Menu
For Business Write a review File a complaint
CB Fast Food Chains Applebee's 1627-34 Opelika Rd, Auburn, AL, 36830, US
Applebee's company logo
Applebee's
reviews & complaints
Applebee's company logo

Applebee's

1627-34 Opelika Rd, Auburn, AL, 36830, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 12:00 am
Tue
11:00 am - 12:00 am
Wed
11:00 am - 12:00 am
Thu
11:00 am - 12:00 am
Fri
11:00 am - 12:00 am
Sat
11:00 am - 12:00 am
Sun
11:00 am - 12:00 am
ComplaintsBoard
L
11:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Applebee's - Terrible food!

My daughter, her boyfriend and I went to Applebee's last night in Auburn, Alabama. We had to wait to be seated, not sure why, but it was fine. We sat down, got our drinks and ordered.
Waitress brought the first plate out, ten minutes later a second plate, then mine came ten minutes later. That should never happen. They should have all come out together.
My daughter ordered the 4 Cheese Mac-N-Cheese with Honey Pepper Chicken Fingers. Instead she got some dry penne pasta with no 4 cheeses, and a faint taste of alfredo sauce. I asked the waitress about it and she said that's the way it comes, no ma'am, that is not mac-n-cheese.
My plate came out and the only thing fresh on it was the piece of grilled chicken, which was tasty. I order the Broccoli, Chicken Alfredo. The noodles were stuck together and had actually changed colors from white to translucent yellow. What little sauce there was on the noodles, it was like glue. I could hardly swallow it because it was thick and tacky. The broccoli was raw so I couldn't cut it or eat it. When my dinner came, there was no bread stick, had to ask the waitress for that.
I don't write reviews but the food was just bad, really bad.
Our bill came to $45.61, left her a $4.39 tip, so final bill was $50.
It was worth a total of $6 due to my chicken being eatable and my daughters chicken fingers being descent.

Very disappointed, I used to love Applebee's but don't think I'll be going there in Auburn again...

Desired outcome: Refund please!

Read full review of Applebee's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.