Topshop’s earns a 1.0-star rating from 3 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their purchases.
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June 7, 2022
June 7, 2022. I didn't get no order confirmation. I ain't got the product. I've been trying to reach someone in the company but no luck! I want my $81 back.
I've been tryin' to return somethin'
I've been tryin' to return somethin'. First, the website wouldn't let me download a return label. Then, I emailed 'em a bunch of times to fix the problem, but I haven't heard back at all. I just wanna return the item and get my money back.
So, I ordered these two pairs of boots from Topshop CO
So, I ordered these two pairs of boots from Topshop CO.Ltd in early November. I did it through *** and they took the money out of my checking account on November 6. I thought I'd get both pairs before Christmas, which was like 7 weeks away. But guess what? I haven't received any boots or heard anything from those guys. I tried reaching out to Topshop, but they told me I didn't even order anything from them. Can you believe that? I had to go and complain to *** about it.
Is Topshop Legit?
Topshop earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Topshop. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Topshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Topshop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Topshop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Topshop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Topshop Reviews 0
If you represent Topshop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Topshop
With a strong presence both online and in physical stores, Topshop offers a wide range of products to cater to diverse tastes and preferences. Their extensive collection includes clothing for women, men, and children, as well as footwear, accessories, and beauty products. From casual everyday wear to formal attire, Topshop ensures that customers can find the perfect outfit for any occasion.
One of the key strengths of Topshop is its ability to stay ahead of the fashion curve. The brand collaborates with renowned designers and celebrities to create exclusive collections, ensuring that customers have access to the latest trends. This commitment to innovation and staying current has helped Topshop maintain its position as a leading fashion retailer.
Topshop's website, topshop.com, provides a seamless and user-friendly online shopping experience. The website features a clean and modern design, making it easy for customers to navigate through various categories and find their desired items. Detailed product descriptions, high-quality images, and size guides assist customers in making informed purchasing decisions.
Furthermore, Topshop offers a range of delivery options, including express shipping, to ensure that customers receive their orders promptly. The brand also provides hassle-free returns and exchanges, demonstrating their commitment to customer satisfaction.
In addition to its online presence, Topshop operates numerous physical stores worldwide, including flagship locations in major fashion capitals such as London, New York, and Paris. These stores offer a unique shopping experience, with knowledgeable staff members who provide personalized styling advice and assistance.
Topshop's success can be attributed to its ability to combine fashion-forward designs with affordability. The brand offers a wide range of price points, making it accessible to a broad customer base. This inclusivity has contributed to Topshop's popularity among fashion enthusiasts of all ages and backgrounds.
Overall, Topshop is a trusted and well-established fashion retailer that continues to set trends and inspire fashion lovers worldwide. With its extensive product range, commitment to innovation, and dedication to customer satisfaction, Topshop remains a go-to destination for individuals seeking stylish and affordable clothing and accessories.
Overview of Topshop complaint handling
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Topshop Contacts
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Topshop phone numbers+1 (212) 757-8240+1 (212) 757-8240Click up if you have successfully reached Topshop by calling +1 (212) 757-8240 phone number 0 0 users reported that they have successfully reached Topshop by calling +1 (212) 757-8240 phone number Click down if you have unsuccessfully reached Topshop by calling +1 (212) 757-8240 phone number 0 0 users reported that they have UNsuccessfully reached Topshop by calling +1 (212) 757-8240 phone number
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Topshop emailspersonalshopping@topshop.com99%Confidence score: 99%Salesbeauty@topshop.com89%Confidence score: 89%
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Topshop address608 5th Ave, New York, New York, 10020, United States
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Topshop social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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