Menu
For Business Write a review File a complaint
US Bank

US Bank review: Mortgage loan

M
Author of the review
10:27 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

you people are something else. I will try here before my next move to retain an attorney. I took out a $50,000 debt consolidation loan with U.S. Bank. Worse thing I ever did. U,S. Bank is very difficult to work with. They sent me cashiers check to pay creditors. One CitiBank\BestBuy accept and then rejected it as a third party check. I went to U.S. Bank and tried to straighten this out. When I left U.S. Bank I thought everything okay. Not true. I ended up sending a personal check in the amount of $1816.86 to Best Buy to pay them in full. I have tried to work with U.S. Bank and sent several emails. They don't respond to me. So I was left with no choice buy to complain to government agencies. Made things worse. Joshua S. from U.S. Bank has lied about this. He said U.S. Bank sent a check to best buy in the amount of $1816.86 and paid them off. Totally incorrect. U.S. Bank sent a cashiers check to me dated Dec 11th 2023 for $1787.86. I Gave to Best Buy. I asked U.S. Bank to please reimburse me for the $1816.86 and they just sent me another cashiers check made out to best buy in the amount of $1787.86 dated Jan 30th, 2024. Why would they do this and then lie about. It was U.S. Bank's responsibility but in the end I paid it. It after all is my credit. I still have last cashiers check as I know Best Buy wouldn't accept it and besides I already informed U.S. Bank I paid it in full. This say's a lot about U.S. Bank. Why is U.S. Bank making this so difficult. Can you please give me money owed to me. And my account only reflects a Feb payment. There is also a Jan payment that should be there. I have brought that to U.S. Banks attention several times.

Confidential Information Hidden: This section contains confidential information visible to verified US Bank representatives only. If you are affiliated with US Bank, please claim your business to access these details.

0 comments
Add a comment

More US Bank reviews & complaints

US Bank - closing of the checking account 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - unlawful holding of funds ($3000) 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - od fees/old balance 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - wrong overdrafts and unknown accounts 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - creative questional overdraft charges 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Bank - impolite customer reps/harassing calls 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
    +1 (513) 632-4141
    Click up if you have successfully reached US Bank by calling +1 (513) 632-4141 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (513) 632-4141 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (513) 632-4141 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (513) 632-4141 phone number
    Cincinnati Metro
    +1 (303) 585-8585
    +1 (303) 585-8585
    Click up if you have successfully reached US Bank by calling +1 (303) 585-8585 phone number 2 2 users reported that they have successfully reached US Bank by calling +1 (303) 585-8585 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (303) 585-8585 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (303) 585-8585 phone number
    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
    +1 (414) 765-4636
    Click up if you have successfully reached US Bank by calling +1 (414) 765-4636 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (414) 765-4636 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (414) 765-4636 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (414) 765-4636 phone number
    Milwaukee Metro
    +1 (314) 425-2000
    +1 (314) 425-2000
    Click up if you have successfully reached US Bank by calling +1 (314) 425-2000 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (314) 425-2000 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (314) 425-2000 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (314) 425-2000 phone number
    St. Louis Metro
    +1 (503) 401-9991
    +1 (503) 401-9991
    Click up if you have successfully reached US Bank by calling +1 (503) 401-9991 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (503) 401-9991 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (503) 401-9991 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (503) 401-9991 phone number
    International Collect Calls
    +1 (800) 365-7772
    +1 (800) 365-7772
    Click up if you have successfully reached US Bank by calling +1 (800) 365-7772 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 365-7772 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 365-7772 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 365-7772 phone number
    Home Mortrage
    +1 (800) 242-1200
    +1 (800) 242-1200
    Click up if you have successfully reached US Bank by calling +1 (800) 242-1200 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 242-1200 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 242-1200 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 242-1200 phone number
    Existing Student Loans
    +1 (800) 285-8585
    +1 (800) 285-8585
    Click up if you have successfully reached US Bank by calling +1 (800) 285-8585 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 285-8585 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 285-8585 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 285-8585 phone number
    Lost & Stolen
    +1 (612) 659-2000
    +1 (612) 659-2000
    Click up if you have successfully reached US Bank by calling +1 (612) 659-2000 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (612) 659-2000 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (612) 659-2000 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (612) 659-2000 phone number
    +1 (800) 872-2657
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 4 4 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 3 3 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    14%
    Confidence score
    24-hour banking
    +1 (844) 266-5789
    +1 (844) 266-5789
    Click up if you have successfully reached US Bank by calling +1 (844) 266-5789 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (844) 266-5789 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (844) 266-5789 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (844) 266-5789 phone number
    +1 (800) 872-2657
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    24-hour banking
    +1 (800) 872-2657
    +1 (800) 872-2657
    Click up if you have successfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have successfully reached US Bank by calling +1 (800) 872-2657 phone number Click down if you have unsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number 0 0 users reported that they have UNsuccessfully reached US Bank by calling +1 (800) 872-2657 phone number
    Customer Support
    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all US Bank contacts
US Bank Category
US Bank is ranked 17 among 414 companies in the Banks category