Firestone Complete Auto Care reviews and complaints 1
View all 600 complaintsFirestone Complete Auto Care - Tires/alignment
On April 12, 2023 I brought my car to 7426 Cantrell Rd. Little Rock Arkansas to get a front wheel alignment after looking over my car Philip call me back and stated that I would need two new tires on the front so I went ahead and purchased the tires. So let Continue so if I get front tires and alignment that my car will ride smoothly when I got my car back later that day, and I noticed that the car was still shaking, so I gave it lFour days And I end up calling them back on March 17, 2023 When I went in, I recently said that I think the alignment is off but after noticing the two new tires that I bought for the front was placed on the back and the back tires was placed on the front. I asked about the back tired and I was assured that they was good. After the 2nd time I was told I had a bad back tire, but my car is shaking profusely. When I come to a stop before I took my car there. It was not shaking the way its Shaking now I am very unhappy. I spent almost $700 to try to get the minor things fixed and this is what customers as myself comes back with Please Fix the problem
Desired outcome: I would appreciate if my car is done correctly and not at the same location Or refund me my money back
Latest Firestone Complete Auto Care Reviews
Horrible Product / Horrible Service Airbags replacement (rear suspension) Not trustworthy Unauthorized charges Battery installationGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!