US Global Mail’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with mail forwarding services.
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lack of customer service
The two live customer service reps were extremely RUDE to me. I just asked for help in accessing their service and neither of the reps wanted to help me by walking me through the sign up process. They said that they didn't have the time to walk me through the process for me to become a new customer. Neither of these "so called" customer service reps have NO CLUE what their job description is . . they do NOT provide customer service. HORRIBLE!
The worst service
US Global Mail is probably the worst service I have ever used. Their service is very expensive. I paid a lot of money and asked them to deliver a simple package. As the result package was lost and I received a reply from them stating that there was nothing they could do. US Global Mail support service is absolutely useless. They try to be nice, but everything they say makes no sense. Package was very important, there were meds for a very sick person!
I will not give up until they pay for their mistake!
If your box is insured, the shipper you used to ship with- FedEx, UPS etc via US Global Mail, will reimburse you. USGM will help you with it. If you didn't have insurance- which is what it sounds like- USGM still offers upto $100 of insurance on every box. I know because I am a customer.
Irresponsive service
I bought some stuff and US Global Mail needed to deliver all my packages. I received an email from them, which stated that they would deliver it within 5 days. I waited 2 weeks, and they only promised to deliver, but nothing happened. It's really upset me, and I decided to post negative comment, so other people can see that this company is irresponsive and can’t do their job on time.
Is US Global Mail Legit?
US Global Mail earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for US Global Mail. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Usglobalmail.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Usglobalmail.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Usglobalmail.com you are considering visiting, which is associated with US Global Mail, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for US Global Mail have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
US Global Mail website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
worked and didn't get paid
I was employed by US Global Mail to do some shipping from home, the pay was $40.00 per package for the first 30 days and after the 30 days, to receive $1, 900.00 weekly shipping out 3 to 5 packages a day. I shipped out 5 packages all to Russia s/h was paid my Us Global I was told that I would receive payment on April 17th, when I didn't receive my pay, I attempted to contact David Wilson whom I had been dealing with and got no responds. No on will answer the phones nor return my emails.
I got this job from the Indeed job board and check into the company and found that it is a creditable company. They contacted me today and said they don't now and never have had a David Wilson employed for them.
looks like you got scammed! Because US Global Mail DOES NOT have people handle their packages, They are a proper company but a scamster might have scammed you! Have you seen this: https://www.usglobalmail.com/policy/fraud-alert/
Looks like you were duped by someone posing to be from the company! US Global Mail does not employ anyone to ship packages for them. There are a lot of scammers out there that use reputable company names to get dirty business done. Sorry, the onus is on you to check who's giving you the job and get proper paperwork. Better luck next time!
US Global Mail Reviews 0
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Overview of US Global Mail complaint handling
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US Global Mail Contacts
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US Global Mail phone numbers+1 (866) 596-8965+1 (866) 596-8965Click up if you have successfully reached US Global Mail by calling +1 (866) 596-8965 phone number 0 0 users reported that they have successfully reached US Global Mail by calling +1 (866) 596-8965 phone number Click down if you have unsuccessfully reached US Global Mail by calling +1 (866) 596-8965 phone number 0 0 users reported that they have UNsuccessfully reached US Global Mail by calling +1 (866) 596-8965 phone number+1 (281) 596-8965+1 (281) 596-8965Click up if you have successfully reached US Global Mail by calling +1 (281) 596-8965 phone number 0 0 users reported that they have successfully reached US Global Mail by calling +1 (281) 596-8965 phone number Click down if you have unsuccessfully reached US Global Mail by calling +1 (281) 596-8965 phone number 0 0 users reported that they have UNsuccessfully reached US Global Mail by calling +1 (281) 596-8965 phone number
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US Global Mail emailssupport@usglobalmail.com100%Confidence score: 100%Supporttnibber@usglobalmail.com98%Confidence score: 98%jobs@usglobalmail.com97%Confidence score: 97%hrtashi@usglobalmail.com96%Confidence score: 96%
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US Global Mail address1321 Upland Drive, Houston, Texas, 77043, United States
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US Global Mail social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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