Turkey Hill Dairy’s earns a 1.1-star rating from 135 reviews, showing that the majority of ice cream and beverage enthusiasts are dissatisfied with products.
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Coffee cups and lids
My boyfriend gets a coffee every morning before work. Last week he got to work and the lid popped off and coffee spilled all over floor at work. Today he wasnt as fortunate. The lid popped off while sitting in driver's seat and caused a bad burn/scald on his upper thigh. He went in and complained to the girl working and she said to contact the corporate...
Read full review of Turkey Hill DairyAll natural butter pecan ice cream
This is my favorite flavor and favorite brand. However my recent purchase this past week was disappointing. It tasted grainy like there was fine sand in it. I don't know how else to explain it. The info on the bottom was:
Sell by 01/25/2020
42-092 22:08:17 L4/55
bar code of [protected] 5
Sheri Dankanich
401 Barneston Road
Glenmoore PA 19343
[protected]@frenchcreekgolf.com
Ice cream
Today, August 22nd, I purchased a container Turkey Hill All Natural homemade vanilla ice cream and when I opened the container there was a bug inside. You can see from the attached picture that the bug was enclosed inside the ice cream and not even just laying on the top. I have to throw away the ice cream, since I was unsure what else was inside the container.
Nicole Thomas
16609 91st Ave
Puyallup, Wa 98375
253.327.9838
Store manager
Store manager in the morning is very rude and shouldnt have a job working with people. I went in for a pack of cigs and she slammed them down on the counter and with an attitude says $5.75. She leaves employees by themselves during rushes and gives attitude when has to help. I frequent this turkey hill often on my way to work and finally had to say something.
At lampeter turkey hill( village Rd and lampeter Rd) the shift manager Kimmie has been rude to customers and employees. She is not trained very well and I am surprised she has the position she has. I watched her do things I am sure should not be done such as leaving cashier alone with line of customers 10 people deep saying, oh he is fine. While ignoring what's going on. Then betting while on the clock. To top it off isn't it unethical to be a shift manager and then daughter working on same shift. How is this practice allowed
At lampeter turkey hill( village Rd and lampeter Rd) the shift manager Kimmie has been rude to customers and employees. She is not trained very well and I am surprised she has the position she has. I watched her do things I am sure should not be done such as leaving cashier alone with line of customers 10 people deep saying, oh he is fine. While ignoring what's going on. Then betting while on the clock
The food part
I started working there July 30th a 2019 I wasn't even there for a full week I was not trained properly and they wanted to put me on a 9 to 5 shift by myself with no help so I recently just quit the people who work there are either on meth methadone or pills this place is disgusting not very well organized the management half the time does not know what they are doing the manager says she's always on vacation when I already caught her working the co-workers have to get a hold of each other to find out what's going on because the manager will not reply 4 people have already quit this week because of being bullied or other things two people quit and went to come back into the store to buy items and the manager of the Kooks I'd told them to leave that they're not allowed back there because they quit and that she is going to call the cops which I do not think is acceptable I will never work for Turkey Hill again and I hope this does not give me a bad review on getting another job
The manager jamie told me I had to leave the store over a hour ago gave me no explanation as to why
I was at the store two times and on my third time I was told I am not allowed back at the store for no known reason out if the clear blue I never stole any thing and was not. Even told what I did or am accused of doing so I went to leave my number with the manager and she blew me off I thought she was ok untill today so I then call the store and ask her did...
Read full review of Turkey Hill DairyCustomer service
Being protocol to greet customers entering the store, being courteous but also let the customer know that their entrance was recognized. It's bothersome when they pick-n-choose who they are going to greet or acknowledge; they put more time into 'personal convos' on the job, yet ignore customers. I wasn't greeted at the door nor the register. The demeanor...
Read full review of Turkey Hill DairyThe rewards points
It's now going on about 7 months that the rewards card has been unavailable to use.. Corrpet has no answer on when it would be back.. I have over 500 points on my card but I still pay full price on gas.. this is a scam!
The fact that corrpet has no idea when it will be back it's bs. . I'm done with turkeyhill! The store keep telling me soon but corrpet has no idea when it's bs
Team member
Having children who come into the store with me frequently, seeing a Megan's law employee working here concerns me. I always knew he was creepy. This is awful to see at a place so many children come into and there is a school on that premise also! You could be sued. He sits outside on his smoke breaks and stares at everyone in the parking lot. He make...
Read full review of Turkey Hill DairyService
Your employee Stephanie was very irate and obnoxious flaring her arms, stamping her feet, and broad casting that I was paying with food stamps in front of an entire line of people. I approach her and said that was very embarrassing and I didn't appreciate it and I asked for a apology and she refused. Upon exiting she cursed at me. She said she could give a...
