Travel To Go Travel Club’s earns a 3.2-star rating from 20 reviews, showing that the majority of members are somewhat satisfied with vacation planning services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Not Honoring Travel To Go Contract
This is a follow up from my last post.
I have been receiving emails from travel to go stating that my account is past due. I called the numbers provide to me. I have spoken to 3 different people on the phone and by email. As of Oct 2022, my account was past due. I have provided a receipt for which I had proof that I had paid for 5 years membership.
My receipt states my renewal date of Feb 20, 2024, and it show that I will receive a FREE Cancun All Inclusive trip which they said they would not honor it because it is not them... Aren't you Travel TO GO? YES
All I keep hearing is that is this is not from us... Help me understand? You are Travel To Go and just because you took over for the other salespeople, I still have a contract with Travel To Go which is you!
Desired outcome: My FREE Cancun All Inclusive trip and my contract as it states on my receipt. renewal date of Feb 20, 2024
CANCELLATION
My comment is reference to the bad experiences of complaints against Forever Grand Vacations. On Nov. 13, 2014 we purchased the vacation plan for a total of $4044.00. The next day we were on our way back to Texas. By then, we realized that we had made a mistake. I promptly called the sales office to alert them of our decision to rescind the agreement. The director called us back (on our cell ph) and offered us a better deal. He was cordial and we were also cordial, as we declined his final offer. I am pleased to say that 5 days later my account was credited back to offset the orginal draft. I am shocked after reading all of the negative comments, that we were treated so kindly. We followed the rescinding instructions on the contract and had a positive outcome.
Stay away from this liars
This is a complaint regarding business practices by Travel To Go and Tommy Middaugh.
www.traveltogo.com
My complaint is about a vacation club contract signed in July 2011 with Travel To Go, AKA SKY TRAVEL, 7964 Arjons Dr. Ste B San Diego CA 92126.
I filed a complaint with the BBB and the response I received from Tommy Middaugh, Travel To Go’s Vice President, not address the problem. I was yelled at by an employee of Travel To Go for filing theoriginal complaint and told that I had no right to do so. There's reason tobelieve that Travel To Go closed their doors in San Diego because they were being harassed by unsatisfied clients. Another story is that it was Tommy Middaugh that sold these memberships on behalf of Travel To Go /Sky Travel. I am unable to verify why they closed their San Diego doors. I requested the location of their office and they sidestep the question constantly.
When I call, I receive a price that is higher than other travel sites, they claim a place is a 5 star resort and the other travel site says a 3 star, though the other credible travel website (Expedia or Hotels.com) confirms it's the same resort. Their customer service is horrible at best on a good day and downright rude. They would rather not deal with me if I don't accept their price and pay right away. They also seem to avoid sending quotes or prices via email. I can only assume that they don't want anything in writing. They claim to have been in business for 28 years. According to the BBB, they have been in business less than 2 years. They are deceitful in their practices. I read the warnings regarding vacation club scams on the AG's website, but that was a few months too late. I need help.
I was approached on Arjons Dr., yes on the street while on vacation. This was not a package deal offering to fly me to attend some timeshare presentation like some others do.
This Vacation Club indicated the following at its presentation:
“Exclusive members only” discounts on the follow;
1. Vacation rentals such as villas, homes, condo, domestically and abroad.
2. Cruise.
3. Hotels.
4. All-inclusive vacations as in resorts in Mexico, Jamaica of the Dominican Republic.
5. All-inclusive vacations rentals, villas and condos which in this context, all-inclusive means it comes with a kitchen and not the same as all-inclusive as in Mexico, Jamaica of the Dominican Republic.
6. Prices shown on main page is what you get as a member only.
On Point 1:
I asked for a quote for a condo and I have received no quote. I think it's reasonable to receive a quote via email in writing. I filled out the request form online requesting a condo/home/non-hotel style. I requested the quote via email. I like to confirm I am getting the best possible price. I have received no response. When I called, I was told that she had 150 bookings to take care of
that day. That's more than 15 bookings an hour in an 8 hour day. I find it difficult to believe. I sent several requests for the quote because I wanted to book the flights which were at a good price at the time. Again, no reply was received. I have not even received a reply acknowledging they received my email. I request an email just to say that she was working on it. Not even a reply to that. Needless to say, the prices of the flights have increased. So I decided to move on and research another vacation.
On Point 2:
All prices for the cruises found on their website are available to the general public at other travel sites. Because the prices of the flights increased on my 1st request I checked their website for cruises. I look for a cruise on Carnival and Royal Caribbean. I then checked the price on the respective Cruise Line companies own websites. The prices were the same. During the presentation we were told that we would receive members-only exclusive discounts on all cruises on their website. This was obviously not the case. The prices on Carnival and Royal Caribbean's websites require no special membership. When I entered my past cruiser number on Carnival, I received the same discount as the one reflected on Elite's website as a repeat cruiser. I am finding no real advantage to this membership. Elite's website also offer deals for the flexible and last minute traveler, but these are the same offers that the cruise line companies offer to fill up their boats. I have since discovered that the sight portals to the travel.com website.
