Menu
For Business Write a review File a complaint
CB Fast Food Chains Carl's Jr. 1005 S Fairfax Ave, Los Angeles, CA, 90019, US
Carl's Jr. company logo
Carl's Jr.
reviews & complaints
Carl's Jr. company logo

Carl's Jr.

1005 S Fairfax Ave, Los Angeles, CA, 90019, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
1:55 am EDT

Carl's Jr. - lack of customer service/given wrong order

Ordered drive-thru, the order was taken wrong and they charged me and gave me an order I didn't order. Plus, the food they did give me was GROSS and I would never order this item, they have no phone number on their receipt nor any way to complain on the internet. I will not be going back there again.

Read full review of Carl's Jr. and 31 comments
Hide full review
31 comments
Add a comment
D
D
Diana Guti
US
Jan 07, 2024 4:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I waited almost 15 minutes on the driveway and I was the only one and the drive thru. The food was extremely salty . I ordered breaded chicken with fries and I could eat it . The chicken was really burn from the outside and hard from inside. Disgusting.

B
B
Blanca Landeros
US
Nov 19, 2023 2:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My ordered was incomplete and damaged

Missing fries.The burger had a hair inside ..DISGUSTING. Also customer service was awful... never going back.

11/08/23 around 4:34:32pm.

Store# 1100124

Order# 375561

View 0 more photos
M
M
Martha Sperry
US
Nov 04, 2023 12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My regular cashier, Veronica, gave me a VIP discount today and I didn't notice until later on. Thank you, Veronica at store # 1101044 in Ridgecrest, CA!

M
M
Maricelle
Arcadia, US
Aug 05, 2023 7:05 am EDT

Molds on bread!

Eaten partial already!

Store #1100072

165 E. Duarte Rd, Arcadia CA

7/28/23 11:22:59 AM

Order # 363672

See pictures!

S
S
sandra Willey
US
Jul 31, 2023 7:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I Don't know if anyone has reached out to you on this matter or not but As a Christian,am appalled by your ad for the diablo burger . Sounds satanic to me

1. The price 6.66

2. The devil made me buy and.

Eat it ...

I always enjoyed your restaurant but I and my family will not be going to your restaurant any longer.

Praying for you ...

R
R
Ricky hiatt
US
Jul 11, 2023 8:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered two loaded breakfast burritos from Carl’s Jr. with no pico the Gallo, and they made him wrong. Both of the burritos came with pico the Gallo.

my email is Rhiatt1983@icloud.com

R
R
Raider Girl
US
Jul 11, 2023 8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to the Carl’s Jr. at 2300 Sunrise Blvd., Rancho Cordova 95670. I purchased two hand breaded chicken sandwich meals and when I receive my meals half a sandwich it was all bun the chicken itself was very little should not be paying almost $12 for a half a sandwich. And there was barely any dressing on our sandwich. What you made it very dry

K
K
Knight0117
US
Jun 28, 2023 10:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Customer service is horrible every time I go there. They are rude in disrespectful to customers. It happened today. @ 8:19 am 06/21/2023 cashier Courtney

J
J
Jaime “HomëBoy69” HomeBoy
US
May 28, 2023 10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's May 18 2023 at 6:45am an I was trying to order food an the an both doors are locked so as I'm knocking the employee's were not answering the door an they were hidden in the back .

C
C
Charanjeet Chawla
Punjab, IN
May 29, 2023 1:46 am EDT

I ordered Chicken Wings was not available then I ordered Chicken Grilled burger that was too not available. And then we were enjoying some available meals and then coke was finished. I went there today on 21/05/2023 On Sunday. I request you to kindly look into matter.

Thanks & Regards

Charanjeet Chawla

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.