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TradeKey review: I strongly advise all internet users to stay away from this site 80

J
Author of the review
7:57 pm EST
Review updated:
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Honestly, Tradekey.com has to be one of the most corrupt marketplaces on the internet. I don't see why they don't block it in the US and the rest of the world. I have been scammed so many times through companies that appear to look reputable.

For starters, when you go to look at a seller's feedback, all TradeKey shows you is the number of feedbacks, NOT the type. It doesn't matter if the feedback was negative or positive, it shows as simply a feedback. Tradekey themselves can tell you the type of feedback, but you will have to contact their customer support, which takes at least 24 business hours to respond, NEVER any quicker, they guarantee it.

Next, on TradeKey there is a rating system (called Trust Points), you gain or lose Trust Points based on your transactions, if the buyer is happy, then you gain 80 TrustPoints, if not and they open a dispute with you, then you lose 80. Your typical company will have about 200-300 points, there are Chinese scam companies with 3000, most of the time it is exactly 3000 which indicates scams most likely. If you open a TradeKey account and verify your bank account with them, you are rewarded 3000 points, however there are Chinese people who have figured out ways of cheating the points system and giving themselves huge amounts of points, so don't rely on this for a second.

Third, if you are willing to pay TradeKey $500 a year, you are given a "Gold Member Account" which makes you look more reputable. There are scammers who have figured out ways of getting Gold Member accounts.

Finally, when you are scammed (a very likely case scenario given this enviornment), and you contact TradeKey to report it, they customer support reps are extremely uncooperative and the process they make you do is ridiculous. Even if you messaged the scammer DIRECTLY through TradeKey messages, they still require you prove to them that you actually spoke with the scammer. They also require you have proof of payment, which raises concerns of ID theft, given that you are sending a crap load of personal info to some support rep you have no clue who they are.

Bottom line, I strongly advise ALL internet users to STAY AWAY from this site. I can tell countless horror stories I have had do business on this site and I have personally lost hundreds from these online scams.

Jan 18, 2012 12:05 pm EST
TradeKey customer support contacts
Address

Office 501, 5th Floor, Ebrahim Ali Bhai Tower, Main Sharah-e-Faisal, Karachi, PK

File a complaint Write a review
1 - Feedback for suppliers is shown on the their Trust Profile pages (if they have received any). Further inquiries can be made at TradeKey's Feedback department, which are responded to within 12 business hours, keeping in mind the number of queries being received per day. Responses may be delayed due to technical issues or repeat queries by the same buyer, thereby refreshing the inquiry on the queue and simply moving at the end of the line.

2 - Actually the number of Trust Points gained or deducted based on buyer feedback vary from 100 to 2000, depending on the level of satisfaction and transaction amounts. Furthermore, 3000 Trust Points are awarded to Premium Members if A) they have provided valid business registration documents and/or B) if they provide details of their corporate bank account. (Note: Corporate bank accounts must have company titles, not individual titles.) Other points may be earned based on number of years spent at TradeKey.com etc.

3 - TradeKey does not charge $500/year for GoldKey membership. Rather it does charge $519 for a SilverKey Membership. For more details, please check the link below:

http://www.tradekey.com/membership_silverkey.htm

4 - TradeKey prides itself on having one of the finest customer services representatives available to diligently pursue all customer concerns. A seperate division titled "FraudWatch" looks specifically after concerns related to fraudulent transactions. Evidence required such as email messages, chat log conversations, payment receipts etc are instrumental in building a case against any members found to be deliberately engaged in fraud using TradeKey platform. Buyers that do cooperate have successfully managed to have such members suspended and even received their products or a full refund.

(Note: TradeKey fully respects the information of its valuable members and at no point divulges any personal info to third parties, and ensures compliance within its personnel to protect all member information.)

TradeKey promotes & encourages a safe Trading Environment for both buyers & suppliers and provides all necessary assistance to any affected parties that file a dispute. If you wish to file a dispute, please do email us at fraudwatch@tradekey.com.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

80 comments
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bryan jones
Nashville, US
Send a message
Jan 23, 2012 1:03 am EST

total bs fraud watch does nothing

J
J
Julie Axel
US
Send a message
Nov 12, 2018 4:57 am EST

What happened?

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bryan jones
Nashville, US
Send a message
Jan 23, 2012 1:04 am EST

fraudkey is useless they wont do anything!

