , then i spoke to her supervisor her name is Mary Jones, she informed me that there was another membership that was added and it needed to be cancel also, Shopping something, i don't remember the whole name, , but she canceled that one as well she said, and the comfermation # on that one was s144tsx3, now I only posted these numbers so if you call them and they give you the same numbers then you need to get intouch with your BBB of your state and turn them in, , , as I told them that if they did not cancle this that i would turn them in Monday morning to the BBB of ohio, they canceled them right then no waiting, so if any money comes up missing from checking I will sue the pants off them. no second chances.

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dr.derder
Murfreesboro, US
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Jun 15, 2012 2:30 pm EDT

we never sighed up

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Rogers Musakwa
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Oct 09, 2008 12:40 pm EDT

correct as entered

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Kayla
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Sep 29, 2008 10:30 pm EDT

I have never ever heard of this GREAT FUN co. but some how they know about me.I hope the don't charge me anything or I will be very upset! I don't even know how they got my information it a little strange.

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Sheryl Billings
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May 22, 2008 4:17 pm EDT

They got it form Classmates.com at l;east that is where they got me, if that helps any...

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*k*
Lake Wylie, US
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May 15, 2008 9:01 am EDT

I also received a card I never signed up for. When I called to cancel, their operator was extremely rude. He kept talking without allowing me to talk, refused to answer my questions, and ignored numerous requests to cancel the card. He just kept repeating the benefits, blah, blah, blah... I DON'T CARE--I DIDN'T SIGN UP-DON'T WANT THEIR SERVICE-WANT IT CANCELLED! I still don't know how they got my information or if they're charging my credit card, but I will definitely be watching my bill.
BEWARE OF THIS RIP OFF SERVICE!

ComplaintsBoard
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9:02 am EDT

Great Fun charged by credit card for 119. 99

Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].

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Terry Winfield
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Jun 03, 2016 8:12 am EDT

We were also charged 35.99 on a credit card that we have not used for at least 4 months. How they got it I do not know. We have been hit by three different companies on our phone bill and at least two including this one on a Visa Card. Luckily I caught the Great Fun scam right away...called them...cancelled all future transactions and demanded a refund. They refunded it within days. I am absolutely amazed that companies like this are allowed to exist. CHECK YOUR PHONE BILL! The same stuff happens there. You have to fax copies of invoices etc to get refunded...ridiculous!

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Joan Woods
Fort Bragg, US
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Jul 27, 2010 4:31 pm EDT

Somehow this company got my credit card number when I ordered shoes from Footsmart online. I got some info in the mail, but never authorized them to charge my account. I did not want their services. I thought I had it canceled in March when I had a charge of $36.99 to my acount. Well here it is 4 months later and the charge is there again. When I called to cancel it, the person I spoke with named Chang speaks so fast and does not listen to my request to cancel, but refers me to their website - another deadend if you want to cancel your membership. Very frustating!

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great fun
Thomaston, US
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Mar 17, 2015 10:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't know how you got my name, but please take my name off your mailing lists. I am NOT INTERESTED. Thanks: Pat Marshall

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Devesh Shukla
Bowling Green, US
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May 30, 2015 1:40 pm EDT

I have been wrongly charged twice $16.99 by Shoppers Advantages and Great Fun for their membership which I never took.

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mary c gill
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Nov 18, 2008 6:14 pm EST

I am a senior citizen & my husband passed away I recieved a card in the saying there billing my credit card for this i tried to cancel via phone i cannot get through

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A F D
Baltimore, US
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Mar 31, 2010 4:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just saw a $38.99 charge on credit card that didn t authorized Called Great Fun and was told that when we visited AirTran website we signed up for membership/quarterly payment, that offer included a $25 coupon towards a flight, that we accepted the offer We don't sign up for anything without looking thoroughly into it so don't understand how it happened The person I talked was v nice and promised a total refund.

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Bradley Jerome
Arcata, US
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Mar 31, 2010 1:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

(Not so) "Great Fun" got hold of my online checking account information somehow and, using the "Paypal system, " on March 29, 2010 charged $12.99 to it. I never authorized the transaction and have no idea why it occurred. Are not-so-"Great-Fun" a bunch of thieves, or what?

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tmarie11581
US
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Nov 07, 2009 11:48 am EST

I just realized that my checking account has been charged for the past couple of months for something I have no idea what it is. How do we stop this? i called the number but of course got NO WHERE! The business ( if it really is a business) is not open. Now I have to eat the charges and cancel my card because of some jerks who rip off people! I have no idea how they got my numbers! i never buy anything over the net!

