Menu
For Business Write a review File a complaint
Trustnet

Trustnet review: award claim notification 4

N
Author of the review
7:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Phony letter informing recipient (my mother) that she is one of the winners in the north america consumer promotion draw organized for customers of wal-mart, sears, home depot, safeway, etc.

Says she was entitled to the us sum of $9, 851.80 which is payable by certified check and will be delivered by a courier company. advised to contact claim agent (has name and number) for further instructions on how to claim her "big winnings." they enclose a check for $985.18 and go onto say "per your state regulations, a tax amount of $900.00 will be required before your lump sum winning can be sent to you." the tax amount is $900.00. says "do not act on this letter until you speak with your claims agent."

The company, trustnet, is based in england. the letter comes on letterhead from arlington, texas and the cashier's check is from "animus credit union" in farmington, new mexico.

Before she received this in the mail, she was bothered by multiple phone calls each day (hard to understand what they were saying because their english was so poor). when I started asking them questions, they hung up. then she received this letter. watch out! this is a total scam!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
Add a comment
P
P
pechezz
Columbus, US
Apr 14, 2010 7:16 am EDT

My son also got a check from them and he is only 16 years old. He was happy but I told him it was fake and he was crying. shame on the company.

L
L
Laurella1235
Tallahassee, US
May 10, 2010 4:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I receive the same letter. I got ready to deposit check in my account and my bank told me it will a 19 day hold. My check was drawn off a Dallas Federal Credit Union, I look up the number to the credit union and ask why was there a 19 dy hold on check. I gave the lady the check number she said that is a bogus check we don't have any checks that start off with that check number. She said there are a lot of bogus checks out there with there bank name on it that some company is using. i call the agent on check back and told him what the bank said and he said he the bank told you that read between the line don't try to cash it and said i'm sorry, another words he was trying to tell me since i kept asking so many question it's a scam he was trying to tell me read between the line. Agent number was ontario canada. bank dallas checks. They need to be locked up.I ask him how could you work for a dishonest company. he didn't answer.

K
K
Karen Yoxall
Miami, US
Mar 24, 2011 10:02 pm EDT

My mother is 82, in one day she received 13 calls before 1PM from scam people. They do not take no for an answer, they use so many different numbers you can't block all of them. She received the same letter as above but now I check into these things, before she would have been out the money.

N
N
nolamom
New Orlean, US
Dec 12, 2011 3:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My 12 year old daughter just received the same letter, a poor quality xerox which has the Better Business Bureau logo at the bottom and a Canadian address. I guess they're hoping that parents don't open their kids' mail?

More Trustnet reviews & complaints

Trustnet - north america consumer promotion draw scam letter 80
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trustnet - letter with a check 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trustnet - scam prize letter 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trustnet - north america consumer promotion draw 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trustnet - lottery scam 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Trustnet - north america consumer promotion draw 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Trustnet Contacts

  2. Trustnet phone numbers
    +1 (877) 277-6265
    +1 (877) 277-6265
    Click up if you have successfully reached Trustnet by calling +1 (877) 277-6265 phone number 0 0 users reported that they have successfully reached Trustnet by calling +1 (877) 277-6265 phone number Click down if you have unsuccessfully reached Trustnet by calling +1 (877) 277-6265 phone number 0 0 users reported that they have UNsuccessfully reached Trustnet by calling +1 (877) 277-6265 phone number
  3. Trustnet address
    4333 Charles Drive, Arlington, Texas, 76013, United States
  4. Trustnet social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 24, 2024