Western Dental Services

Western Dental gave me only verbal explanation of their benefits, indicating that at any point I would cancel my contract with them if I would get a Dental Insurance, something that I did, now that I have an insurance I took it there and they do not want to take my insurance for future treatments, they asked me to sign, it was my fault I do not read well and I did not receive a copy of the contract until after the fact, now I only make the minimum wage, they did a work that involved an extraction of a tooth, sent me to an specialist that I had to pay extra, the work lasted 3 months, after the extraction the bridge that it was fitted was loose and was giving me pain on my jaw, to the point that I was bleeding, I had to removed it, their response has been pretty slow and now they are talking about doing another dental work which will increase the contract. I need help, I need to cancel my contract, I had already paid $1384 so far and all they have done is the bad bridge and 2 extractions, they tried to fix the bad bridge but I'm still in pain.

Oscar Mendoza
WD patient # 87057

went for bridge work in 2/08. Dr. Nojamian didnt listen to concerns when brdge did not align with upper tooth she assured and convinced me when cemented it would be fine.However, bridge stuck out did not align. Went back 3/08 expressing my dissatisfaction while at the same time, seeing my primary doctor because of the severe nerve pain that was inflicted upon me by the dentist because of filing without numbing which exacerbated the pain of my illness -f ibromyalgia. Dr. ignored medical condition while at the same time informed me she can file crack up this bridge and re-do as if my mouth was concrete. I request to go to a different facility and western dental refused she said had to be done there. Therefore, I refused further paymnet because I did not trust the services of this facility. I filed several grievances in which they continue to close without rectifying the problem.I reported them to better business bureau and they failed to respond stating I needed a release form. I submitted the form to western dental they denied receiving it. So, I sent it to better business burea and they gave me a confirmation they spoke with patient relation and faxed ok to release my information. However, western dental never responded to my complaint and they have a negative complaint on file against them. In the meantime I have a bride in which one tooth is dull for filling enamel and half of the other tooth shaved to make the bridge blend. They did not make harassing phone calls until a year later closing out a grievance in 08/08 just called 04/09 saying I better pay. I have documents from bbb of their attempt for them to cooperate and the refuse. Since that dental visit I was perscribed nerve pain meds and anti-anxiety med and another dibilitating disease called endometriosis. I begged them not to call and upset me send whatever by mail only until now they refused. spoke to sivia in patient relations they refuse to inform me whose the ceo of wd. I informed them to take me to court so the judge can see the damage they have done. On top of it all I have a bridge that looks like I done it myself and they are increasing my anxiety by calling my private phone. Patient relation does not care about my concerns and said will continue to harass me.