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Diannalh
Rockford, US
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Aug 31, 2009 12:30 pm EDT

I have just noticed a number of credit card charges from some company called Great Fun. Never heard of them nor did I ever sign up with this company-I don't even know what they do. They have made several monthly charges on my credit card that I did not authorize and I have tried to contact them several times with no response. I guess I won't get that monthlycharge of $11.99 put back on my credit card fromt he last 4-5 months.

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gentr02
Bloomingdale, US
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Apr 14, 2009 12:41 pm EDT

I have been receiving charges to my amex account of $12.99/mo for 8 months. I was able to find the phone number [protected] on the amex statement. I called the number to cancel and was told by the representative that I had choosen an offer for rebates when making reservations with hotwire.com. I don't recall agreeing to any offers and typically never would.

Beware of making reservations using HOTWIRE.COM

ComplaintsBoard
4:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized billing!

I was enrolled in this scam without my permission when i renewed my subscription with classmates. I immediately caught the charge on my debit account and contacted this company. They insisted i ordered services but after getting cursed out by me, they agreed to close my so called 'account' and refund my money. I also contacted the BBB and filed a complaint. If more people file a complaint with the BBB, Maybe there will be less victims. We need to shut this place down. By the way, i was refunded my money and i am waiting to see if they are gonna charge me again.

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froggie
springhope, US
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Mar 04, 2009 10:33 am EST

great fun games isNO FUN . they charge your account without you permishon. It is hard to get the correct phone number . watch out for them on class mates.com. they are full of s--- .

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Bill Bueford
Chicago, US
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Nov 25, 2014 4:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

oops, here it is

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Bill Bueford
Chicago, US
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Nov 25, 2014 4:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

anyone wondering what the site looks like, here it is

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lsblondie714
Brighton, US
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Apr 09, 2010 12:27 pm EDT

I have the exact same complaint as the rest of the people on this website. I did however file a complaint with the BBB board and if more people do this, maybe they will shut down this fraudulent company. They say they will give me my money back, but i'm still waiting to see if that happens.

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lucy franck
Sandston, US
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Mar 25, 2009 4:59 pm EDT

Just got a call from my bank asking me if I authorized a draft of $12.99 from Great Fun-which I did not authorize. I called Great Fun and they told me I signed up for it when I ordered something from Miles Kimball. She said I got as $20 rebate signing up for this. I did not sign up for Great Fun AND I did not receive any $20 rebate. The girl I talked with was very accommodating and refunded my money--no problem except my bank canceled my card immediately so now I will have to wait for a check to come in the mail. Positive note: at least I'm getting my money back.

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zola
Arlington, US
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Feb 05, 2009 10:40 pm EST

i have the same problem. i called fun great company they said they will cancel but they still charged me every months $11.99. i didnt give any information anybody how they got my information . i hav e no idea.

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john m hohl
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Aug 09, 2008 8:56 am EDT

i just got ripped off too.clicked on that classmates pop up about a month ago and about 4 days ago checked my bank statement and there is a 12.99 charge for great fun.
the funny thing is, i never gave them any info.
i googled first. found nothing but these complaints and did not follow thru.
there was a 800# on my bank statement so i called and it was great fun.
spoke to someone who told me that simply clicking on that pop up
automatically quailified as signing up and that got my card info from classmates. i was told that it would be straightened out, but what what really surprized me, its 12.99 EVERY MONTH.
classmates has hell to pay... what do we do?

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AJ
Send a message
Jun 03, 2008 9:11 am EDT

Sames scenario. At the end of signing up or renewing Classmates a "$10 rebate" offer pops up. This is the trojan horse that triggers the membership. First month is free so you do not notice right away and have trouble associating with Classmates because it shows up on the following months bill.
Called 800.285.5903 and was able to cancel and will be looking for credit on next months bill.

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Lawrence Ehm
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May 08, 2008 2:20 pm EDT

While signing up for classmates, I was enrolled in TGL great fun and never agreed to it. They started charging me $12:99 a month and I just noticed it. They agree to refund my money but they had an attitude. Acted like I was wrong untill I told them I work ed in Law enforcement. What a scam. I counseled my membership with classmates and won't renew.

ComplaintsBoard
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10:55 am EDT

Great Fun false charge on credit card

Tlc great fun charged 119.99 to my credit card. I called them [protected]) to find out who they are. they offer a discount card service. I never use discount cards. would never purchase one. I asked them how they got my card number. they told me I registered online with them using my credit card. that is a lie, I haven't used that credit card in over a month. apparently after they get this initial charge on your card they continue charging monthly for thier service until you catch it on your statement.