On Point 3:
Prices for hotels are the same as Hotels.com and travel.com which are available to the general public. At the presentation, they said that they receive special deals on hotels on their website. These deals are exclusive to members. I looked for a hotel on Elite's website and did the same on Hotels.com and found that the prices were the same. When I asked why they were the same, they
explained that Elite purchase rooms at these hotels, resorts and condos and then pass the savings to the members. She then instructed me to search hotels on Travel To Go website and lead me to some rooms that had prices that had a strikeout line through a price and a discounted price right next to it. This was Elite's exclusive price for members. Hotels.com has the same scenario on
the same hotels on the same days. Then I clicked on the hotel on Elite's website only to find out that it's a portal to travel.com which is a travel website. No membership fee is needed to book on Travel.com. I feel that I paid for a membership that guaranteed exclusive discounts that are the same as offered to the general public.
On Point 4:
At the presentation, I was told that they members receive special deals on all-inclusive resorts (the kind with alcohol, food and accommodation included with the price is found in Mexico and the Dominican Republic). All prices received from Travel To Go were higher than what was available on Expedia.com and Expedia.com does not have a special membership fee. After a several lengthy
conversations with the Elite employee they then told me that I the quote incorrectly, which lead me to believe that they did it not to deal with me anymore. I requested that they send me the correct price via email and I received no such email.
On Point 5:
I request quotes and received nothing. I have requested quotes for condo resorts and villas as well as all-inclusive resorts by email and call asking them to send it by email, only to be ignored. They told me I requested too many quotes. When I receive no reply in 2-3 days, I generally send another. This is not unreasonable.
On point 6:
Prices shown on main page is never available for your time frame. On the website, the comparison prices of what the public pay vs. what a member pays are displayed. There is no indication for which week or for which dates those members’ prices are good. When I call, a different price (higher price) is offered and when I ask them why it's not the same as the price online the answer is always, that's for a different week.
Other discoveries: Travel To Go operates under other names. The websites are identical. I believe there is more. I believe there is more.
www.traveltogo.com (Travel To Go)
http://www.facebook.com/TravelToGoVacations (Travel to go facebook)
There’s is nothing exclusive about its services. You can get better at other websites without a membership fee. I was scammed.
Is Travel To Go Travel Club Legit?
Travel To Go Travel Club earns a trustworthiness rating of 98%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Travel To Go Travel Club. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Traveltogo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Traveltogo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Traveltogo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The traveltogo.com may offer a niche product or service that is only of interest to a smaller audience.
scam company? scam hiring techniques, hires when they arent set up, weird excuses wastes time
I urge anyone applying to this company or starting to work for them to beware...they have ads on craigsilst where they are hiring people as telephone sales reps, but anything they do seems nothing short of a scam or not only shady but very unethical irresponsible and you will end up wasting your time and being paid NOTHING. they are a fly by the night office that isn't even open with 100 glitches, that is hiring people not sure why but they are. I applied with them to work there, and the guy made it sound as if it was an office, he was sending reps back and other strange things...he then called me to hire me-- i was glad b/c it sounded good and I turned down ANOTHER job offer i had and missed their training to go work there. However, the first day I showed up-- i was the ONLY employee there...this was a huge red flag of course.
The guy 'tom lay' had excuses as to what happened to the other person... and was still interviewing people. When i went in for my initial interview I was told by the idiot at the front desk "hes making all his decisions today so come in today"-- HUGE mistake...dont make the same mistake I did that's for sure. I missed out on a REAL job and other interviews to get screwed over by this company...prior to going in the first day i was starting to get a really bad feeling about the company and why there were no employees...then i went to work and they had this raelly weird long script written by this person who doesnt know what he's doing-- it seems as if they had never done this program before and everything told to me was a lie. They had a really lame system for leads, and they were desperate to interview people and hired another person while i was there to start two days later--again two days later not sure why? Also in their employee packet...they make you sign a disclaimer tha you can't get paid unless you work there 10 days straight...whether its due to termination or quitting...again very shady...the owner person told me then that...he had to get a few sales to "show the owners that he was serious and then they would get him better leads"...ok so this is a new room he's opening up...and has to prove to the owner he's going to sell this program-- again WTF? why would you hire people under THESE circumstancse? what kind of joke was this? their secretary was some hispanic bimbo idiot who was cheering you on if you got on the phone or did anything..it was so strange and weird...my gut was telling me to get out of there asap...
i went to work that day and then the next day...and the next day...was told they were shutting down early. They had bad leads, and their closer couldnt' close any of them...
So I was sent home...everything seemed shady-- the way they were doing things...no employees...and just sitting there with the promises of who knows what. I had a feeling that no matter what i wasnt going to get paid and was either going to get let go soon or something was going to happen. The next day-- third day i was TEXTED by someone that they were shutting down due to 'server issues"...again WTF? why would a company even hire ANYONE then claim they are shutting down? im not sure what kind of place this is, but of course its shady as they come not legitimate and stay away beware! rather than being able to look for good jobs I was stuck wasting my time at that craphole being screwed over and even missed out on real work which I was hired at ! all i can say is stay FAR away from this company...and the idiots associated with it-- you'll get scammed and screwed and get nothing excpept scammed! Worst part is they will end up getting ALL your personal information too and who nkows if they are even a legit company at all!
The complaint has been investigated and resolved to the customer’s satisfaction.
Con Artists
LIARS, CHEATERS, THIEVES, CROOKS. Fraud. Tommy Middaugh, Jeanette Bunn and the people at Travel to Go d.b.a. Sky Travel need a class action against them. Total misrepresention of the facts. Great scam artists. Promised the best rates and service and I found none. They could not even locate a hotel with poolside rooms in Sioux Falls, SD. I gave them and their price was higher than my person price. Could not get me cheap airfare on a number of flights.! Their 3 day policy to end a contract and cancel is completely bogus as well and you are not told that. Vacationers would have no reason to try the services within the first3days.
