TransferWise
Reviews and Complaints

I've been tryin to get in touch with the team for like 40 days already, man. I made a payment withdrawal from my studypool account and still ain't got no credit in my account. And on top of that, their customer service for users is just plain bad. I ain't gonna recommend this transfer service to nobody. Seriously, stay away, dude.

So, I decided to give this website called TransferWise a shot. I uploaded a copy of my passport and got verified. Then, I went ahead and set up my bank account and initiated a money transfer to an overseas bank. I answered all the security questions at my bank, feeling confident about the process. But, out of the blue, something unexpected happened – check out the photo! I was taken aback, as there was no prior warning or explanation provided. They didn't even bother to send me an email to let me know what was going on. Feeling frustrated, I decided to appeal the situation, hoping for some resolution. However, it's been a while now, and I haven't received any response yet. It's quite disappointing, to be honest.

It's been over 19 working days and my account with Wise has been blocked. I haven't received any updates or assistance from them. They sent me an email, but it was just empty words from a robotic response. I really need my money back, but it seems like Wise doesn't care about its customers. They have no soul, no empathy. I will never use Wise again, and I strongly advise everyone to do their research before trusting this company. Don't wait until your account is deactivated and it's too late. Be cautious, people!

About a year ago, I had this experience with TransferWise. I wanted to send some money to my son in Austria, and I tried multiple times. But, man, the site just kept giving me trouble. It was like a rollercoaster ride, you know? First, it told me that the money went through, and I was like, "Great, mission accomplished!" But then, out of nowhere, a day later, it hit me with the news that the transaction failed. Can you believe that? I was so frustrated!

I reached out to their support staff, hoping they could fix the issue. They were nice and all, but unfortunately, their attempts to help me were in vain. It was like banging my head against a wall, you know? Nothing seemed to work, and I just couldn't figure out what was going wrong. So, eventually, I threw in the towel and gave up. What a waste of time, seriously.

To make matters worse, I had to pay a hefty $45 wire transfer fee using my good ol' USA bank. I mean, come on! That's a lot of dough just to send some money to my own flesh and blood. It felt like they were taking advantage of me, you know? I expected a smoother and more affordable experience, but TransferWise let me down big time.

Overall, my experience with TransferWise was a major disappointment. The technical glitches and the failed transactions left me feeling frustrated and defeated. And let's not forget about that outrageous wire transfer fee! I expected better, but unfortunately, this company fell short of my expectations.

TransferWise is a company that thrives due to the shortcomings of the banking system. And let me tell you, sometimes they do a pretty good job. However, there are instances where things don't go as smoothly as one would hope. One such issue is the absence of accompanying information when receiving a payment. It's a real bummer, I tell ya!

Now, you might think that the Frequently Asked Questions (FAQ) section would provide some much-needed clarity on this matter. But alas, it falls short. So, you're left with no choice but to embark on a quest to find their contact form. It's like searching for a needle in a haystack, I swear!

After finally locating the elusive contact form, you eagerly reach out to TransferWise for answers. And boy, oh boy, their response is quick, but let me tell you, it's far from professional. They simply state that they don't provide such information. Can you believe it? I certainly can't!

Needless to say, this whole experience has left a sour taste in my mouth. I can no longer, in good conscience, recommend TransferWise to anyone. It's a real shame, considering they do have their moments of success. But hey, sometimes you win, sometimes you lose. And in this case, TransferWise has lost a customer.

It's kinda strange, ya know, that you'd expect a big-shot company like this to be all professional and stuff, but guess what? They went and did something totally unexpected. So, on the business side of things, I went ahead and signed up for an account with 'em. But guess what? They straight up declined my account! Can you believe it? So, I thought, alright, let's take this matter to the UK ombudsman and see what they have to say. Fair enough, right? Business is business after all.

But here's where things get even weirder. On the personal side, I also opened an account with these guys. And you know what they did? They went ahead and closed my personal account without even giving me a heads up! Can you believe the audacity? And the worst part is, I had some hard-earned funds in there! Like, seriously, what were they thinking?

So, of course, I had to take action. I reached out to them to address this whole mess. I mean, come on, it's only fair that they give me an explanation for their actions. I'm still waiting to hear back from them though. Let's hope they come to their senses and sort this out, 'cause it's just not right to treat customers like this.

The TransferWise system is pretty good once you manage to get your money in. However, there's a big issue with them holding onto your money for days without providing any explanation or timeline for when it will be released, even if you ask.

If you're in a hurry, I highly recommend not using TransferWise at all because they will keep your money for days. On the other hand, if you have a lot of time before you need the funds for a trip or something, then they are actually quite good.

But here's the thing, don't even bother trying to call their customer service for answers because apparently, they have no clue about the situation either. And to make matters worse, they won't even connect you with someone who might have the answers you need. It's frustrating, to say the least.

Overall, TransferWise is a decent system once your money is in, but their lack of communication and unhelpful customer service can be a major headache. So, if you're willing to deal with these issues, go ahead and give them a try. But if you value your time and want a smoother experience, it might be best to explore other options.

TransferWise is a money transfer service that unfortunately has some issues. They have been known to deactivate accounts without any explanation, which can be quite frustrating. It's like they treat their customers as if they were criminals! On top of that, they hold onto your hard-earned money for months on end, without any clear communication about when or if you'll ever get it back.

It's important to be cautious, even if you see that TransferWise has good ratings. You see, when you first open an account and make your initial transaction, a pop-up appears asking you to rate TransferWise with a perfect score of 5. Many people, including myself, were satisfied with the service on the first day and gave them a high rating. However, things took a turn for the worse later on, as they ended up stealing our money. So, it's crucial to consider other alternatives before choosing TransferWise.

Remember, it's always wise to be careful with your money and choose a reliable and trustworthy service.

I highly suggest my client to use TransferWise. The first transaction went smoothly as they delivered the money within one working day. However, in the subsequent transaction, TransferWise held onto the money my client sent and claimed that it required a verification process. Their representative in Singapore mentioned that it would take some time, but the exact duration was UNCLEAR.

It has been seven working days since then, and I have yet to receive any notification regarding the transfer. Despite my client's efforts in contacting TransferWise and being promised further updates, we have not heard anything back.

I am extremely frustrated and disappointed with this experience, and I will never recommend TransferWise to anyone again.

I had high hopes for TransferWise as a reliable way to transfer money between countries, but boy was I wrong. It's downright misleading, I tell ya. Don't even think about making transfers on the weekend, 'cause it ain't gonna happen. And get this, you have to link a bank account, but it still doesn't work properly. Can you believe it?

Now, get this, it takes them a whopping 2 business days to complete a transfer within Europe. I mean, seriously? My own bank can do that in a mere 2 hours, and they charge the same fees or sometimes even none at all. What a joke! I thought I'd give TransferWise a shot while I was traveling, but let me tell you, never again.

Oh, and get this, if your transfer is within Europe, they transfer it to some site called Sofort, which supposedly means "immediately." Ha! What a laugh! Immediately means right away to me, not after waiting for 2 business days. And if you're unlucky enough to catch it on a weekend, well, buckle up 'cause you're in for a 3-4 day wait. Sorry, guys, but you'll have to step up your game if you want my business again.

So, there you have it. TransferWise may sound like a good idea, but trust me, it's not all it's cracked up to be.