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CB Fitness Centers and Gyms Crunch Fitness 20914 Nordhoff St, Chatsworth, CA, 91311, US
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Crunch Fitness
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Crunch Fitness company logo

Crunch Fitness

20914 Nordhoff St, Chatsworth, CA, 91311, US
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1 complaint
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Working hours
Mon
5:00 am - 12:00 am
Tue
24h
Wed
24h
Thu
24h
Fri
12:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
ComplaintsBoard
R
11:33 am EDT
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Crunch Fitness - Customer service/chatsworth california crunch fitness

Good morning,

On April 1st I walked into Chatsworth crunch and made a payment. I paid for the march payment that I missed and April. I also showed the manager the text I received that would forgive the late penalty. The total sum was $43.92.

I come home and look at my records and notice that Crunch took $36.99 from my account. So, I called the manager at Chatsworth crunch and explained and was informed that the $36.99 would be placed back into my account.

It's now been since 4/1/2022 that I was promised a refund. Now I'm pissed!

This behavior by the staff at this gym is shady.

Randy Thompson

Desired outcome: Do what you say you're going to do put the money back into my account!

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