I should have checked the Better Business Bureau Report on Travel To GO first. It is awful and a complete travesty that people would wake up in the morning with full deceit on their mind. ! This will make some of you other buyers really mad...I only got stuck with 50% of the full price because they let our friends pay the other 50% as a package deal. They told us they were not tied to any specific hotel but when you go online or call, the people at Travel TO Go will tell you they are committed to Choice Hotels. Another lie! TRAVEL TO GO had sold us a product they cannot deliver!
Liars and Cheats
LIARS, CHEATERS, THIEVES, CROOKS. Fraud. Tommy Middaugh, Jeanette Bunn and the people at Travel to Go d.b.a. Sky Travel need a class action against them. Total misrepresention of the facts. Great scam artists. Promised the best rates and service and I found none. They could not even locate a hotel with poolside rooms in Sioux Falls, SD. I gave them and their price was higher than my person price. Could not get me cheap airfare on a number of flights.! Their 3 day policy to end a contract and cancel is completely bogus as well and you are not told that. Vacationers would have no reason to try the services within the first3days.
I should have checked the Better Business Bureau Report on Travel To GO first. It is awful and a complete travesty that people would wake up in the morning with full deceit on their mind. ! This will make some of you other buyers really mad...I only got stuck with 50% of the full price because they let our friends pay the other 50% as a package deal. They told us they were not tied to any specific hotel but when you go online or call, the people at Travel TO Go will tell you they are committed to Choice Hotels. Another lie! TRAVEL TO GO had sold us a product they cannot deliver!
SCAM
If someone from this company approaches you run for dear life. They have totally misrepresented everything. We have gotten the run around for every person we have spoken to about non-performance. Now I know why they are not a member of the Better Business Bureau. They have been unable to book any flights or hotels for us. One of the last times we called we were informed to just go online and look up the info. for ourselves. When we called to get a refund we were told to speak to different people; they were never in or they were busy. They never returned our call. When we threatened to sue the "manager" Randy Parker apologizes and "bumped us up to platinum" and said from this point o he would personally handle our account. I gave him the information, called at least 5 times and in between he promised to call on Thursday, January, 26, 2012, with our bookings. I have called twice today, February 9, 2012 and so far everybody is very busy.
The complaint has been investigated and resolved to the customer’s satisfaction.
Shearin,
We have been through the same this with Travel To Go they put $5749.00 on our credit card we have been trying to cancel this membership after seeing all the bad reviews we have been treated very rudely and nothing they told us is true it is far from it. They promised 60-70% discounts on packages their packages are actually higher than what you can get online yourself. Mr. Randy Parker is the one that sold us the package promising us the world when in reality this is nothing more than a scam. When I called to cancel our membership of course everyone was too busy to talk to me until I filed a claim with the BBB so far we still have nothing resolved. They said I could sell my package by Worldnet who wants another $200.00 to list it with no promises of how long or how much we could get out of it. The person I talked to at Worldnet said we would be lucky to get $1000.00 for a $5500.00 package that we have had less than a month. Please let me know what has happened with you have you been able to resolve anything.
Thanks,
Becky
Horrible company
My wife and i were definitely getting ready to live and retire together with chosen the fact that we would like to carry out numerous going even as have never have the amount of time to carry out it all earlier than. When getting one of the best bargain people thought we would work with those types of "vacation clubs" even as own over heard some terrific things about him or her. People came to this company identified as traveltogo and were definitely sharing how you can usually get this comfort vacation rentals for just a good percentage within the price tags the fact that anyone may well by chance grant, certain quite possibly as many as 80% out. Actually sounds like considerably which means that people long been buying the tavern together with applying affordable $3000 profit when the earliest an area of the funds. People were feeling we might conveniently save you that much the crazy things that numerous vacations that many of us might possibly be currently taking for those corresponding significant price savings.
A few four weeks once investing in people thought to reserve some of our earliest day at Mexico together with were going to vacation within the same exact lodge they will have applied to any samples within the demo we'd came to. Anytime planning to reserve for a start people were definitely cured rather rudely across the mobile given that people didn't remember some of our person multitude. Once we have the fact that piece straightened released, needless to say the prospect distributor was initially basically possessing a lousy daytime, and perhaps people notion. They then required with regards to the place people were going to choose together with people said to the criminals to any Mexican lodge which had been applied to any example of this demo, these said to individuals it had become not available and therefore we'd to choose something more productive. The presently came across as unexpected even as may not be imagined to own all "blackout" date ranges. People says so let me check out one other that time these says it had become on the market however, as soon as they quoted any level That i close to was thrown off within the office chair, it had become about $1200 one week even more consequently most things we'd been able to look for regarding all of our within the same exact lodge. A huge amount of meant for cutting back. When you complained together with required a good director people were definitely said to people were stressful together with people it is fair to get identified as to come back. Good the fact that for no reason developed, when you complained even more together with asked a good reclaim were definitely for a second time forgotten about. People were definitely start to ensure this may be a trick provider together with people were definitely attending get released some of our $3000 downpayment for that unnecessary holiday process. Travel to choose trick may be a dreadful provider together with To get the cheapest during keeping away from him or her! Deeper investigate highlighted they own a lot of FTC, BBB and Suitable Filings alongside him or her! Travel to choose ripoff may be a dreadful provider together with My organization is floored that they'll also pursue to use as they definitely frequently undertake merely duplicate consumers out! As expected you'll find archived all of our personal injury suit against this dreadful provider yet it is actually perhaps basically attending get one other sacrificed produce for example most of the other individuals. Sow how does this company vacation in online business as soon as they happen to be ripping consumers out, day to day?
