Holiday Inn reviews and complaints 1
View all 280 complaintsHoliday Inn - Made reservations for two rooms
I had booked reservations for 2 rooms for 27 Mar 20 at Holiday Inn Express, Alabaster, Al. I recieved from guest reservations Confirmation #R1926985177 that my reservations were prepaid and is fully guaranteed on 17 Mar 20. I checked my bank and the money was drawn out for a payment of ($1006.12) I arrived on 27 Mar 20 to find out only one room was reserved forcing me to pay again for a room I had already paid for and did nor get. I would like to get a refund for the full amount of the room plus tax recovery charges, & service fees that were charged as I did not get according to your reservation confirmation email the second room that I expected to get. Thank You!
Latest Holiday Inn Reviews
Room overbooked, no rooms available despite booking in advance through Booking.com Mixed Experience at Sable Oak Suites Most excellent Excellence at it's best! Holiday Inn Yorkdale Holiday Inn discriminates against kids or blacksGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!