Shell reviews and complaints 1
View all 1176 complaintsShell - management at gas station
I went to the gas station on a week night at 6 PM. Six of the 12 pumps at the gas station were broken. I attempted to use a gift card to buy gas but it did not work. There was one employee working a young man in his early 20s with blond hair and a leather jacket. He seemed more interested of smoking cigarettes and helping customers. I entered the store to use my gift card inside as it had not worked at the pump and he was outside smoking and rolled his eyes because he had to come inside and help me. He attempted to use the gift card and said it did not work and he could not help me . I went back to the pump and it was locked saying awaiting off from inside. He was outside smoking again I asked for his help. He said he could not help me. I had to wait five minutes for the pump to reset to be able to use it. I ended up using my gift card a week later at a different shell. I attempted To contact the owner but the phone number listed is disconnected and there is no available email. If you have any questions please contact me [protected] Tiffany
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