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TradekeyHonestReviewer
New Yor City, US
Send a message
Jun 09, 2012 8:58 am EDT

Trading Company named Ndeemmanuelltd is a complete SCAM! Simply takes all your money and does not send goods. Goes by the name Georgi Khonelidze Gela. His email address is ndeemmanulltd@gmail.com and his phone # is: [protected]. He is a weak pissant little theif.

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Amandamandiraozine
ZA
Send a message
Aug 19, 2012 7:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think there must be a misunderstanding with this posting :

Trading Company named Ndeemmanuelltd is a complete SCAM! Simply takes all your money and does not send goods. Goes by the name Georgi Khonelidze Gela. His email address is ndeemmanulltd@gmail.com and his phone # is: [protected]. He is a weak pissant little theif.

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Hilal bourgi
LB
Send a message
Dec 23, 2012 4:19 pm EST

They got all the money & didn't send anything for me also, the said Georgi Gela is a thief with alot of stories to get your money.

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Alian
Clarksville, US
Send a message
Jan 13, 2013 10:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
i'am new to this website, how can i trust a supplier on trade key selling IPAD 3RD GENERATION, HE SAYS IT'S ORIGINAL AND AUTHENTIC AND ALL HIS PRODUCTS 100% REAL APPLE PRODUCT'S.

PLEASE HELP .
Thank You.

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Alian
Clarksville, US
Send a message
Jan 13, 2013 10:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

please if any one can help me about supplier on trade key selling IPAD and macbook pro.

Thank You.

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Resichem
Melbourne Metro Area, AU
Send a message
Apr 02, 2013 5:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Arr holes I lost $60, 000 dollars through trade key the company jilai chemicals and king way chemicals sent me plaster powder 40 tons instead of LLDPE plastic bad mistake by me to pay on BL and not site the goods CHINA not to be trusted they are THEIF

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aanisa
MV
Send a message
Jan 25, 2014 1:30 am EST

we have lost more than 20, 000$ The name of the supplier is TG STEEL INTERNATIONAL IMPEXLTD
we havw send money by tt. we had an agreement too.contact person is Ms Lisa mobile number [protected].

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Chriss moris
TR
Send a message
Feb 18, 2014 9:16 pm EST

All the people here on this comments seems like outdated, I registered myself as a buyer on this site and got a VIP response. However, everyone has its own views but i would say its a best site for business as i have a Angel there working for me.

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Chriss moris
TR
Send a message
Feb 18, 2014 9:19 pm EST

I get the products from a UK supplier worth 50000 Dollars, Successfully did this by my buddy, service manager in TK.

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Darvin
Canberra Metro Area, AU
Send a message
Feb 18, 2014 9:33 pm EST

I agreed with you chris, I got $100, 000 deal done. Sophia was a professional supplier in china, i guess we all must take the security steps before the deal.

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Katrine Dan
ES
Send a message
Feb 18, 2014 11:02 pm EST

I would definitely disagree with this thread.

Tradekey.com is a genuine B2B portal, I have been a buyer from there of tablet pc and powerbanks.

So its better to know the norms of the b2b portal dealing. Scammers are everywhere you must be experience person to know
who is the real fraud.

I really love using tradekey.com and I encourage others to use all others b2b too.
You must know the norms of business first!

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Paul Gob
Bronx, US
Send a message
Feb 22, 2014 1:31 pm EST

I signed up for a buyer account at trade key and was excited when I found suppliers for Red Bull energy drink. The company is Tha Global Biz and they are from Thailand.
Their Skype name is SiamSterlin and phone numbers [protected], [protected] the person I spoke with on the phone is Siam Sterlin, "director of sales", and his email address is thaglobalbiz@gmail.com. My order was for a 20 foot container of Red Bull and I negotiated $10, 000 US down payment with the remaining paid once I receive the products. After they receive the wire transfer of $10, 000, he said they ran into complications and need $5, 000 more to move forward. I keep calling and sending emails without any response. I just got scammed ! Advice - always do payment type of D/A and not T/T (wire transfer where the seller is 100% protected and the buyer is 0% protected), I asked Trade Key how they screen their sellers and got no response on this question. Goto http://www.foreign-trade.com/reference/payment.cfm to learn about different international terms of payment and their level of risk . The recipient of the funds is Premjit Kiatruengroj, 9 Ratchadaphisek Road Ladyao, Jatujak, Bangkok 10900. PH 66 [protected]. Stay away for your own good!

