Utz Quality Foods
Reviews and Complaints

Always liked Utz's Kettle-Style chips until recently. I purchased two bags and they tasted like rancid cooking oil. Info on bag as follows: SEP23/24, 14:08, 24193010101A. I will most likely try this chip again but not anytime soon. It left a very bad taste in my mouth and my wife was concerned that I may even have gotten sick from eating a few of them. You need to step up your game and monitor quality control a little better.

Yo, I gotta say, Utz Quality Foods snacks are pretty dang tasty. Like, I can't get enough of those chips and pretzels, you know what I'm sayin'? But here's the thing - every time I crack open a bag, it's like only a quarter full! Like, what's up with that? I feel like I'm not getting my money's worth, you feel me? Honestly, I'm pretty disappointed with the amount of snacks I'm getting for the price. Like, come on Utz, step up your game and give us more bang for our buck. Overall, I'm just not satisfied with the quantity, even though the quality is on point.

I gotta say, I'm a big fan of Utz Quality Foods. Their snacks are top-notch and always hit the spot. Plus, they don't break the bank like some of those fancy-pants brands out there. But let me tell you, just because they're cheaper doesn't mean they skimp on flavor. In fact, I'd argue that they're even more delicious than some of those other guys.

My personal favorites are the Salt and Vinegar chips and the Pretzels. There's just something about that tangy, salty flavor that keeps me coming back for more. And let me tell you, I can easily polish off a whole bag in one sitting. Don't judge me, okay?

One thing I really appreciate about Utz is that I can order their snacks right from their website. It's super convenient, especially when I want to buy in bulk. And let me tell you, I always want to buy in bulk. I mean, who wouldn't want a whole case of Salt and Vinegar chips?

But did you know that Utz is also the owner of other branded snacks? It's true! They've got a whole lineup of tasty treats, from Zapp's chips to Bachman pretzels. It's like a snack lover's dream come true.

And let's not forget about their website. I gotta say, it's one of the easiest sites to navigate and order from. No fuss, no muss. Just click, add to cart, and boom, you're done. It's like they know that I'm a busy person who doesn't have time for complicated websites.

All in all, I'd highly recommend Utz Quality Foods to anyone who loves a good snack. They've got a great selection, great prices, and great taste. What more could you ask for?

I recently bought this item at my local Giant Eagle store. I love the Mike's Hot Honey UTZ chips and buy them all the time.
This bag does NOT contain Hot Honey chips. They taste like regular UTZ chips - there is no Hot Honey seasoning on the product. The scan code is [protected] and the other number on the scan code is UV123-[protected]. The other number on the bag by the price is [protected].

How do I go about getting a full refund or a replacement for this product?

Live in chesapeake va., my son and I visit gettysburg pa annually. Visited a giant grocery store approx 02 sept to buy some grandma utz bbq chips to bring home (they do not sell them in chesapeake va). I got 5 bags to bring home. Bag 1 smelled funny and tasted funny as well, threw about 3/4 a bag out. Bag 2 is in the trash now with the same issue (just put in trash today). Opened a third bag this evening, the smell is terrible (worse than the first 2 bags, have not tried to eat them. Do not plan on opening the remaining 2 bags. These are my all time favorite chips and I have never had a problem before now. I have no receipts nor an address of the giant store (possibly york road). Do not really expect a resolution, but want to make you aware you may have had a bad batch.

Thank you, matthew g whitney

I have had two recent bags of chips that taste rancid, I will attach the pictures. I am afraid to purchase again. I have been buying these for years and never had these problems. But now the last two purchases were within sell by date and were no good. I think both bags were purchased at Food Lion on Volvo Pkwy in Chesapeake, Va. At two different times. I threw away the first bag after taking pictures but kept the second in case you wanted a return. Please refund my cost for the two rancid bags.
I can not upload the pictures. #1. 24128010101A , Jul 22/24 10:05 $4.79
#2. 24170010101A, Sep 02/24 15:09 $4.79

Hello, I bought a bag of kettle cooked Utz chips at a Sheetz on August 4th. When I opened the bag it smelled like the chips had gone bad, but the expiration date states 09/24. All of the chips taste and smell terrible as if they were fried in bad oil. I was very disappointed. The number on the chip bag is 24176010101A in case there is a whole batch of these chips that were fried in rancid oil. If you can give me any further guidance it would be appreciated.

I stopped buying utz products about a year after buying several bags of utz regular potato chips that were not chips but small broken pieces of which were soggy, unsalted and had a rancid taste. Recently my wife bought much to my dissatisfaction a 26oz tub of utz Sourdough Pretzels. The tub contained 3 whole pretzels and the remainder of small broken pieces. What has happened to utz? there does not seem to be any quality control in their "utz Quality" They seem to be producing a very poor product and demanding a high price to boot.

I love these potato chips but the last two bags taste like regular chips, not the kettle style. The bag I just purchased is: Mar 14/24. 12:06. 24003010203A.

UPC code [protected] 3. The quality and specifically the taste have gone downhill to the point that I will no longer purchase this item. Time to look for another kettle chip manufacturer. Whatever you’ve done, you have ruined this product.

I recently purchased, 12/1/23, at the Shoprite Market in Covington Twp. Pa, 18444 the above listed pretzels and at least half of the bag had broken pretzels/pieces. It was a poor example of what was a tasty product. The product should have been sold as a "second" or not at all. Your quality control has a lot to be desired. I paid $4.79 for the product however it wasn't so much about the price, it had everything to do with the quality and poor-quality control by your production and engineering departments. I doubt I would buy the product again.

Thank you.

Paul Kowalski

Hi my name is Faith Peterson am I want to file a complaint about the chips in the bags being too broken up. Every time I purchase a bag of your chips they are broken into small pieces. I realize there will be some broken chips but the ones we have been getting are in small pieces. I do like the UTZ brand. The bags we buy are the regular family size chips. We shop at the Food Lion in Taneytown or the Kennies in Taneytown. I feel that the money we pay for these chips, the chips should be a better quality and not all broken.

I'm not sure how this can be resolved but I'm seriously thinking of not buying your product because of all the broken chips.

Sincerely,

Faith Peterson

email: [protected]@comcast.net

[protected]

On August 18 at 12:30 PM I was making a family member lunch and open the bag of Utz barbecue potato chips, ripples. Nearly half of the bag was filled with disgusting burnt potato chips that we were unable to eat. Ended up throwing the entire bag away. Opened a second bag of the exact same potato chips in that bag was two filled with black burnt potato chips.