Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Travel and Tourism TUI
TUI
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
TUI
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
TUI Customer Service Phone, Email, Contacts

TUI
Reviews and Complaints

www.tui.co.uk

Learn how the rating is calculated

4.5 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

TUI Reviews 4

How is TUI’s rated by holidaymakers?

TUI’s earns a 4.5-star rating from 4 reviews, showing that the majority of holidaymakers are exceptionally satisfied with travel experiences.

Filter reviews by rating
4.5
1 review
5
3 reviews
4
0 review
3
1 review
2
0 review
1
0 review
  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments
Sort by:
ComplaintsBoard
E
12:00 am EDT

TUI Mixed Reviews Reflecting Diverse Experiences

As I delve into the reviews of TUI UK, it's evident that opinions vary widely among customers. Some express disappointment in the level of customer service, citing unhelpful interactions that left them feeling undervalued. On the other hand, there are glowing reviews praising the friendly and knowledgeable staff who went above and beyond to ensure a seamless booking experience. It seems that the key to a satisfying experience with TUI UK lies in the individual encounters with their team. While some customers have encountered challenges, others have found the service to be exceptional. If you're considering booking with TUI UK, it may be worth keeping in mind the diverse range of experiences shared by customers.

Read full review of TUI
Hide full review
More
Send message
Copy link
Report
  1. Pros
    1. Wide range of destinations
    2. All-inclusive holiday options
    3. Family-friendly travel packages
    4. Award-winning airline service
    5. Sustainable travel initiatives
  1. Cons
    1. Vulnerable to geopolitical events
    2. Seasonality affects revenue stability
    3. High operational costs
    4. Reliance on consumer discretionary spending

TUI Complaints 0

Looks like TUI has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent TUI, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is TUI Legit?

TUI earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: TUI stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights TUI's reputation as a trustworthy leader in their field. Customers can rely on TUI's services, assured they're dealing with a highly reputable and fully legitimate company.

TUI has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Tui.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for TUI have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About TUI

TUI UK is a travel operator offering a range of services including package holidays, flights, and cruises. Customers can book all-inclusive vacations, city breaks, and last-minute deals to various destinations. TUI also provides hotel bookings and related travel services.
How to file a complaint about TUI?

Here is a guide on how to file a complaint against TUI on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with TUI in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with TUI. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Remember to attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Make sure to follow these steps carefully to effectively file a complaint against TUI on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
4.5
110402 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. TUI Contacts

  2. TUI phone numbers
    0203 451 2688
    0203 451 2688
    Click up if you have successfully reached TUI by calling 0203 451 2688 phone number 0 0 users reported that they have successfully reached TUI by calling 0203 451 2688 phone number Click down if you have unsuccessfully reached TUI by calling 0203 451 2688 phone number 0 0 users reported that they have UNsuccessfully reached TUI by calling 0203 451 2688 phone number
  3. TUI emails
  4. TUI social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024
TUI Category
TUI is ranked 234 among 332 companies in the Travel and Tourism category
#232 Beaulieu Beaulieu #233 Disboards.com Disboards.com #234 TUI TUI #235 Kuoni Kuoni #236 HiddenMountain.com HiddenMountain.com
TUI Alternatives
TopView Sightseeing 1 review Travelopick 13 reviews Paths, Peaks & Paddles 2 reviews Soleil Vacations 1 review National Hotel Motel Association 3 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.