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Steven Calm
Virginia Beach, US
Send a message
Mar 27, 2014 12:52 am EDT

In DEC 2013, we have also paid 8, 000$ for Galvanized Steel Coil but got disappointed as we did not get delivery of Galvanized Steel Coil. It is very unprofessional and we got cheated by this company. Now Nobody receives calls and no response on emails from that company after we made the payment. Company of supplier is TG STEEL INTERNATIONAL IMPEX LTD.

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divya88
Sydney, AU
Send a message
Jul 05, 2014 10:06 am EDT

SP Jain School of Global Management is conducting an international ecommerce survey as part of the Global MBA and Applied Research Program.

The findings of this project will be sent via report to the participants and will contain valuable insights into the drivers of international B2B trade. Your individual information will be kept entirely anonymous and private.

Those participants who complete the survey will go into the draw to win an Apple iPad mini. By clicking on the link to the survey you will be automatically registered.

https://www.surveymonkey.com/s/SP_JAIN_SCHOOL_OF_GLOBAL_MANAGEMENT

S P Jain School of Global Management is one of the world's leading business schools - www.spjain.org

S P Jain Global MBA program has been ranked among the Top 20 MBA programs in the world in the Forbes Best Business Schools (International) Rankings 2013.

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Jerry3
HN
Send a message
Aug 11, 2014 11:28 am EDT

THDCHEM is also a SCAM.. Ms Lisa and Jack ... BEWARE Qingdao Taihongda Chemical Company is a Fraud and they steal your money!

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Hsons
Nashville, US
Send a message
Sep 10, 2014 7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear All Internet Business Users, I and my 5 business user have been cheated from this B2B Tradekey.com company, I can provide thier name Mr Hamza, Mr Imtiaz & most hard working Mr Hamad. They have created thier own website and user who will contact you as a buyer's till they get the whole amount form you. We have have been cheated 3000 USD and before transfering the money they have promise that if we dont like the service they will return the money back and now its almost 3 months and currently they are out of contact.
Once any festival will come all buyers and along with them wont contact you, so the question here is if they have the holiday then how come buyer, its mean thier own people have created a website and treat like a buyer, they will ask you for sample and then reject your sample. thats simple. pls stay far away. If anybody want any contact of mine or from my other people who have also got looted, pls contact me. hsons.enterprises.export@gmail.com

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Hsons
Nashville, US
Send a message
Sep 10, 2014 10:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

****TRADEKEY HORROR**** ****TRADEKEY HORROR**** ****TRADEKEY HORROR**** ****TRADEKEY HORROR****
Most of them over here are Tradekey people who write positive review to fool us
Honestly, Tradekey.com has to be one of the most corrupt marketplaces on the internet. I don't see why they don't block it in the US and the rest of the world. I have been scammed so many times through companies that appear to look reputable.
For starters, when you go to look at a seller's feedback, all TradeKey shows you is the number of feedbacks, NOT the type. It doesn't matter if the feedback was negative or positive, it shows as simply a feedback. Tradekey themselves can tell you the type of feedback, but you will have to contact their customer support, which takes at least 24 business hours to respond, NEVER any quicker, they guarantee it.
Next, on TradeKey there is a rating system (called Trust Points), you gain or lose Trust Points based on your transactions, if the buyer is happy, then you gain 80 TrustPoints, if not and they open a dispute with you, then you lose 80. Your typical company will have about 200-300 points, there are Chinese scam companies with 3000, most of the time it is exactly 3000 which indicates scams most likely. If you open a TradeKey account and verify your bank account with them, you are rewarded 3000 points, however there are Chinese people who have figured out ways of cheating the points system and giving themselves huge amounts of points, so don't rely on this for a second.
Third, if you are willing to pay TradeKey $500 a year, you are given a "Gold Member Account" which makes you look more reputable. There are scammers who have figured out ways of getting Gold Member accounts.
Finally, when you are scammed (a very likely case scenario given this enviornment), and you contact TradeKey to report it, they customer support reps are extremely uncooperative and the process they make you do is ridiculous. Even if you messaged the scammer DIRECTLY through TradeKey messages, they still require you prove to them that you actually spoke with the scammer. They also require you have proof of payment, which raises concerns of ID theft, given that you are sending a crap load of personal info to some support rep you have no clue who they are.
Bottom line, I strongly advise ALL internet users to STAY AWAY from this site. I can tell countless horror stories I have had do business on this site and I have personally lost hundreds from these online scams.

