Shell reviews and complaints 1
View all 1176 complaintsShell - air and water pump for fuel purchase
When I arrived with an almost flat tire I saw there was no button to engage the air. I went into the station to the attendant. I asked if he could help me get air in my flat tire. He stated "I'm out of tokens and it cost a quarter." I said "okay, I'll take that." He replied, "You have to pay a quarter." I replied, "I don't have a quarter, I only have credit cards but you have a cash register." He said he wouldn't give me even a quarter. This was after I just filled up my tank at Shell the night before. I have the receipt and credit card to prove.
I returned to the pump and didn't see any signage that I could call a number. I then proceeded to look up on my phone where it that states the stations must give free air and water or be fined $250. I returned to the attendant and showed him the notice. He replied "I just work here. I can't do anything." Then I said he should work on that and left having to drive dangerously on a flat tire to the Chevron down the street that gave free air and water without any hassle. This has happeded before at this station and other Shell stations to me and others. This has caused me to stop using Shell completely and switch to Chevron. I will also be sharing this with my family and friends everywhere. Not only was he completely lying that he couldn't help, he was breaking the law by not offering a free service. This station and all that don't offer it for free should be fined by the each time. I'm willing to give whatever evidence I need to for this complaint to be acted upon.
Latest Shell Reviews
Persons robbing Shell in Morgan Arkansas 10 am Friday December 13, 2024 Efficient fueling experience at Shell Charges for 3 transactions for a $25.00 shell gas card that did not activate Fuel card Shell motorcycle oil 20/50Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!