Great Clips reviews and complaints 1
View all 366 complaintsGreat Clips - haircut
I went in for a simple bob hair cut, stacked in the back and left long on the sides. I had a filling the girl who cut my hair was new right out of school, First I did not see a photo license displayed with her information. She was sucking on a lollipop and said about an inch all over, and I said yes.She asked me to look down the entire time. My top was 6 '' long now it is 1 '' long that is not an inch off all over. She had Burchard the back so bad she had to get another stylest to try to fix it, but there was no way at this point the new stylest had to keep cutting because now one side was so layered up and the other side was one length. The first thing the 2nd stylest said to the girl who started the hair cut was :you need to pay attention to what the customer says, consultation is everything. The stylest (asst. manager )heard what I said to her when I sat down, she was cutting hair in the next chair. When I asked to speak to the store manager, she said that she was the assistant manager. She would not give me a name or her name, and the girl who cut all my hair off did not give me her name. But the lady who said she was the asst. manager told me I could go buy a smaller brush and maybe if I colored my hair it would not show the blunt cut line now in the top of my crown. So this is going to cost me 100.00 or more to get fixed. I should sue the company and the lollipop stylest. I can not believe Great clips can stay in business like this. The Asst. manager would not even charge me for the hair cut, she knew how bad it was.But it does not make it better, as it will take 6 months for it to grow back out. Sharon Colburn
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