Spectrum.com reviews and complaints 1
View all 612 complaintsSpectrum.com - charges different from what I have agreed upon with sherly operator
My previous bill was $75. And some cents. Lately, I was having problem watching my Drama on my IPAD. ( I don't have computer. I watched news only on TV. I live alone.) I called TW and operator Sheryl offered me increased in GB to 50 for only additional. $ 5.00 incl tax total of $81.00 . My bill for I year I clarified. And she said yes. Now my bill is $91.and some cents. I called TW again to complain. I talked to operator BYron. There is nothing he can do. I was so upset. The only thing I can do is to disconnect my total services because I was very disappointed. I trusted your operator to help me but she only deceived me.i wish you have a recorded conversation. I pay my bill on time in fact I have it on Automatic payment. Been customer for many years since I live at 625 e 222 Nd st Carson CA 90745 .now at 23015 Nicolle Ave Carson. Byron was offering me $81. But he has to add tax $85.60. The point is I was informed by Sheryl of only having to pay $81.inc tax for I year. I always asked those questions re: taxes and etc. this is why I am complaining. Your operator does not keep their word and I trusted her. I don't want to be charged to something I did not agreed upon. Sincerely, Eva Panganiban 23015 Nicolle Ave. Carson, CA 90745 Tel [protected] [protected]@aol.com
Latest Spectrum.com Reviews
Ripoff thieves corrupt company Spectrum communication Billing Spectrum Internet and mobile Service Spectrum communicationGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!