Vacation strategy with travel to choose trick this is a finished ripoff and they will require your hard earned cash with out system for example these hope!
Travel To Go
Shame on me for dealing with Travel To Go! run if you hear their name!
I filed a complaint with them and they called several days after and offered me a refund of what they charged on my credit card, but keeping the 1980.00 deposit I had previously sent them. that was fine for me, but i had close the old account to stop future charges, so i told the lady on the phone that I was not sure she could credit them back to the old account. she said she would call me the next day, which she did, just to tell me they withdrew their offer and they will not credit my money back! Scam!scam! scam! i am going to file complaint everywhere i can until i get my money. Stay away from Travel to go.
The complaint has been investigated and resolved to the customer’s satisfaction.
Did not refund my money after I cancelled when I discovered Travel To Go was a fraud. I filed a police report and will go after them in Civil Court. Google them, and look them up under white pages. Travel To Go ripping everyone off I wonder how they are still in business. Stay away from Travel To Go they just take your money and then ignore you.
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
Hmmm... Seems like you should also share your complaint on www.shouldibuyatravelclub.com - they have a whole section dedicated to TravelToGo and other travel clubs. If you share your complaint, maybe they will see it?
They are other people in this site. With similar complains you know.
Care to add more? Little details please.
http://www.getpayback.com/travel-websites/traveltogo-com-travel-to-go-inc/
You arent the only one, looks like. That have complains.
Travel To Go Complaints
I wish I never did business with Travel To Go. Not only are they rude, they forget we are still the customer. They make up rules as they go along, say it is in contract...not that I signed, did you review yours. Don't let them tell you what is in there, read it, give it to your lawyer to read. BBB gave them a big fat F. Anyone considering buying from Travel TO Go...I promise you will regret it if you do. Do your research. stay away from TRAVEL TO GO
The complaint has been investigated and resolved to the customer’s satisfaction.
RIPOFF
Beware of Travel To Go (traveltogo.com)! They ruined
my weekend! I had decided to use their company to book a cabin I found
on the internet as a surprise weekend getaway for my husband. I
talked to an employee and gave her all my information,
requesting 2 nights, no pets, etc. and she said she would be sending
me the final booking agreement via mail and even offered a 3rd night
free if we wanted. A few days later, Travel to go call me and says they
messed up and was told by other partners that they needed to get a 3 night
minimum booking from me because it was President's Day weekend. I
tell them I have not budgeted an extra $150+ into my trip, and they says
since it was their mistake, they would "rectify" the situation. So, I am
thinking they are going to take care of the problem and get back to me.
Well, a few days later I get an email from them and thhey say sorry but they
want to know if I still want the cabin. I let them know that I still
want the cabin for the 2 days, but not if I am required to pay more
than what was originally agreed upon. They send me the RUDEST email
back saying they are not "requiring" me to pay for the 3rd night
because I can find other accommodations! And, that it "isn't as if
we've been stringing you along for weeks", and that other guests are
willing to pay for all 3 nights! they did offer to split the 3rd night
with me, after originally offering a pitiful 10% discount, but she was
so rude and seemed so inconvenienced by my business that I didn't want
to give them a single dime of my money. I had stopped looking for
other options because I THOUGHT I had secured a nice, romantic
getaway. I couldn't believe that any professional business would
screw up and then expect me to pay more for it, and then suggest that
I just go away so they could get more money from someone else!I sent them a scathing email saying I would not recommend their business to anyone! So, beware of
Travel To Go and the rude, unprofessional, inconsiderate employees! DO NOT USE TRAVEL TO GO.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was just informed that My contract had expired 10/13/2023. today is11/3/2023 I tried to explain to the person on the other end of the call that i have a receipt that stated my contract expires on 2/20/2024. he stated that they could not honor this contract? Anyone have any advice? I paid for a 5-year contract, and it came with a Cancun all-inclusive trip with no expiration date. When i asked about the trip he stated that i had to contact the persons from the 3rd party that is on the vouchered, I informed him that the voucher is from travel to go. i asked to speak to a supervisor and his response was " we have supervisor here, but they are just going to tell you the same thing". At that point I was getting very upset and asked has anyone sued them yet for a breach of contract? no response. Is anyone else had this issue?
traveltogo is a scam! BEWARE! I booked flights on traveltogo.com and contacted the company. I spoke with a sales representative to reschedule flights but I got the runaround until after the date of flight.
We had bought travel insurance and in this case, my travel companion was ill with medical proof. They reported us a no-show to American Airlines voiding all credit.
I have emailed the company eight times and I have called to claim insurance and to speak with a representative with no response and no coperation. They spoke with a heavy accent and
is impossible to understand. Do not waste your time with traveltogo because they will scam you and you will end up like me filing complaints.
