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TurboTax review: Turbo Tax Deluxe

C
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9:39 am EST
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I purchased your product, Turbo Tax Deluxe, free Federal and 1 free State filing from Sam's Club on line. After using your product to file my taxes, I proceeded to file them. After filing the Federal with no problem, I then attempted to file my 1 free State filing but it would not let me file it without first paying for the State filing. I had no other recourse but to pay the fee in order to file my State return that should have been free.

Claimed loss: $15.00

Desired outcome: Reimbursement for the $15 I was charged for filing my State return.

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