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Ronnie Katikela
IN
Send a message
Sep 29, 2014 11:08 am EDT

I agree...I have been a Gold Key Member on Tradekey for two years.The amount of business I made through them is nothing compared to what I pay Them.First time they charged me $1000 for six months.SeconD time when Am not ready to pay them...They charged me $999 for one years...I desperately wanted to quit and they contacted me hell number of times offering different packages...FinalLy they send %500 for an year now ...So how come one membership have many prices...Businass is very poor on this site.I shifted to another trading website and am happily doing good business

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optionist
PK
Send a message
Oct 06, 2018 9:31 am EDT

Suggest good trading website.
Thanks in Advance

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Raddick
Alford, US
Send a message
Dec 03, 2014 7:35 pm EST

Attention Everyone:
Just tell me, Were you a free member or a premium member? You all are making stories against Tradekey. I am a Goldkey PLUS member of Tradekey and I am getting the best results even I have closed many deal in two months, .

Being a Neutral person, I would suggest you to become a Premium member and trade/deal secure.

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Wise next time.
US
Send a message
Apr 03, 2016 5:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a container of use tires through a supplier from tradekey March 2016 the company name "BF-COMMERCE GMBH" is seems to have good reputation locate in Berlin Germany with website 24 hours customer service etc... I was communicating with the manager
Wolfgang Peter after I got a Preforma invoice all in detail what we need it. after I make my second wire transfer a total of 4, 100 euros I never heard from him again they don't answer my phone calls or emails. A TOTAL FRAUD I don't think a get my money BUT If you considering to to business overseas with a company that you don't know think about more then a few times because most likely you going to lose your money...
If you are one of the people who are been scam Remember BLESS them with Love and LIFE will take care the rest form them. Be wise next time!

Y
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yolanda lukieworks
ID
Send a message
Jun 12, 2016 9:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Supplier registered in tradekey.com as plenty lighting company is a fraud. The contact person was Vernon Xie. He is a cheater. We have paid 15, 000 USD for our order to the bank he informed, He has also confirmed by mail that he received our payment . Once I got there for inspection, nothing is ready to be inspected. He said never received our payment . He excused with too much reason. When I reported to police in China, They could not receive our report due to not strong evidence although We have showed our emails about all the communication we did with that bad supplier.
Hopefully Tradekey can blocked his membership.
Because of this case I can't trust supplier from China, I am not confidence to have business with suppliers from China.
If there are a lot of people have same experience as I did, I am sure it will give disadvantage to China .
Thus China government should take care of all fraud happen.

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Harry Friedman
London, England, Greater London, GB
Send a message
Jun 23, 2021 6:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

All the stories looks like spam or trying to damage the reputation of Tradekey!

I have a business of leather products. I got the Goldkey membership before 5 years to improve my business revenue. I got genuine leads every week that enhance my business. I am still a member of Tradekey and very happy to reach potential customers.

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Francis Caudle
league, US
Send a message
Jun 23, 2021 9:14 am EDT

Tradekey is a fraud-free business portal. It is registered in China as well as in the United States. It has bank accounts in both these countries and operates worldwide. It is an excellent online service-providing company.

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Lawrence M. Mock
Rotterdam, NL
Send a message
Jun 23, 2021 9:19 am EDT

Tradekey is a scam-free company. I have worked with them many times. They always deliver what they promise. People can rely on their promises and guarantees.

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Harry98
Birmingham, England, West Midlands, GB
Send a message
Jun 24, 2021 6:15 am EDT

Tradekey looks out for its clients and they have a strict no fraud policy which makes it even secure and you can never go wrong with them.

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Jimmy67
Amsterdam, Noord-Holland, NL
Send a message
Jun 25, 2021 5:00 am EDT

Tradekey is an all-rounder in its marketing services, Customer Support, and so on, I never thought that service providers like Tradekey even exists.

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saddettin
Amsterdam, Noord-Holland, NL
Send a message
Jun 25, 2021 8:02 am EDT

I was looking for a site that gives best results in every aspect of my business than found Tradekey which holds a lot for you in your future and will help in business growth.