Read full review of Turkey Hill Dairy and 1 commentCustomer service
I am a regular customer at turkey hill and the employee that works on 2nd shift is very rude. He's in his 40s and he always has a Donald trump hat on. I take my kids to Hershey park all the time and we stop there for slushees. I saw him multiple times smoking marijuana on the side of the building. I said something to the manager and no one is doing a thing about it.
Read full review of Turkey Hill DairyCashiers
I was standing at the counter for at least 2-3 minutes. There was a girl by the cigarettes (who looked at me multiple times) and another girl near the door (who I know saw me cause she admitted she saw me) when I asked why non one came to check me out since they both made eye contact with me, the younger girl replied "you weren't standing there that long"...
Read full review of Turkey Hill Dairy and 1 commentFalse advertising
There is a sign hanging in the soda coolers that says 2 - 20 oz bottles for $3.33 for the pepsi - coca cola - 7 up families - mix and match. On that sign is a picture of a regular coke, diet coke, 7 up and pepsi - so unless you buy those 4 particular items - they wouldn't honor the $3.33 for 2. I purchased a 20 oz diet coke and a 20 oz coke zero - she said...
Read full review of Turkey Hill DairyService
The knaurs turkey hill is a disgrace, three separate occasions in the past month I've stood in lines while three separate employees either were chit chatting with other customers/employees or just plain not doing anything. All three times I left in disgust without purchasing what I came for, some serious retraining needs to be done before I would ever consider setting foot in this store
Management/ discrimination
Treated like I am invisible when at the counter ready to ring up repeatedly but really only when managment is helping at the register. Today her register needed to do a cash deposit so her line closed when I got to the front of the line. Then they are like "what do you need?" and i'm like "uh yeah... There was a cashier here" Usually she is yelling at...
Read full review of Turkey Hill DairyFountain drinks
After filling up I went into the store to get a fountain drink since they were $0.99. I got a small size (not sure of the oz, but less that 32oz). At checkout the clerk said the $0.99 price was only for the 32 oz size, I stated that a small was more? Not $0.99 like the sign said? She said no only the 32oz were $0.99. I know the signs said 32oz or less were $0.99. I paid $1.38 w/tax. I'm not concerned about the money. Just that your clerks should know their products. It was 8:30pm 6/30/19 at the 2731 Winchester puke location. The female clerk that was working.
Checkout at register
Just about every time I go to purchase something, the cashier is texting or typing on their cell. I enter my credit card in the machine, and I am waiting for them to hit a button on the register. It sometime is a good minute, until they realize they have to hit the button to move alone the checkout process. As soon as they hit that button, their nose is back on their cell, and a have to accept the transaction. It takes a lot longer to checkout, because they are more interested in their cell phone, and working.
This was at the Pierce St, Kingston location with the most recent incident. I think the managers should keep an eye out for this and things would move along a lot easier.
Service
I have been going to the turkey hill at routes 625 and 568 in brecknock township for twenty five yeas and have never been treated as I was about 2:30 today, june 25th. I went to get gas. I put in my credit card which was accepted then the screen told me to choose my grade and begin pumping, which I did. However the pump would not work and the screen told me to go inside to see the cashier, which I did. Wow, rude does not begin to describe how I was treated. I said to the woman behind the counter "can u tell me y I can not get gas on pump #3". She was looking at some clipboard, it took her a few minutes to put it down and even look at my face and she said "how much do you want" and I said "idk, I want to fill it". She said "you have to prepay unless you have a credit card". I proceeded to tell her I did use a credit card but the pump would not work. She then made a big sigh like I was ruining her day and in the rudest voice said "I don't know, I have to check". I then said to her "why are you people always so rude in here" (this is not the first time a cashier in this store has been rude to me or other people I know, they have progressively gotten ruder over the last 6 months). She then yelled and I mean yelled at me "I spoke nice to you, as she pointed her finger to me and again yelled to me get out of my store now." no problem, I will never return and that rude cashier needs to be fired. Like I said, this is not the first time one of your cashiers in this store has been rude to me or others I know... Nor is it the first time someone took their time with their clipboards to help a customer. But pointing a finger at me and screaming at me was uncalled for.
Ice cream sold at grocery stores
As a long time customer & promoter of turkey hill ice cream, it sickens me to have to inform you of the shame I feel in promoting your product.I am a long time customer as well as a grocery employee .Only on a rare occasion have I been known, due to lack of supply, indulge reluctantly in a different brand product.
While on the job I noticed your pistachio almond ice cream.I looked so forward to enjoying it & purchased it after work. During my ride home I anxiously anticipated my treat knowing it would be well worth the wait.I washed up taking my first bite...in horror literally, I was absolutely disgusted.I curiously read the ingredients..
UGH REALLY...
