Menu
For Business Write a review File a complaint
Tomade Customer Service Phone, Email, Contacts

Tomade
Reviews and Complaints

www.tomade.com

Learn how the rating is calculated

2.5 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Tomade Reviews 4

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Tomade Mixed Feelings: Tomade.com Review - Good Customer Service, But Missing Order

So, I was checking out Tomade.com and I gotta say, their customer service is pretty good. They always get back to me when I got questions and stuff. But, I gotta say, I'm pretty bummed out that I didn't get the jewelry I ordered from them. Like, what's up with that? I was really looking forward to wearing those pieces and now I'm left empty-handed. I hope they can fix this issue soon because I don't want to have to go through the hassle of trying to get my money back or something. Overall, I'm kinda on the fence about Tomade.com. On one hand, their customer service is on point, but on the other hand, I didn't get what I paid for.

Read full review of Tomade
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Tomade Tomade.com: Affordable and Stylish Products with Great Quality and Service

Tomade.com is a really good website. They have a lot of stylish and high-quality products that are also affordable. I was really happy with my shopping experience on Tomade. All the products I bought were really good and the quality and quantity were both great. The service was also really fast, which is always a plus. I really love Tomade and will definitely be shopping there again in the future.

Read full review of Tomade
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Tomade Tomade.com Review: Impressive Selection, Disappointing Quality

Tomade.com has a massive collection of jewelry, boasting over 50,000 pieces. It's hard to believe that they can keep such a large inventory of high-quality jewelry. But, as it turns out, they just gather pictures from different Chinese suppliers.

The problem is that they don't bother to check the quality of the jewelry before sending it out. They promise quality products, but what they deliver is far from it. Broken jewelry, crystals falling off, and scratches everywhere are just a few of the issues that customers have reported.

It's a real shame because the selection is impressive, but the quality is just not there. If you're looking for jewelry that will last, you might want to look elsewhere. Tomade.com is not the place to go if you want to avoid disappointment.

Read full review of Tomade
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Tomade Disappointing Experience with Tomade.com: High Shipping Costs and Hidden Import Taxes

I recently made a purchase on Tomade.com and it was a big one. I spent hours browsing their website to find the items that I wanted to order. When it came time to check out, I was disappointed to see that the shipping costs were quite high, around 30+ dollars. Despite this, I decided to go ahead with the purchase and pay the shipping costs.

The very next day, I received an email from Tomade.com informing me that their shipping company was DHL and that there would be extra import taxes that were also quite high, around 20-30% of the order amount. I was shocked and dismayed to learn this, as I had not been informed of these additional costs before making my purchase.

Realizing that I could not afford the high shipping costs and extra import taxes, I contacted Tomade.com to cancel my order and request a refund. To my surprise, they informed me that there would be a fee of 4.5% of the order amount to cancel the order. I was confused and frustrated by this, and asked them why there was a fee, but did not receive a satisfactory answer.

Overall, I was extremely disappointed by my experience with Tomade.com. I had spent hours finding the items that I wanted, paid for them, and yet they had not even prepared my order. To make matters worse, they charged me for something that should have been mentioned on their website before I completed my payment. In the end, I lost my money for no reason.

Based on my experience, I cannot recommend Tomade.com to others.

Read full review of Tomade
Hide full review

Tomade Complaints 0

Looks like Tomade has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Tomade, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Tomade Legit?

Tomade earns a trustworthiness rating of 37%

Be careful. Check reviews and watch out for issues before dealing with Tomade.

Our conclusion: ComplaintsBoard has concerns about Tomade's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand Tomade's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

Tomade protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We found that the website Tomade is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.

We conducted a search on social media and found several negative reviews related to Tomade. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Tomade

Screenshot Tomade
Tomade is a leading online platform that offers a wide range of products and services to customers worldwide. The platform is designed to provide a seamless shopping experience to users, with a user-friendly interface that makes it easy to navigate and find what you need. Tomade has a vast selection of products, including electronics, fashion, home and garden, beauty, and health products, among others.

One of the key features of Tomade is its commitment to quality. The platform only offers products from reputable brands and suppliers, ensuring that customers receive high-quality products that meet their needs. Additionally, Tomade has a strict quality control process that ensures that all products are thoroughly inspected before they are shipped to customers.

Tomade also offers competitive prices on all its products, making it an affordable option for customers looking to save money. The platform regularly offers discounts and promotions, allowing customers to get even better deals on their purchases.

Another great feature of Tomade is its customer service. The platform has a dedicated customer support team that is available 24/7 to assist customers with any questions or concerns they may have. Whether you need help with an order, want to track your shipment, or have a general inquiry, Tomade's customer support team is always ready to help.

Overall, Tomade is a reliable and trustworthy online platform that offers a wide range of products and services to customers worldwide. With its commitment to quality, competitive pricing, and excellent customer service, Tomade is an excellent choice for anyone looking to shop online.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Tomade Contacts

  2. Tomade phone numbers
    +1 61701751975
    +1 61701751975
    Click up if you have successfully reached Tomade by calling +1 61701751975 phone number 0 0 users reported that they have successfully reached Tomade by calling +1 61701751975 phone number Click down if you have unsuccessfully reached Tomade by calling +1 61701751975 phone number 0 0 users reported that they have UNsuccessfully reached Tomade by calling +1 61701751975 phone number
  3. Tomade emails
  4. Tomade social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
Tomade Category
Tomade is ranked 87 among 410 companies in the Mobile Phones category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.