IHOP reviews and complaints 1
View all 906 complaintsIHOP - unprofessional
Waited for 45 minutes after ordering and when waitress did not return we decided to leave. I found the waitress and was told the food ws just then being put on the grill. I asked how much we owe for the 2 Pepsi's we had and was ignored by waitress and manager.Never answered or told a price. So we walked out only to be chased down by "manager" who said we owed for the drinks. Told him that he did not say we owed so we were leaving. He asked if we wanted to take a theft charge over it and then proceeded to curse us. He never once told us an amount we owed but instead called us thieves and got up in our faces, cursing. I told him would not pay and he could write it off for poor service. He continued to block our path and told us he would call the cops.We gave him $5 and told him we would be calling corporate. He left but cursed us on the way back inside. I called corporate the next day and was given a case #. After 2 weeks of waiting I called back and was informed that they would not and could not do anything and the matter was closed. We were not looking for anything free all we wanted was an apology for the poor management and being cursed at for their inadequacies. The company as a whole has completely disappointed us and we will never set foot in another IHOP again. Believe me, all our friends and family have been informed. I know it was just one franchise but the higher ups dropped the ball.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest IHOP Reviews
Unsatisfactory environment for dining SHAMEFUL A corporate company can’t feed a hungry man We waited over a half hour after taking our order. I'm really not happy with IHOP right now. P Sevice Appalling Treatment with no Justice ServedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!