----POLYDEXTROSE---PROPLY GLYCOL MONOESTERS---MONO AND DYGLICERIDES
----CELLULOSE GUM---YELLOW 5---BLUE 1---AND OF COURSE CARAGEENAN----
* are you aware spell check DOES NOT even recognize these names *
--I WAS SICK--- ASHAMED---EMBARRASSED---DISGUSTED--
TO KNOW ALL THE PEOPLE I RECOMMENDED YOUR PRODUCTS TOO.
ALL THE WONDERFUL FAMILIES THAT ASKED WHAT ICE CREAM I PREFER AND WHY .
Is this the wholesome food you want to give your family ?
Do you think your grampa & grama are proud of what you have done ?
its pretty bad when the caution on your product package indicated (CAUTION MAY CONTAIN SMALL NUTSHELLS SINCE WE USE REAL NUTS) ...HAHAHAHA
wow congratulations something GOD provided. Thank you for leaving a healthy nutshell for us...I would like a response ...a wholesome one from a real person if you have any presently employed there...Preferably the C.E.O...
YOU SEE I STILL HAVE ETHICS, I HAVE NOT ONLY HAD MY OWN BUSINESS BUT
HAVE HAD OTHERS ENTRUST ME WITH THEIRS . I STILL VALUE PEOPLE.I WANT THE RESPONSIBILITY OF HAVING THIS PRESENTED, RECEIVED AND RESPONDED TO.
THIS WILL ALLOW ME TO ANSWER TO THE MANY PEOPLE I HAVE SHARED MY DISAPPOINTMENT WITH...I will once again await...ANXIOUSLY ANTICIPATING NOT YOUR PRODUCT ...BUT YOUR EXCUSE ...
Linda [protected] or [protected]@yahoo.com
Cashier a thief
On June 8, 2019 at the Turkey Hill # 007 the rude daytime older male cashier knowingly charged us twice; he did NOT give us a receipt and when we got home and checked our bank card transactions we found out WHY he did NOT give us a receipt !
This was at 09:59 on June 8, 2019 at Turkey Hill # 007 harrisburg pike, lancaster pa
We want our stolen $7.00 back !
On June 8, 2019 at the Turkey Hill # 007 the rude daytime older male cashier knowingly charged us twice; he did NOT give us a receipt and when we got home and checked our bank card transactions we found out WHY he did NOT give us a receipt !
This was at 09:59 on June 8, 2019 at Turkey Hill # 007 harrisburg pike, lancaster pa
We want our stolen $7.00 back !
Updated by rosemary ferraco, Jun 10, 2019
Were they **ALL** mistakes ?!? = = = Turkey Hill Dairy / Credit card fraud
United States
On Friday, May 31 at your Denver PA store. I was charged $30 for groceries that I did not buy. I did purchase $30 for gas. Your employee had my credit card and charged me not only for the gas but also for $30 in groceries. I was not in the store when he did this as I was still at the gas pumps. I have filed a non-purchase for the groceries with my credit card company. I feel as though your employee should be arrested and fired. He was a white male, 6 foot, black hair and fat
Were they **ALL** mistakes ?!? = = = Turkey Hill Dairy / Credit card fraud
United States
On Friday, May 31 at your Denver PA store. I was charged $30 for groceries that I did not buy. I did purchase $30 for gas. Your employee had my credit card and charged me not only for the gas but also for $30 in groceries. I was not in the store when he did this as I was still at the gas pumps. I have filed a non-purchase for the groceries with my credit card company. I feel as though your employee should be arrested and fired. He was a white male, 6 foot, black hair and fat.
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Turkey Hill Dairy Contacts
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Turkey Hill Dairy phone numbers+1 (800) 693-2479+1 (800) 693-2479Click up if you have successfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone number 0 0 users reported that they have successfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone number Click down if you have unsuccessfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone number 0 0 users reported that they have UNsuccessfully reached Turkey Hill Dairy by calling +1 (800) 693-2479 phone numberCustomer Service+1 (800) 576-4377+1 (800) 576-4377Click up if you have successfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone number 0 0 users reported that they have successfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone number Click down if you have unsuccessfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone number 0 0 users reported that they have UNsuccessfully reached Turkey Hill Dairy by calling +1 (800) 576-4377 phone numberTurkey Hill Minit Markets+1 (717) 872-5461+1 (717) 872-5461Click up if you have successfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone number 0 0 users reported that they have successfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone number Click down if you have unsuccessfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone number 0 0 users reported that they have UNsuccessfully reached Turkey Hill Dairy by calling +1 (717) 872-5461 phone numberHead Office
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Turkey Hill Dairy emailssocial@turkeyhill.com100%Confidence score: 100%Supportcrela@turkeyhill.com90%Confidence score: 90%careers@turkeyhill.com75%Confidence score: 75%hr
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Turkey Hill Dairy address2601 River Road, Conestoga, Pennsylvania, 17516-9630, United States
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My mom opened a carton of this tonight and it was exactly as you described. It has sell by date o 02/06/2020. It was gritty and the pecans tasted rancid.