Andrew. S
TRAVEL TO GO SCAM
One of the biggest and longest running scams to date is the Vacation Fraud, where you or a loved one is told that they have won a free vacation package or a glamorous cruise getaway. If not totally "free", these "agents" say that they can get you that dream tour for a rock-bottom price. At this point, you, like many other law-abiding citizens start thinking "what could possibly go wrong?" A lot, apparently. The economy is bad and you are already hesitant to go away on vacation, yet you know the hazards of not taking that much needed time off. You book your trip, pay your deposit, hop on a flight, and your nightmare begins! According to the Department of Health and Human Services, consumers are defrauded out of millions of dollars every month by travel and vacation scams from various online companies like Travel To Go (http://www.traveltogo.com) Let's just start with the obvious: you will not get a free vacation. Here are some of the scams used by these companies:
You are called and told you are getting a free vacation package but you must pay "fees" to reserve this opportunity. Then after you pay these fees, the "travel agency" can no longer be found. Their phone line has been disconnected and there is no way you can get your money back. Another variation of this scam is telling you that you've been booked on a luxurious vacation trip verycheaply, but this is only for a "limited time". You are then asked to pay a "reservation fee" immediately (and this is usually a big amount) to assure your slot. It's only after payment that the "travel agent" tells you that your vacation dates are not available or, after some time, will tell you that the offer has already "expired". Then the "Agent" also disappears, along with your money.
These scams are usually characterized by unrealistic low prices or free or exclusive offers. Scam-artists have many methods and techniques for depriving you of your hard earned money, but by becoming informed about how these scam-artists operate you can learn to identify when you may be getting set up and protect yourself. Here are three tips to help get you started.
1. Be aware of the buzzwords associated with travel and vacation scams. Offers filled with buzzwords such as free, guaranteed, you're eligible to win, vacation offer, you've just won, something for nothing, last chance, today only, and so on. Don't be seduced by the words, any offer that is good, valid and mutually beneficial doesn't need to seduce the consumer. A good offer only requires an explanation of how it works and why it is mutually beneficial.
2. Arrange your vacation trips through local, established businesses. As I said earlier, legitimate companies do provide discount vacation packages (as a result of a competitive market) and may very well offer a free vacation after so many bookings.
3. Get it in writing. The best way to verify the offer and your subsequent arrangements is to have the details in writing with the cancellation and refund policies of the company.
So long as you keep these three simple tips in mind you should have a fun and happy vacation. Enjoy your vacation and spend the time with your family and your friends and make sure that you get your well deserved break from work. Have fun!
The complaint has been investigated and resolved to the customer’s satisfaction.
SCAMMERS
traveltogo.com is a waste of time. I Bought an airline ticket through Traveltogo. I became ill for 8 weeks, (pneumonia) and could not use it.
After I received a busy signal at their phone number, I explained this situation completely via email. Few days later they replied with a short email saying "call us". I called, and was waiting in the phone tree for 20 min. Then I hung up, and sent another email saying if they could not resolve the issue via email, I would write this review (posted many places) which I am now writing (they later left ANOTHER email and message saying "call us"). Clearly they are playing games and they just want your money - STAY AWAY FROM TRAVELTOGO.COM DONT USE THEM.
The complaint has been investigated and resolved to the customer’s satisfaction.
ripoff
My wife and I were getting ready to retire and decided that we would like to do a lot of traveling as we have never had the time to do it before. In order to get the best deal we thought we would join one of those "vacation clubs" as we have heard some good things about them. We attended this company called traveltogo and they were talking about how we can get this amazing luxury resorts for just a fraction of the prices that anyone else could ever give, some even up to 80% off. Sounds like a great deal so we ended up buying the club and putting down $3000 cash as the first part of the payments. We felt we would easily save this much with all of the different trips that we would be taking at these promised huge savings.
DO NOT use Traveltogo.com! About a month after purchasing we decided to book our first trip to Mexico and wanted to stay at the same resort that they had used in the examples at the presentation we had attended. When trying to book first of all we were treated very rudely over the phone because we didn't remember our member number. Once we got that part straightened out, obviously the customer rep was just having a bad day, or so we thought. They then asked as to where we wanted to go and we told them to the Mexican resort that was used in the example presentation, they told us it was not available and that we had to pick something else. This already seemed strange as we are not supposed to have any "blackout" dates. We said ok let's try another this time they said it was available but when they quoted the rate I nearly fell of the chair, it was over $1200 a week more then anything that we had been able to find on our own at the same resort. So much for saving money. When we complained and asked for a supervisor we were told they were busy and we would have to be called back. Well that never happened, when we complained more and requested a refund were again ignored. We were starting to see that his is a scam company and we were going to be out our $3000 downpayment for a useless travel program. Travel to go scam is a horrible company and I would recommend in staying away from them! Further research showed that they have several FTC, BBB and even Legal Filings against them! Travel to go ripoff is a horrible company and I am shocked that they can still continue to operate as they seem to do nothing but rip people off! Needless to say we have filed our own lawsuit against this horrible company however it's probably just going to be another lost cause like all the others. How does this company stay in business when they are ripping people off, everyday?
Stay way from travel to go scam it's a complete ripoff and they will take your money with no product like they promise!
Johnathan & Tammy McIntosh
scam
My wife and I were getting ready to retire and decided that we would like to do a lot of traveling as we have never had the time to do it before. In order to get the best deal we thought we would join one of those "vacation clubs" as we have heard some good things about them. We attended this company called traveltogo and they were talking about how we can get this amazing luxury resorts for just a fraction of the prices that anyone else could ever give, some even up to 80% off. Sounds like a great deal so we ended up buying the club and putting down $3000 cash as the first part of the payments. We felt we would easily save this much with all of the different trips that we would be taking at these promised huge savings.
