Menu
For Business Write a review File a complaint
CB Banks Wells Fargo 802 W Lancaster Blvd, Lancaster, CA, 93534, US
Wells Fargo company logo
Wells Fargo
reviews & complaints
Wells Fargo company logo

Wells Fargo

802 W Lancaster Blvd, Lancaster, CA, 93534, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 12:00 pm
Sun
Closed
ComplaintsBoard
A
4:59 am EST

Wells Fargo - Racism customer service

I went in to get a temporary card, after making a deposite, I was told need to make an appointment previous day I got a hold of someone at the desk and she helped me right away, so I figured I will do the same ithe same lady from previously wasnt there, so I approached a new gal, she said she is waiting for her appointment if they dont show in 5 minutes she will help I sat there waiting the woman from behind the counter came out glanced at me so I said yes I am waiting to be helped by that gal, right away she went to her chewing her up for trying to help me, so she come back up and says sorry I wont be able to help you without appointment you have to leave I said why, she says I have to wait another 10 min for my appt I said fine I wait another 10 minutes, then she says I have to go outside and leave I came back saying ok igo outside and wait, I am thinking corona virus, meanwhile I notice a guy being available so I ask him he say the same thing appointment and he has to wait another 10 minutes for his appointment I go outside wiait 10 minutes come back in they are both available when I ask for help again they tell me no. Right away I asked for manager from the greeter, the guy tries to block the greeter and wont let her get to the manager I asked her firmly again so she went and got the manager,. Ofcoarse the manager took care of me with an apology I said want to file a complaint and she had me believe that a complaint was written up and herself was in the complaint, first thing she askes, how long have you been waiting and do you feel you were discriminated. Honestly that didnt even entered my mind I just thought they were uneducated and retarted. What a day!

Read full review of Wells Fargo
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.