J
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Jenny-787
Stafford, England, Staffordshire, GB
Send a message
Jun 28, 2021 8:14 am EDT

They helped me in succeeding a total of 10 deals worth of thousands which I’m very grateful to them and looking forward to working with them more in the future.

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Susana2312
Alabama, US
Send a message
Jun 30, 2021 6:11 am EDT

My company deals in Beauty products and I was looking for a B2B platform to boost up my sales and generate leads, therefore for this I tried out Tradekey as I’ve heard that they are expert in this field and after trying them out I have to say that they are above and beyond exception and I’m glad that I found an opportunity to work with them.

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Vanessa12
Vienna, AT
Send a message
Jul 01, 2021 5:03 am EDT

No you don’t have to concern yourself with all the negative comments as they are those individuals who want to be successful overnight, it all depends upon how you tackle things, I found them to be more prominent and amazingly great I would rather suggest you to try out their paid membership.

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Mustafa9
US
Send a message
Jul 05, 2021 6:10 am EDT

This platform has earned clients from all over the world. It is the best B2B service provider with no TradeKey fraud experienced in my entire 6 years of experience with them.

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Zakaria23
US
Send a message
Jul 06, 2021 6:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Good job team! TradeKey is the best B2B company in the world. I have been associated with it for 3 years and they have never given me a tough time at all. Highly recommend this platform.

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Hansi98
US
Send a message
Jul 07, 2021 5:50 am EDT

You will never get so many benefits from any marketplace as TradeKey. Highly professional team and market-competitive plans. You will love starting your career here.

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Pogba45
US
Send a message
Jul 08, 2021 5:43 am EDT

Tradekey is the best B2B Company if you are selling chemicals!
I have been working with them for a long period. I think I have spent more than 6 years with them. Their services are the best in the world as far as I am concerned. Their account managers are always in contact with you to provide you with the best services, that’s the reason that I always give positive Tradekey reviews. There are people who will scare you by saying terms like Tradekey fraud – which Tradekey is a fraud or it is a scam. You don’t have to believe them. They don’t want to work nor allow you to.
I am a chemical seller. I started my business in Vietnam and after 3 years, I internationalized my business to have more profit. But due to restrictions and stringent rules in my country I was so afraid of how I would find a good B2B company to connect with different buyers around the world. I got positive Tradekey feedback, so I contacted them and availed of their membership. Since then, they have been very cooperative with me. They are always aware of their latest deals and services.
That’s the reason that I recommend them to everyone. And also, I ask people to never give an ear to those people who speak filth against Tradekey. These people actually know nothing about the business. I and my business friends are the biggest fans of Tradekey because our business relies on their services. And, our business is growing because I do not believe in rumours like Tradekey scam.

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Ahmed34
US
Send a message
Jul 09, 2021 8:55 am EDT

I as a rule don’t type in audits but Tradekey merit it, they booted up my trade got astonishing bargains for me, and their chief is the exceptionally exceptional and exceptionally corporative individual he took care of all the bargains for me and within the conclusion, I’ll say that they are beneficial to work with, recommend their administrations to everybody.

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Dahoud
US
Send a message
Jul 12, 2021 6:22 am EDT

Their administrations are exceptionally uncommon particularly on the Northern side of America, in spite of a few issues they oversaw to drag out a or maybe breath-taking sum of activity for my products that lead to an incredible number of sales.

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Erika78
US
Send a message
Jul 13, 2021 5:52 am EDT

I reached them to move forward my Auto-Mobile administrations so that’s how I got signed up for their premium administrations and I got to say that they progress the deals definitely indeed advanced my trade to the diverse outlets.

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Miguel132
US
Send a message
Jul 14, 2021 6:00 am EDT

They have helped my arrangements separated and for throughout quite a while they dealt with each issue for me that I don't to be sure will pressure around.

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  1. TradeKey Contacts

  2. TradeKey phone numbers
    +1 (866) 978-0321
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    +966 12 010 000
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    Saudi Arabia
    +86 106 500 2819
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    China, Beijing
    +86 203 839 4177
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    China, Guangzhou
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  3. TradeKey emails
  4. TradeKey address
    Office 501, 5th Floor, Ebrahim Ali Bhai Tower, Main Sharah-e-Faisal, Karachi, Pakistan
  5. TradeKey social media
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
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