DO NOT use Traveltogo.com! About a month after purchasing we decided to book our first trip to Mexico and wanted to stay at the same resort that they had used in the examples at the presentation we had attended. When trying to book first of all we were treated very rudely over the phone because we didn't remember our member number. Once we got that part straightened out, obviously the customer rep was just having a bad day, or so we thought. They then asked as to where we wanted to go and we told them to the Mexican resort that was used in the example presentation, they told us it was not available and that we had to pick something else. This already seemed strange as we are not supposed to have any "blackout" dates. We said ok let's try another this time they said it was available but when they quoted the rate I nearly fell of the chair, it was over $1200 a week more then anything that we had been able to find on our own at the same resort. So much for saving money. When we complained and asked for a supervisor we were told they were busy and we would have to be called back. Well that never happened, when we complained more and requested a refund were again ignored. We were starting to see that his is a scam company and we were going to be out our $3000 downpayment for a useless travel program. Travel to go scam is a horrible company and I would recommend in staying away from them! Further research showed that they have several FTC, BBB and even Legal Filings against them! Travel to go ripoff is a horrible company and I am shocked that they can still continue to operate as they seem to do nothing but rip people off! Needless to say we have filed our own lawsuit against this horrible company however it's probably just going to be another lost cause like all the others. How does this company stay in business when they are ripping people off, everyday?
Stay way from travel to go scam it's a complete ripoff and they will take your money with no product like they promise!
Johnathan & Tammy McIntosh
My wife and I were getting ready to retire and decided that we would like to do a lot of traveling as we have never had the time to do it before. In order to get the best deal we thought we would join one of those "vacation clubs" as we have heard some good things about them. We attended this company called traveltogo and they were talking about how we can get this amazing luxury resorts for just a fraction of the prices that anyone else could ever give, some even up to 80% off. Sounds like a great deal so we ended up buying the club and putting down $3000 cash as the first part of the payments. We felt we would easily save this much with all of the different trips that we would be taking at these promised huge savings.
DO NOT use Traveltogo.com! About a month after purchasing we decided to book our first trip to Mexico and wanted to stay at the same resort that they had used in the examples at the presentation we had attended. When trying to book first of all we were treated very rudely over the phone because we didn't remember our member number. Once we got that part straightened out, obviously the customer rep was just having a bad day, or so we thought. They then asked as to where we wanted to go and we told them to the Mexican resort that was used in the example presentation, they told us it was not available and that we had to pick something else. This already seemed strange as we are not supposed to have any "blackout" dates. We said ok let's try another this time they said it was available but when they quoted the rate I nearly fell of the chair, it was over $1200 a week more then anything that we had been able to find on our own at the same resort. So much for saving money. When we complained and asked for a supervisor we were told they were busy and we would have to be called back. Well that never happened, when we complained more and requested a refund were again ignored. We were starting to see that his is a scam company and we were going to be out our $3000 downpayment for a useless travel program. Travel to go scam is a horrible company and I would recommend in staying away from them! Further research showed that they have several FTC, BBB and even Legal Filings against them! Travel to go ripoff is a horrible company and I am shocked that they can still continue to operate as they seem to do nothing but rip people off! Needless to say we have filed our own lawsuit against this horrible company however it's probably just going to be another lost cause like all the others. How does this company stay in business when they are ripping people off, everyday?
Stay way from travel to go scam it's a complete ripoff and they will take your money with no product like they promise!
Johnathan & Tammy McIntosh
thanks for share, people also should check this before purchase something when they travel, good luck
http://www.timesharescam.com/
traveltogo.com is a waste of time. I Bought an airline ticket through Traveltogo. I became ill for 8 weeks, (pneumonia) and could not use it.
After I received a busy signal at their phone number, I explained this situation completely via email. Few days later they replied with a short email saying "call us".
I called, and was waiting in the phone tree for 20 min. Then I hung up, and sent another email saying if they could
not resolve the issue via email, I would write this review (posted many places) which I am now writing
(they later left ANOTHER email and message saying "call us"). Clearly they are playing games and they just want your money - STAY AWAY FROM TRAVELTOGO.COM
DONT USE THEM.
Travel to Go Scam Travel to go took my money!
My wife and I were getting ready to retire and decided that we would like to do a lot of traveling as we have never had the time to do it before. In order to get the best deal we thought we would join one of those "vacation clubs" as we have heard some good things about them. We attended this company called travel 2 go and they were talking about how we can get this amazing luxury resorts for just a fraction of the prices that anyone else could ever give, some even up to 80% off. Sounds like a great deal so we ended up buying the club and putting down $3000 cash as the first part of the payments. We felt we would easily save this much with all of the different trips that we would be taking at these promised huge savings.
About a month after purchasing we decided to book our first trip to Mexico and wanted to stay at the same resort that they had used in the examples at the presentation we had attended. When trying to book first of all we were treated very rudely over the phone because we didn't remember our member number. Once we got that part straightened out, obviously the customer rep was just having a bad day, or so we thought. They then asked as to where we wanted to go and we told them to the Mexican resort that was used in the example presentation, they told us it was not available and that we had to pick something else. This already seemed strange as we are not supposed to have any "blackout" dates. We said ok let's try another this time they said it was available but when they quoted the rate I nearly fell of the chair, it was over $1200 a week more then anything that we had been able to find on our own at the same resort. So much for saving money. When we complained and asked for a supervisor we were told they were busy and we would have to be called back. Well that never happened, when we complained more and requested a refund were again ignored. We were starting to see that his is a scam company and we were going to be out our $3000 downpayment for a useless travel program. Travel to go scam is a horrible company and I would recommend in staying away from them! Further research showed that they have several FTC, BBB and even Legal Filings against them! Travel to go ripoff is a horrible company and I am shocked that they can still continue to operate as they seem to do nothing but rip people off! Needless to say we have filed our own lawsuit against this horrible company however it's probably just going to be another lost cause like all the others. How does this company stay in business when they are ripping people off, everyday?
