Western Dental Services reviews and complaints 1
View all 290 complaintsWestern Dental Services - The service, the billing, the long wait, the unprofessional acts of the reception at the front desk and the billing process.
It is very unprofessional for the reception to sit at the front desk and ignore you when you want to check in, She was so busy laughing with a co-worker, then the phone rang and she started talking. Did not look up and say I will be with you in a minute, they make you sign a bunch of papers in the waiting room. I had a 0900am appointment, I got call in at 11:30 am. There were only two people in there. I would never go back there and would never recommend them to anyone. The billing department is no better, I paid my bill off three times and every time I paid it off they come with more charges, That was the straw that broke the camel's back. Have not been there in over a year, and now they come up with another bill. They overcharged my insurance for times I was not there, Found another dentist more professionally and politer,
Desired outcome: Hire professional people and get an accountant to do billing.
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Western dental nipomo ca Professionalism, communication Services provided not requested Service Dc054 form/appointmentGiving a Voice to Consumers
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