Western Dental Services

Bad customer service. When yhey called my kids. Literally scream at my son from the back office by his first name without walking to the door to call him into the back offic.. receptionist on her phone as I approach her. Back office staff busy on there own c I nversation. What [censored]en nurs calls a patient from the back office by the first name only knowing that there is more than one Nathan that could walk in to the office any time.. what if the wrong Nathan walk in n nh son had a treatment done that wasn't need it. Yes it has happend and Why allow office to book more then one appointment at the same time. This office is a mess shame on wester dental corporations for the poor job you guys do on customer service as well as the dental office.. I swear in south la is way better service in a getto as place. The here. In huntington park. Music playing loud while office full of people. This staff have no manners they can't say hi how can I help u but to look at u standing in front of the receptionist and looking at u dead serious. I was shocked to see some poor customer service..

I've just been informed that the western dental in huntington park, ca has a employee working as a dental assistant by the name of brenda escamilla, she's not certified to perform those duties, my sister goes to that location often and didn't want to make the complaint. She needs to be removed as dental assistant asap before a patient gets injured I hope this is taken seriously as it should, if any questions please call me thank you [protected]
My name is kevin j.