Stay way from travel to go scam it's a complete ripoff and they will take your money with no product like they promise!
Johnathan & Tammy McIntosh
The complaint has been investigated and resolved to the customer’s satisfaction.
I was scammed by Travel To Go - Sky Travel - JD & T Enterprises INC. Tommy Middough - Jeanette Bunn - Scott Bridge
This travel club is a complete scam! They have ripped me off for over $5200.00 and there product has no savings at all, the sales man who sold me claimed to be an owner of the company his name is Tommy Middough he lied to me over and over saying there was 30-40% off flights and over 75% off hotels this could be nothing further than the truth! The other owner named Jeanette Bunn has been scamming people for over 15 years and now works for an organization named "CARE" she claims to care for her clients and people but she is a professional "con artist" I have done some searching on these people and this Tommy Middough guy has to or three aliases and a felony criminal record! The other owner is Scotty Bridge I am still investigating him! Travel To Go Sky Travel JD & T Enterprises was opened by Jeanette Bunn's mother Diane Sharp who is an accomplice in this whole fraud! There site is blocked so consumers cant see what the real deal is and when you buy they don't give you access to the product till after the cancellation period. There site is a hyperlink page with marked up Expedia prices! you can get it cheaper your self on the internet. They charge people $3000 to $8000 dollars per membership and fraud people for there money! they have over 8 judgements and a ton of law suits I am attaching there Dun & Bradstreet report for everyone to see! stay away from these scammers!
The complaint has been investigated and resolved to the customer’s satisfaction.
Please take the opportunity to share your travel club scam experiences on www.shouldibuyatravelclub.com
Dont let others fall victim to the same scenario you lived through. Sharing your thoughts on this great site and others that are more industry specific ensures your complaint gets the exposure to help prevent scams from operating in the United States.
SCAM! SCAM! SCAM! DO NOT TRUST THESE PEOPLE! Diane and Jeanette Nunez (Bunn) are CON ARTISTS!
You fools did you really fall for this scam!!!
This is the question we asked ourselves after finding out that the Travel To Go marketing approach is a scam and a well organized rip-off scheme.
Great presentation and great vacation package until you read the fine print in the VIP Membership program they hand over to you AFTER YOU HAVE SIGNED UP.
If you have been scammed you probably feel sick to your stomach however you may be able to get help from your credit card company* (if you bought the package using your credit card).
They helped us! CALL THEM NOW AND FILE A COMPLAINT.
Apparently Travel To Go Inc. is well known for their fraudulent business practice which is tied to “short lived” distributors and “travel agents” promoting their “product”.
It appears they repeat somewhat identical schemes across the country. Here is how they got to us.
Travel To Go or their “distributor” sends out post cards via USPS promising free airline tickets to anywhere in the Continental United States if you attend a sales presentation.
When you call the number they tell you that you will receive two FREE airline tickets** and a FREE rental car for a week if you attend their presentation.
NOTE: Travel To Go Inc. is not yet mentioned anywhere.
Instead you will be referred to a “Travel Agent”. In our case Vacation Professionals Inc,
13 Branch Street Suite 105
Methuen, MA 01844
Phone number [protected]
Also traced to:
133 Main St
North Andover, MA 01845
Represented by Elisa Werbe and Rick Silverman
Tab Ferguson, claiming to be a retired US Marine made a great presentation of the benefits we could expect from Travel to To Inc. He introduced TTG as a market leader in wholesale vacation packages and explained that AAA used them as their main supplier. TTG were also the preferred travel agent for GE among other large corporations.
As a member we would have direct access to the wholesale market.
During the presentation they offered us additional benefits if we signed up “today”
• A $1000 travel voucher valid for 24 months.
• A Cancun trip
• A free Condo week.
To make a long story short, we were presented with a great package that would benefit our entire family and we signed!
Subsequently Elisa Werbe also asked us to sign some additional forms with various disclaimers, one of them actually stated that “the Service Contract is a legally binding agreement and not subject to a right of rescission under law or regulation”. Actually we had no intention to rescind because the benefits and the overall plan were very attractive.
However none of the benefits could be honored by Travel To Go Inc because Vacation Professionals Inc – Distributor for Travel To Go Inc had gone out of business.
* As an alternative your states Department of Business Regulation or your state’s Attorney General (naag.org) may be able to help get your money back.
Here is a link to an “Emergency Cease and Desist Order” issued by Rhode Island Department of Business Regulation.
www.projo.com/news/pdf/20070308_travel_agency_order.pdf
Thank you Peter in Stamford CT for providing this link in your report: /URL removed/
You can also try to contact the Federal Trade Commission (ftc.gov)
** We filled out the paperwork for the free rental car and airline tickets and mailed it by certified mail to:
VIP Travel Reservations Inc.
4606 S Clyde Morris Blvd St 1P
Port Orange, FL 32129
Alternative dates were submitted (two for the airline tickets and three for the rental car). Consequently don’t expect to match the rental car lease with the date of your arrival.
…anyway don’t expect to the airline tickets either because they will send you a letter telling you that “we can not process your request due to availability within our allotment”.
FRAUD FRAUD FRAUD!
The rules for selecting the dates are set up to make it almost impossible to pick travel dates. VIP Travel Reservation’s Terms and Conditions states: “ This offer is not available on New Year’s Day, Martin Luther King, Jr., Presidents Day, Easter, Memorial Day, Independence Day, Spring Break, Labor Day, Columbus Day, Veterans Day, Thanksgiving or Christmas or a full seven days before and after any of these holidays, Peak season is during the months of June, July and August for all states. For Florida, Utah, Idaho, Nevada and Colorado it also includes January, February and March.”