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lklein
US
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May 19, 2010 1:45 pm EDT

This place got me too. I thought it was something my husband was doing since he worked out of state a while and used the debit. Well when he came home we kept very good tabs on what each of us were using the debit card on. So I noticed this TLG great fun. I called and asked what it was. They said I went to this site called occassions.com and signed up. I went on that site and I have never seen it nor would I have bought anything from this site. I demanded a refund that I have yet to receive. So I went to my bank. The bad part is since I thought these charges were legit they got a ton of money out of me for like a year. I can only dispute up to 90 days with my bank. So I am writing a letter directly to these scammers to get my money back!

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beengot
Ottumwa, US
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Mar 10, 2010 5:22 pm EST

Ya they got me to for 9 payments of 11.99 a month. They went though the back door of another place that I give my card to. Becareful after you pay for something that you go click the wrong place giving them the approvel to get in on the tail.

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Scamster
Key West, US
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Jan 07, 2010 6:20 pm EST

These guys stick in fine letter some option under some travel website lite Hotwire or ORbitz.
You need to call the above number [protected])) and get it canceled first and the contact support for the refund.

These guys will try to woo you with additional offers/rebates, but don't be fooled by that.

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M Pomato
Kirkland, US
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Feb 27, 2009 10:42 pm EST

YES, it is a fraude////be careful, they are charging my credit card each month for $ 12.99. I called to my bank to cancell that amount

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PALWYN
Tulsa, US
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Feb 10, 2009 11:34 pm EST

How can we find some help from the police to put these dirty guys to jail ? They deserve such a place !

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PALWYN
Tulsa, US
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Feb 10, 2009 11:22 pm EST

Last January, I helped my parents buy 2 round trip flight tickets from Tulsa (Oklahoma) to New Orleans (Louisiana) and back. I volunteered to do that because I knew Price Line website and buying tickets with them we would save about fifty dollars. I paid online for those tickets with my bank card. Everything was OK until last week when I suddenly found out that eleven dollars had been charged on my bank account for some unknown reason and by an unknown person. With my bank's help, I called to number [protected] to know who did that bad thing and what the reason was. The lady who talked to me from that phone number told me I was charged for my membership with something called "TLG Great Fun". It was the first time I heard that name and you can imagine how angry I got then. She also told me I joined the membership at the time I bought the flight tickets from Price Line! When I said I had never done something like that, I didn't know her "TLG Great Fun" and wouldn't like to have any relation with it, the lady promised to cancel that "membership" and give me a refund. I felt OK and calmed myself down to wait... Two days later, I received a "refund check" from "TLG Great Fun" with a tiny line at the bottom, "By cashing or depositing this check, you're purchasing a membership." If you were I, would you cash or deposit that check? Then, I had to cancel my bank card immediately! One more thing I know from my Dad, when you buy tickets with Price Line, you cannot use a self-check-in computer at the airport because the paperwork they mailed you will be with no confirmation number (record locator)!

The above is from a young lady and she's a graduate, working for the management of a software company. She was still tricked ! So, who would be ready to purchase something online if they couldn't use computers proficiently or argue in English? If you need to know more about the victims of "TLG Great Fun", just visit this web page:
COMPLAINTS BOARD
Our questions are:

- In what way, can bank card information be "transferred" from Price Line (http://www.priceline.com) to "TLG Great Fun" like that?

- Is "TLG Great Fun" working legally? How can we know who those people are? How can we help the victims get back their stolen money? How can we stop the risks happening to online business every day and blocking its progress?
My Bukisa - My eHow - Free Discount Drug Card - Net Move On! - Coupons, part of family income! - No Boss Job - I'm American. - Viet-Americans

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Ar
Send a message
May 17, 2008 10:18 pm EDT

I got ripped off by TLG too. I have no idea when I purchase anything with them or subribed for any services. Today I noticed my credit card was charged $11.99. On checking statements from the previous months, I realized this was happening for the past 5 months.

Overview of Great Fun complaint handling

Great Fun reviews first appeared on Complaints Board on Oct 3, 2006. The latest review TLG Great Fun was posted on Mar 3, 2022. The latest complaint why was this charged to my account was resolved on Nov 25, 2014. Great Fun has an average consumer rating of 3 stars from 397 reviews. Great Fun has resolved 212 complaints.
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  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
    Click up if you have successfully reached Great Fun by calling +1 (877) 488-9480 phone number 0 0 users reported that they have successfully reached Great Fun by calling +1 (877) 488-9480 phone number Click down if you have unsuccessfully reached Great Fun by calling +1 (877) 488-9480 phone number 0 0 users reported that they have UNsuccessfully reached Great Fun by calling +1 (877) 488-9480 phone number
  3. Great Fun emails
  4. Great Fun address
    6 High Ridge Park, Stamford, Connecticut, 06905, United States
  5. Great Fun social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Great Fun contacts
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