Todd Fritz Homeowners Reviews 2025 – All You Need to Know

How responsive is Todd Fritz's customer service?

0 Resolved

3 Unresolved

Absolutely frustrating 🫠
It's quite possible that Todd Fritz is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Todd Fritz's silence.

How is Todd Fritz’s rated by homeowners?

Todd Fritz’s earns a 1.0-star rating from 3 reviews, showing that the majority of homeowners are dissatisfied with roofing services.

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K. Hegmann

Verified customer

Todd Fritz I got a new roof in May

I got a new roof in May . There's been an issue with birds getting into the gutters beneath the leaf guard and making nests. The nesting stuff has clogged up the drainage system. When it rains, the gutters and drain pipes overflow onto the mulch below. This causes the mulch and dirt to flood out onto the driveway. I've been calling the company every two weeks since April. Brian came and checked out the problem and said he'd have new end caps in a week to fix it. But I haven't heard anything from them since then, and I keep calling.

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W. Graham

Verified customer

Todd Fritz Roof done by Fritz in 2009 with an underlay board replaced on lower back roof a few years later (25 year warranty on the roof)

Roof done by Fritz in 2009 with an underlay board replaced on lower back roof a few years later (25 year warranty on the roof). Noticed back roof was leaking into living room ceiling on 7/12 and called and left a message for Fritz on 7/14 and again on 7/16 when no return phone call received. A lady called from company on 7/16 (Kathy?) and said Todd would call back on Friday after she confirmed they had done the roof and it is leaking. No call was received on Friday 7/17 as promised. Called and left messages with the answering service (person) on 7/28, 7/31, and 8/5 and still haven't received a call from Fritz to schedule time to inspect my roof and diagnose the issue.

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J. Batz

Verified customer

Todd Fritz Todd Fritz Inc

Todd Fritz Inc. did my roof replacement at my rental property in *** on 7/15. They finished the job in October. But then in March , there was some leaking on a flatter part of the roof. Turns out, the roofers put asphalt shingles where they shouldn't have, which goes against what the manufacturers say. In March, this guy named John C (he works for Todd Fritz) sent someone to check the damage. They agreed that the roof was messed up. In April, I tried to get an update, but no one got back to me. Finally, John said Todd Fritz would fix it, but they were waiting for warmer weather. I waited until June and started contacting them again. I've called and emailed so many times, but they're ignoring me. My next move is to hire another contractor to fix it and take Todd Fritz to small claims court for the money.

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Todd Fritz earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Todd Fritz to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Todd Fritz is known for their high standards and safety. If you're thinking about dealing with Todd Fritz, it's wise to check how they handle complaints.

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Todd Fritz is a highly reputable and experienced professional in the roofing industry. As the owner and operator of Todd Fritz Roofing, he has established himself as a trusted expert in the field. With a wealth of knowledge and expertise, Todd Fritz has been providing top-notch roofing services for many years.

One of the key factors that sets Todd Fritz apart is his unwavering commitment to quality. He takes immense pride in delivering exceptional craftsmanship and ensuring that every roofing project is completed to the highest standards. Todd Fritz understands the importance of a well-built and durable roof, and he goes above and beyond to exceed his clients' expectations.

Todd Fritz's extensive experience in the roofing industry has allowed him to develop a deep understanding of various roofing materials, techniques, and technologies. Whether it's a residential or commercial roofing project, he possesses the expertise to handle it with precision and efficiency. Todd Fritz stays up-to-date with the latest advancements in the industry, enabling him to offer innovative solutions and recommendations to his clients.

Furthermore, Todd Fritz is known for his professionalism and dedication to customer satisfaction. He believes in open and transparent communication, ensuring that his clients are well-informed throughout the entire roofing process. Todd Fritz takes the time to listen to his clients' needs and preferences, tailoring his services to meet their specific requirements.

In addition to his exceptional skills and customer-centric approach, Todd Fritz is also committed to safety. He prioritizes the well-being of his team and clients, adhering to strict safety protocols and guidelines. Todd Fritz understands the potential risks associated with roofing projects and takes every necessary precaution to ensure a safe working environment.

Todd Fritz's reputation speaks for itself, as he has garnered numerous positive reviews and testimonials from satisfied clients. His attention to detail, reliability, and exceptional workmanship have earned him a loyal customer base and a solid reputation in the industry.

In conclusion, Todd Fritz is a highly skilled and reputable professional in the roofing industry. With his extensive experience, commitment to quality, and dedication to customer satisfaction, he is a trusted choice for all roofing needs. Todd Fritz's expertise, professionalism, and unwavering commitment to excellence make him a standout in the field.

Read full overview of Todd Fritz

Todd Fritz reviews first appeared on Complaints Board on Jun 30, 2023. The latest review I got a new roof in May 2019 was posted on Jul 4, 2023. Todd Fritz has an average consumer rating of 1 stars from 3 reviews. Todd Fritz has resolved 0 complaints.

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Todd Fritz Contacts

Todd Fritz phone numbers

+1 (585) 254-3090
+1 (585) 254-3090

Click up if you have successfully reached Todd Fritz by calling +1 (585) 254-3090 phone number 0 0 users reported that they have successfully reached Todd Fritz by calling +1 (585) 254-3090 phone number Click down if you have unsuccessfully reached Todd Fritz by calling +1 (585) 254-3090 phone number 0 0 users reported that they have UNsuccessfully reached Todd Fritz by calling +1 (585) 254-3090 phone number

Todd Fritz emails

info@toddfritzroofing.com

84%
Confidence score: 84%

Support

Todd Fritz address

554 Avis St, Rochester, New York, 14615-3308, United States

Todd Fritz social media

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May 13, 2024
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Todd Fritz is ranked 402 among 471 companies in the Roofing category

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