In addition they require 45 or 60 days between the travel dates you select.
They were able to match ours, I got 2 certificates one for a 7 night cruise and 1 for airfare that could be used together. The first time I screwed it up and I didn't sent them in certified mail and tried my hardest, begged, pleaded, threatened, everything and they wouldn't take it, it was void. I went back to the people I got it from they gave me new ones, I sent them in and the first date was not available but the second was. They booked my air to Ft. Lauderdale, the booked my cruise to Nassau, St Thomas, San Juan, and Grand Turk, and they booked me an extra night in Ft. Lauderdale before my cruise at a good rate. So, it isn't a scam they will book you but I can vouch for it when you say yes, YOU MUST FOLLOW ALL TERMS AND CONDITIONS!
Well Mike H of NH, what gives... from your post and from VIP's response I would really be interested in hearing the end of the story. On the other hand, I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.
I don't know who Travel to Go of Vacation Professionals are but I did get 2 certificates from VIP Travel, one for a car for 7 days and one for air line tickets for 2 adults. I've used the car last month and my air is officially booked for March. I'm pretty happy with all of it, all I can say, is ya, follow the rules, they can be kinda hard to get a hold of, and you'll get further if ya just call back rather then leave a message. Those are my tips to anyone having trouble cause both my certificates did work out for me.
seems I had the same certificates that you got, I had their Fly USA certificate as well as a 7 day car rental and it cost us $131 for the air and $59 for the car. We also paid an additional $23 to upgrade our car rental. It all seemed to work very well for us for our trip to Portland to see our grand kids.
I'm not sure about the other companies you talk about here, but my certificate was just for the 2 airline tickets but did not include a rental car. We got back from our trip last night. My only complaint is that the notice they gave me of my trip being available was inside a month from the dates we wanted. But who am I to complain, they came through even if I was getting a little nervous! They also booked a car for me while I was there and a hotel stay for the three nights I couldn't stay with my sister, both at a reasonable rate. I can say I did receive a similar letter to the one you state you did, it stated my first date was not available and they would move to our next choice. They moved to our next choice and it was available. I will use VIP again in the future.
Ok, I can not speak for Travel to Go or Vacation Professionals because I am not affiliated with them in any way. I can say as for your travel certificates, first off we have no Mike or Michael H in West Newbury, MA or anyone with a last name starting with an H for that matter, and in search our database for Mike or Michael H I come up with 4 in NH as your tag name says, all from 2008 and 2009, 3 of which traveled with air and car rental, one of which requested Christmas and cancelled. Not sure where you fall in to all of this, or if you do at all, but I can say yes, all the terms and conditions must be followed in order to obtain travel on all of our certificates. And if you would like to contact our office at [protected] opt 6, we would be happy to do all we can to help you use your certificates if possible. With out accurate contact information, however, I am unable to provide any further information on our dealing with you.
Do not get involved with Travel to Go
We paid $3990.00 to sign up for group travel through a company called Vacation Professionals that was hire by Travel to Go to increase their client base. We were told that our travel would be much cheaper by using their "group rate" than traveling alone. We were given a $1000.00 cruise credit to be used for a cruise of our choice. When we went to use it we...
Read full review of Travel To Go Travel Club and 10 commentsScam
I purchased a Vacation Plan on 3/31/05 from Ameri-World Group, 845 Brook Street, Rocky Hill CT 06067 for $4, 995.00. I've submitted complaints with the BBB here in CT and in CA, I've also filed a complaint with CT state Consumer Protection (Sr. investigator Patricia Brown). This has gone all the way the the State Attorney's office on Elm Street in Hartford...
Read full review of Travel To Go Travel Club and 8 commentsTravel To Go Travel Club Reviews 0
If you represent Travel To Go Travel Club, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Travel To Go Travel Club complaint handling
-
Travel To Go Travel Club Contacts
-
Travel To Go Travel Club phone numbers+1 (800) 477-6331+1 (800) 477-6331Click up if you have successfully reached Travel To Go Travel Club by calling +1 (800) 477-6331 phone number 0 0 users reported that they have successfully reached Travel To Go Travel Club by calling +1 (800) 477-6331 phone number Click down if you have unsuccessfully reached Travel To Go Travel Club by calling +1 (800) 477-6331 phone number 0 0 users reported that they have UNsuccessfully reached Travel To Go Travel Club by calling +1 (800) 477-6331 phone number+1 (858) 453-9840+1 (858) 453-9840Click up if you have successfully reached Travel To Go Travel Club by calling +1 (858) 453-9840 phone number 0 0 users reported that they have successfully reached Travel To Go Travel Club by calling +1 (858) 453-9840 phone number Click down if you have unsuccessfully reached Travel To Go Travel Club by calling +1 (858) 453-9840 phone number 0 0 users reported that they have UNsuccessfully reached Travel To Go Travel Club by calling +1 (858) 453-9840 phone number
-
Travel To Go Travel Club emailsmarketingsupport@traveltogo.com100%Confidence score: 100%Support
-
Travel To Go Travel Club address7964 Arjons Dr, Ste B, San Diego, California, 92126, United States
-
Travel To Go Travel Club social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
- View all Travel To Go Travel Club contacts
Recent comments about Travel To Go Travel Club company
SCAMOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.