Tommy John
Reviews and Complaints

As someone who values comfort and quality in clothing, my experience with Tommy John has been a mix of highs and lows. While some products lived up to the promise of being comfortable and well-sized, others fell short of expectations. The underwear, in particular, had issues like seams fraying after just a few washes and sizing discrepancies. It's disappointing when premium-priced items don't meet basic durability standards. Customer service responses varied, with some feeling unheard and left with unresolved issues. Despite the brand's claims of no adjustment needed, it seems adjustments are necessary when it comes to product quality and customer satisfaction.

Tommy John is a company that says they have the most comfortable undergarments around. But let me tell you, that's not the truth. I bought a pair and was disappointed to find out that they silk screen all kinds of information on the inside back of the garment. They put the size, the material, the washing instructions, the website, the patent number, and even the country of origin. But after just a few washes, that ink starts to crack. And let me tell you, it feels like you have sandpaper stuck to the small of your back. It's not a good feeling at all.

I've tried turning them inside out to see if that helps, and it does make them a little more tolerable. But honestly, for the premium price that they charge, I expected a lot more. I don't think it's worth it to spend that much money on something that's going to be uncomfortable after just a few washes. I wouldn't recommend Tommy John to anyone looking for comfortable undergarments.

I gotta say, I was pretty disappointed with my experience shopping at Tommy John. I ordered a pair of pajamas that were supposed to be super comfy, but when they arrived, they were anything but. To make matters worse, they sent me the wrong bottoms! I mean, come on, how hard is it to get an order right?

So, I reached out to their customer service team to try and get things sorted out. But, I gotta tell ya, it was like pulling teeth trying to get a response from them. I sent multiple emails and got no response for days. I was starting to think they were just ignoring me.

Finally, after what felt like forever, I got a response from someone at Tommy John. But, by that point, they were telling me it was too late to do anything about my order. I was so frustrated and disappointed with the whole experience.

Honestly, I wouldn't recommend shopping at Tommy John to anyone. Their customer service is just plain awful, and their products aren't even worth the money. I've found way better places to buy clothes, and I suggest you do the same. Don't waste your time or money at Tommy John's.