Western Dental Services reviews and complaints 1
View all 290 complaintsWestern Dental Services - fraudulent billing
Two of my children have been patients of WD for 4 mos. I have made payments on time each mo. for both thier braces, and received a letter from WD's collections dept. for one of the children. I continue to receive calls from a toll free #[protected]) that I cannot call back . So, I called their billing dept. [protected] to find out what happened with my pymt.: I was given the run around & had to answer fifty questions before I was told "We have a new billing system, you did incur a late fee; I'll go ahead and update the system". I need to know what happened to the cash pymt. that I made, and why a cash pymt. was posted on one of my child's account and not the other?
The complaint has been investigated and resolved to the customer’s satisfaction.
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