Domino's Pizza reviews and complaints 1
View all 1468 complaintsDomino's Pizza - Extremely long wait times for food
Order #1642, store #7608, order ready at 8:57, ordered online at 7:28-7:33, given p/u window of 7:43-7:53, left the house, 4 minute drive @ 7:46 pm on 11/27/2022. Got home @ 9:03 pm. No order should take them an hour to get to my order. Was told they had 40 pizzas to make and 3 people in the store. Saw 3 drivers come in and out, plus the 3 in the store. Phones rang off the hook, most of the time I was there. Sounds like a management issue of not enough scheduled on a Sunday night. My sister, whose house I live in, walked to the store looking for me. She had been a nervous wreck, worried if I have been in a car accident, as I had been gone so long? She said she would have rather they had told her they were taking no more orders, due to them being so far behind. Drivers in from a run, not wearing a hat. Health Code violation for the state of Arizona.
Desired outcome: Reprimand the manager. Training on scheduling, then send people home, should things get slow. An inexperienced assistant, who didn't know when to quit taking orders. Get a better CSR, & faster line help. Better training & speed.
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