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Tom Pirie Motors & RV Sales Customer Service Phone, Email, Contacts

Tom Pirie Motors & RV Sales
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3.0 2 Complaints
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Tom Pirie Motors & RV Sales Complaints 2

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5:45 am EDT

Tom Pirie Motors & RV Sales service

Horrible customer service. I would not recommend this place to anybody looking to buy a vehicle. I had put down a $500 deposit for a car and they failed to call me for over a month. I tried numerous times to call and check in and i was just told they had lost our contact info and every time the blame was put on whoever was not around at the time. Don't waste your time here they don't seem to take their business seriously.

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3:47 am EDT
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Tom Pirie Motors & RV Sales Failure to warrenty

Went and bought a truck safetied and Certified .. With a 7 month 11000km warrenty.. With in the first week found the ac fan not working. So they started to replace it's switch. Fine fine . Goes there recently seeing how they was supposed to order a resistor for the ac fan. I got told by there mechanic that Tom the owner that he wasn't to do any more work on my vehicle. Not even a month has went by. Today I came to discover that my truck has no e brake either and it hasn't had a e brake since it was so called safetied .. I want aid on getting some action to sue them for failure to commit

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John Montreuil
US
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May 03, 2017 1:10 pm EDT

Too bad I did not see these postings prior to buying a truck from him. He jerked me around for 2 weeks after promising me the truck in a couple of days. He was supposed to repair the rust hole in the box and never did. He sold it to me safety checked and 2 days later I had to have another shop fix items that would never have passed a real safety check. The rear shock where it bolts to the frame was rusted off and not attached and the truck bed was loose due to rusted out bolts.

Stay away!

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Donald Tebo
US
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Apr 27, 2016 2:54 pm EDT

bought a car of tom pirie motors in smiths falls ont . it was saftied and e tested. when I went to fill up the gas tank I found that it leaked. I traded my 2002 ford ranger in on the deal for 400.00 dollars. he could not find a gas tank for it and offered to give me back my money. when I asked him for my truck back he said it was his. I sent him a registered letter saying to either give me my truck back or the 400.00. he called me and cursed me on the phone and told me to come and get my money. when I saw him he said that he was not going to give me nothing and to get out. he also threatened me if I called omvic on him and threatened my life if I called onvic on him. I do not recomened any one doing any deals with this guy at all!

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Aappw
PO Box 1900, US
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Jul 02, 2015 8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It seems as though the same guy post a bunch of crap! Never had a problem with any of my cars! When a person choses to buy a used car, along with that comes problems. The guy that's complaining should learn to spell also. Even with a new car a lemon can be in the bunch!

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lgtech06
Iroquois, CA
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Aug 02, 2012 9:07 pm EDT

He dosen't stand behind what he sells..or pretends to. My vehicle has been back five times for same problem, they can't fix it.
Tom won't spend the money to take it to dealership and have it repaired correctly. For over three months I have been returning to his shop, hoping for a proper repair..it's unbelievable what is happening. I thought I bought a safe reliable car...obviously not..
I think the worst part is that he put money over customer satisfaction. So..what's next, likely look into legal help to get something done about it.

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lgtech06
Iroquois, CA
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Jul 12, 2012 6:54 pm EDT

I recently bought a car from Tom Pirie Motors, safetied and the above mentioned warranty. i've had trouble with the car since the day I picked it up..it actually broke thrity feet from the dealer. Have taken back now five times for repairs. the same issues since day one. The car is in his shop again..since I feel that I shouldn't have to take to another shop..although it would likely be fixed right.
Lets hope it's repaired, finally when I get it back. As a bonus, yes..Tom has a way about him, offered to take car back for another one. But, I would have been doing that as a loss since he had the balls to say " I'm not in the business of losing money" Trying to get me to take a cheaper car ( piece of crap ) for an even trade...lol
Well, once my car is fixed at his cost..I won't be back.

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Doug Summer
Perth, CA
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Dec 09, 2011 5:45 pm EST

I have bought 2 cars from Tom and never had a issue with the dealership at all if i went back for something to be fix never a problem geting it done

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anony9999
CA
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Oct 23, 2011 4:40 pm EDT

One word for Tom Pirie: SCAMMER!

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anony9999
CA
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Oct 23, 2011 4:13 pm EDT

I strongly agree Tom Pirie is a SHYSTER. I will get back to you on this, later.

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F_Robinson
Guelph, CA
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Sep 28, 2011 12:39 am EDT

Hi, I am having similar issues, got the car off this jerk a week ago.. Over 20 faults on the car, was saftey and certified on Friday by his mechanic, today it's Tuesday and will no pass.. Shotty job all over the car. Let's get in contact - F_Robinson@live.ca - I'd like to find a way to get what we both deserve from this ###

Is Tom Pirie Motors & RV Sales Legit?

Tom Pirie Motors & RV Sales earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Tom Pirie Motors & RV Sales stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Tom Pirie Motors & RV Sales's reputation as a trustworthy leader in their field. Customers can rely on Tom Pirie Motors & RV Sales's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Tom Pirie Motors & RV Sales. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

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Overview of Tom Pirie Motors & RV Sales complaint handling

Tom Pirie Motors & RV Sales reviews first appeared on Complaints Board on Aug 12, 2011. The latest review service was posted on Aug 21, 2017. The latest complaint Failure to warrenty was resolved on Aug 12, 2011. Tom Pirie Motors & RV Sales has an average consumer rating of 3 stars from 2 reviews. Tom Pirie Motors & RV Sales has resolved 1 complaints.
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  1. Tom Pirie Motors & RV Sales Contacts

  2. Tom Pirie Motors & RV Sales phone numbers
    +1 (613) 284-1515
    +1 (613) 284-1515
    Click up if you have successfully reached Tom Pirie Motors & RV Sales by calling +1 (613) 284-1515 phone number 0 0 users reported that they have successfully reached Tom Pirie Motors & RV Sales by calling +1 (613) 284-1515 phone number Click down if you have unsuccessfully reached Tom Pirie Motors & RV Sales by calling +1 (613) 284-1515 phone number 0 0 users reported that they have UNsuccessfully reached Tom Pirie Motors & RV Sales by calling +1 (613) 284-1515 phone number
  3. Tom Pirie Motors & RV Sales emails
  4. Tom Pirie Motors & RV Sales address
    190 Lombard St., Smiths Falls, Ontario, K7A5B8, Canada
  5. Tom Pirie Motors & RV Sales social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
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Tom Pirie Motors & RV Sales Category
Tom Pirie Motors & RV Sales is ranked 350 among 1391 companies in the Car Dealers category

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