TokyoTreat’s earns a 5.0-star rating from 1 reviews, showing that the majority of snack enthusiasts are exceptionally satisfied with their subscription boxes.
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TokyoTreat Subscription Box Review: Enjoyable Snacks but Not Worth the Hassle
I recently tried out TokyoTreat, a subscription box that promises to deliver a monthly assortment of Japanese snacks and sweets directly to your doorstep. While I found the items included in the box to be enjoyable and intriguing, I had a few issues with the company's business practices that ultimately led me to give them a low rating.
The first problem I encountered was that I was unknowingly signed up for a subscription service, even though I only intended to purchase one box as a special treat. When I was charged for a second box without my consent, I tried to cancel the subscription and get a refund. However, despite reaching out to the company multiple times, I was unable to get a response. By the time they finally got back to me, it was too late to cancel the next shipment, and I was left with a product that I did not want or need.
Furthermore, when I attempted to cancel my subscription through the company's website, I found that the process was confusing and visually deceptive. It was difficult to tell whether or not my cancellation had gone through, and it seemed like the company was intentionally trying to make it hard for customers to opt-out of the service.
While I did enjoy trying out some new and interesting snacks through TokyoTreat, I would caution others against signing up for this particular subscription. The company's lack of transparency and responsiveness left a bad taste in my mouth, and I ultimately felt like I did not get my money's worth.
This complaint has been resolved automatically due to user's inactivity.
Is TokyoTreat Legit?
TokyoTreat earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
TokyoTreat Reviews 0

About TokyoTreat

Overview of TokyoTreat complaint handling
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TokyoTreat Contacts
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TokyoTreat emailsweloveyou@tokyotreat.com99%Confidence score: 99%info@tokyotreat.com98%Confidence score: 98%Support
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TokyoTreat social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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