TokyoTreat’s earns a 5.0-star rating from 1 reviews, showing that the majority of snack enthusiasts are exceptionally satisfied with their subscription boxes.
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TokyoTreat Subscription Box Review: Enjoyable Snacks but Not Worth the Hassle
I recently tried out TokyoTreat, a subscription box that promises to deliver a monthly assortment of Japanese snacks and sweets directly to your doorstep. While I found the items included in the box to be enjoyable and intriguing, I had a few issues with the company's business practices that ultimately led me to give them a low rating.
The first problem I encountered was that I was unknowingly signed up for a subscription service, even though I only intended to purchase one box as a special treat. When I was charged for a second box without my consent, I tried to cancel the subscription and get a refund. However, despite reaching out to the company multiple times, I was unable to get a response. By the time they finally got back to me, it was too late to cancel the next shipment, and I was left with a product that I did not want or need.
Furthermore, when I attempted to cancel my subscription through the company's website, I found that the process was confusing and visually deceptive. It was difficult to tell whether or not my cancellation had gone through, and it seemed like the company was intentionally trying to make it hard for customers to opt-out of the service.
While I did enjoy trying out some new and interesting snacks through TokyoTreat, I would caution others against signing up for this particular subscription. The company's lack of transparency and responsiveness left a bad taste in my mouth, and I ultimately felt like I did not get my money's worth.
This complaint has been resolved automatically due to user's inactivity.
Thank you for sharing your experience, and we apologies for the issue you encountered. We want to ensure that every customer has a smooth experience with TokyoTreat.
It's important to note that TokyoTreat operates on a renewal billing cycle once a subscription is activated. Please know that you can cancel your subscription at any time to prevent automatic renewal. However, please note that any recent cancellations would not affect orders that have already been paid for. If you need any help to manage your subscription, we encourage you to visit our help center website, where you can find detailed instructions on how to cancel your subscription and avoid renewal charges.
Once again, we appreciate your feedback and apologize for any inconvenience caused. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at https://tokyotreat.com/contact/support. Thanks again for your review and feedback.
Is TokyoTreat Legit?
TokyoTreat earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
TokyoTreat resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Tokyotreat.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tokyotreat.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Tokyotreat.com you are considering visiting, which is associated with TokyoTreat, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for TokyoTreat have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
TokyoTreat website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Tokyotreat.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Tokyotreat.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from TokyoTreat.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
TokyoTreat Reviews 0
About TokyoTreat
At TokyoTreat, the primary mission is to create a unique, personalized experience for all customers with each box of snacks carefully curated to ensure maximum enjoyment. The selection of snacks is diverse and plentiful, ranging from savory and sweet to salty, spicy, and sour. The subscription service offers three different packages with varying sizes, each containing premium quality snacks and candy sourced directly from Japan.
Every month, TokyoTreat sends a box of goodies containing a wide selection of delicious snacks. Customers can expect to find an abundance of tasty treats, including popular favorites like Kit Kats, Pocky, Hi-Chews, and more. They also offer seasonal boxes that feature limited edition snacks and candy, making every box a surprise and delight.
The company’s online presence is impressive, with an easy-to-use website and a highly-engaged social media following. TokyoTreat’s commitment to customer satisfaction is evident in every aspect of their business. The company offers fast and reliable shipping, and all boxes come with a detailed explanation of every snack included. They also have a responsive customer service team that is always ready to assist customers with any issues or questions.
In summary, TokyoTreat is an excellent option for anyone looking to experience the unique and exciting flavor of Japanese snacks and candy. With its outstanding selection, personalized curating, and dedication to customer satisfaction, TokyoTreat is a leader in delivering a taste of Japan right to your doorstep.
Overview of TokyoTreat complaint handling
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TokyoTreat Contacts
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TokyoTreat emailsweloveyou@tokyotreat.com99%Confidence score: 99%info@tokyotreat.com98%Confidence score: 98%Support
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TokyoTreat social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all TokyoTreat contacts
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