Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Banks US Bank Escrow account
US Bank

US Bank review: Escrow account

C
Author of the review
7:28 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My mortgage with us bank #[protected] began 06/2014 with includes monthly escrow payments. Im a senior citizen with multiple underlying medical conditions including major surgeries forcing me on approved medical of absence without pay from 04/2022 to early retirement 06/30/2023. However, 06/2023 i made an additional escrow payment $800.00 by telephone i directly formally requested that payment to be exclusively or only used for additional escrow 2024. Due to rising cost for escrow expenses since 2014 annually that increase or escrow shortage never been more than $700.00 annually divided by 12 months why I paid $800.00. However, I called us bank 12/01/2023 and learned escrow shortage 2024 was raised such deficit from 2023 monthly payments $979.42 to $1,204.35. That's an increase of $224.93 monthly multiple that times 12 months bout additional $2,900.00 annually. why? how come? WOW. NO explanation was provided.

There are no escrow expenditures that supports such monthly and/or annually 2024 escrow shortage increase. All 2023 monthy mortgage which includes escrow account are current. help. help. help me.

Claimed loss: $800.00

Desired outcome: Apply my $800.00 to any/all 2024 escrow shortage and refund any overpayment. NO other deductions such as principle or interest and/or otherwise to be deducted. Issue new correct monthly payment amount.

More
Send message
Copy link
Report
Helpful? 1 0
Share
Reply
0 comments
Add a comment

More US Bank reviews & complaints

US Bank - I will never lease a car from u.s. bank again 110
US Bank - closing of the checking account 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - vehicle lease-end charges 6
US Bank - unlawful holding of funds ($3000) 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - od fees/old balance 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - unethical behaviour
US Bank - wrong overdrafts and unknown accounts 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - missing money/bad customer service
US Bank - creative questional overdraft charges 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - impolite customer reps/harassing calls 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all US Bank reviews and complaints

  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
    +1 (513) 632-4141
    Click up if you have successfully reached US Bank by calling +1 (513) 632-4141 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (513) 632-4141 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (513) 632-4141 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (513) 632-4141 phone number
    Cincinnati Metro
    +1 (303) 585-8585
    +1 (303) 585-8585
    Click up if you have successfully reached US Bank by calling +1 (303) 585-8585 phone number 2 2 users reported that they have successfully reached US Bank by calling +1 (303) 585-8585 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (303) 585-8585 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (303) 585-8585 phone number
    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
    +1 (414) 765-4636
    Click up if you have successfully reached US Bank by calling +1 (414) 765-4636 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (414) 765-4636 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (414) 765-4636 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (414) 765-4636 phone number
    Milwaukee Metro
    +1 (314) 425-2000
    +1 (314) 425-2000
    Click up if you have successfully reached US Bank by calling +1 (314) 425-2000 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (314) 425-2000 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (314) 425-2000 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (314) 425-2000 phone number
    St. Louis Metro
    +1 (503) 401-9991
    +1 (503) 401-9991
    Click up if you have successfully reached US Bank by calling +1 (503) 401-9991 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (503) 401-9991 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (503) 401-9991 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (503) 401-9991 phone number
    International Collect Calls
    +1 (800) 365-7772
    +1 (800) 365-7772
    Click up if you have successfully reached US Bank by calling +1 (800) 365-7772 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 365-7772 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 365-7772 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 365-7772 phone number
    Home Mortrage
    +1 (800) 242-1200
    +1 (800) 242-1200
    Click up if you have successfully reached US Bank by calling +1 (800) 242-1200 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 242-1200 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 242-1200 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 242-1200 phone number
    Existing Student Loans
    +1 (800) 285-8585
    +1 (800) 285-8585
    Click up if you have successfully reached US Bank by calling +1 (800) 285-8585 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 285-8585 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 285-8585 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 285-8585 phone number
    Lost & Stolen
    +1 (612) 659-2000
    +1 (612) 659-2000
    Click up if you have successfully reached US Bank by calling +1 (612) 659-2000 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (612) 659-2000 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (612) 659-2000 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (612) 659-2000 phone number
    +1 (800) 872-2657
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 4 4 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 3 3 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    14%
    Confidence score
    24-hour banking
    +1 (844) 266-5789
    +1 (844) 266-5789
    Click up if you have successfully reached US Bank by calling +1 (844) 266-5789 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (844) 266-5789 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (844) 266-5789 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (844) 266-5789 phone number
    +1 (800) 872-2657
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    24-hour banking
    +1 (800) 872-2657
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    Customer Support
    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
US Bank Category
US Bank is ranked 17 among 414 companies in the Banks category
#15 Wise Payments Wise Payments #16 ICICI Bank ICICI Bank #17 US Bank US Bank #18 Cash App Cash App #19 PNC Financial Services Group PNC Financial Services Group

Most discussed US Bank complaints

charge for services and account number without any approval
3
(opinions to this review)
US Bank Alternatives
Eastern Savings Bank 18 reviews Comerica Bank 60 reviews OCBC Bank 100 reviews Bank of Montreal [BMO] 25 reviews First National Bank [FNB] South Africa 262 reviews