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We just came from having breakfast at 6631 Dudley Dr. Naples, FL.34105 at 3:40am on 02/23/2025. First would like to say in the all the times we have gone to any of your IHOP restaurants this one has been the worst ever. When we sat down and the waitress got us the coffees, she asked if we were ready and usual I started to tell her our order, which like always is a breakfast meal of scramble eggs, hash brown, ham and English muffin and we ordered 1 French toast. Well she decided, which it has never happened, to bring a side dish of 1 scramble eggs, 1 side dish of hash brown, 1 side dish of English muffin and 1 side dish of a biscuit. Never got one of the other meal which it was suppose to be 2 breakfast meals in the first cause we were 2 people and never got the French toast. I was very upset and very disappointed after waiting for more than 30 minutes that I just wanted to leave. Ask for the bill and like I said was charged for everything separately as side dishes which was $32.14 which was more than what we pay for 2 is about $ 35.00. This is incredible and frustrating that I told my husband NEVER AGAIN will I step in that IHOP. Please can someone be so kind and get back to me and explain why would someone order side dishes for a breakfast meal instead of a complete breakfast dish. My email is [protected]@gmail.com
This is my second time that am complaining about the service at one of your IHOP restaurant. Me and my husband are regular customers but usually go to another IHOP but we decided to to this one and was the worst experience ever. First after waiting for a while to be seated when sitting and we got the coffees. We order what we usually do. First it took more than 30 minutes to arrive and when it did to our surprise instead of getting a plate of a complete breakfast,got everything in side dishes and to make it more worst she never got my breakfast or the side order of French toast. I ask if she can please get mine and she apologized and said that she was going back to get mine,well guess she forgot cause my husband had finished his food and I was so upset that told her give us our bill. The bill was unbelievable cause we were charged for of instead of a 55plus rise n shine breakfast we were charged everything like side dishes which was more. This is unexceptable and will NEVER EVER GO THERE AGAIN. Hope someone gets back to me. My email is idaho20091936@gmail.com thanks
